Monro Auto Service and Tire Centers

Sage McVay

★★★★★

4 months ago

The guys at this shop are super accommodating. I am a college student whose alternator dyed a few months ago. They got it changed and at a reasonable price. Then nothing to their fault the one they changed my old one with had a defect and stopped working (it was super random and not their fault, the guys working there were super shocked and hadn’t seen this happen before.) They were able to work with me on replacing the one that had a defect and work with me on the price of labor for getting it replaced.

Khatib David Gandjui

★★★★★

Edited 2 months ago

super great experience, archie had really good communication and professionalism. my wheels aligned and he had walk in availability. My car drives like a charm. Archive does good work n i'll prolly be back here again. Fair prices too

Debbie Mccomb

★★★★★

Edited 2 months ago

Because of the many positive reviews of this Monroe and my past positive experience with them I am using their services once again. This time I came for numerous issues: An oil leak and needing new tires. The manager, Alex Kettering, and his crew assessed where the leak was coming from and had it fixed in no time along with the installation of the tires. Alex runs an honest business and tries hard to provide his customers with a positive experience. He and his hard working crew will make sure the job is done right at a reasonable cost. The honesty and integrity that this location provides is top notch and has gained my trust as a repeat customer.

Bre Langston

★★★★★

2 weeks ago

My car was shaking really bad and my checked the engine light was on. it was a little pricey to get it done and fixed but they got their job done in less than three hours and book me the same day and I’m very much satisfied.

Kayla Pierce

★★★★★

a month ago

Ordered tires through Giga tires and had them installed by Monro in Glendale. Got my car in right away at the time of my appointment and was out within an hour and a half. Everyone was very friendly, great service and the car handles so much smoother. Would absolutely recommend and will be back in the future!

Jonisia Petty

★★★★★

5 months ago

Alex was awesome. I came to them with a cracked rim and no idea how to fix it. Not only did Alex say they can replace it, he showed me a website that ships directly to their store, helped me find a rim that closely matched my other ones, and installed it himself the day it got there (a two day turnaround from date of purchase). I really appreciate the thoroughness of his service, and I’ll definitely be returning for any other service I may need.

G Ayala

★★★★★

a month ago

We are visiting from Texas to see my daughter who is in college here and she needed a tire. We called 4-5 other places and this place was the only one to carry the correct size. They were able to schedule us in. The guy who answered the phone was extremely friendly…he deserves a raise!! Would highly recommend this place!!

James Cannon

★★★★★

2 months ago

I hit one of Milwaukee's notorious potholes on Thursday coming home from work, Monro was able to get the tire in and had it replaced for me to be able to return to work with no issues. The guys have great attitudes. Great work, pleasant to deal with 5 star. All the way.

Zach Crowe

★★★★★

a month ago

Came in with unexpected starter issues. Alex was formal and pleasant, gave me consistent updates and an accurate timeline from the start. Car is running great now, will use this location again!

Diana Dean

★★★★★

3 months ago

I had a great experience at Monro Auto. They were efficient and had good scheduling options. Also other shops I had tried to call with being new in the area, didn't even answer their phones. And had a light on my dashboard. But they did here. good step one to me. They seem to care about customer service, and I didn't have to pay a fee on the tire pressure check with that it worked out to buy two new tires there. thanks guys

Kyla Saphir

★★★★★

2 months ago

This is the best tire place I've ever been to! They were very efficient and got my tires on within 24 hours of me going to the shop. They were all excellent at explaining all the different options and giving me choices for what was best for my car. I highly recommend going to Monro on Port Washington!

Adrianne Bockhorst

★★★★★

4 months ago

Great service and a great deal! I got 4 new tires and an alignment same day and was out in 1 hour! Alex was super friendly and worked hard to find me the best deal on top of the line tires. Very happy with the experience and I’m planning on returning in 2 weeks for a full inspection. Highly recommend Monro!

Shirley Hughes

★★★★★

3 months ago

A +++ service. I went in to buy 2 tires instead i was able to get 4 tires. I applied in PayTomorrow program took about 2 minutes and that’s real time. My tires were on less than an hour’s time. Alex was very nice and professional. Great staff friendly and i came in an hour before closing and was friendly and polite with humor. Great experience!

Teresa Pinkston

★★★★★

3 weeks ago

I am traveling for work with a rental car. The low tire pressure indicator came on during my drive. I tried to contact rental company for different car, no help, I tried to put air in tire and it wouldn’t work. I stopped here and after explaining what happened without hesitation they pulled the car in and filled the tires and reset the indicator! So kind and It helped me so much! Told me to come back if further issue before I have to drive back!

Maddy Reick

★★★★★

2 months ago

Really thankful for all the help and service I received at Monro this morning! I had a slow leak in one tire but ended up needing all new tires because they were dangerously old. Monro had what I needed in stock and the technicians were able to get me a new set of tires within an hour! The pricing was transparent and reasonable and the service was excellent!

Ellie Oslin

★★★★★

3 weeks ago

I had a great experience here getting my tires balanced! Archie was incredibly helpful in explaining other services I should get soon in a way that was understandable and warm. The customer service was wonderful! Would recommend to anyone :)

Mkefoodies

★☆☆☆☆

3 weeks ago

I would use extreme caution if you take your vehicle to this service center. I was required to bring my vehicle here because of a warranty that was on my new vehiclei just purchased. Against my better judgement I brought my vehicle here because my new vehicle was having a battery issue and then I discovered a screw in between the tread of my brand new tire. I did let them know it has already brought the car to my own mechanic and the tire was not leaking and battery was running at a lower voltage than it should be. The mechanic at monro told me the tire was leaking air and would have to be replaced as it was in an area that could not be plugged. He pulled out a laminated sheet that said my tire couldn't be plugged. I immediately knew i couldn't trust this place because I knew my toe was not leaking air. Tire pressure remained steady and had there been a leak the tire pressure would not remain as it had been. I knew my tire was not leaking air so when he told me it was and was not fixable it was a red flag immediately that they were being dishonest. I thanked him and left a i did not want them touching my vehicle any farther. Fast forward to today I just left my auto shop i have used for over a decade and the screw was removed from my tire. It had not even punctured the tire, nor was my tire leaking. It was a short screw that had just lodged itself in between the tread. No repair needed at all PLEASE BE AWARE THAT THIS SHOP IS DISHONEST OR HAS MECHANICS WORKING THERE THAT DO NOT KNOW WHAT THEY SHOULD IN ORDER TO BE WORKING ON YOUR VEHICLE. this was something that could have cost me upwards of 1500 to replace all 4 tires when my tire was perfectly fine. I do not want anyone else to be lied to and spend money they shouldn't need to. Find yourself a reliable mechanic that is honest.