About Business
Residents of Kennewick, WA, Kennewick have long trusted Motoring Services Auto Repair for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 181 reviews. Throughout Kennewick, and particularly in Kennewick, WA, Motoring Services Auto Repair is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Motoring Services Auto Repair for any Car Repair inquiries or to schedule a visit to their Kennewick, WA facility.
Google Reviews
Lacy Johnson
★★★★★
2 months ago
This was my second visit to this shop, and my first experience was so positive that I didn’t hesitate to bring my car back. After taking my vehicle to the dealership, I was quoted outrageous prices and pressured to approve repairs they recommended. I quickly made an appointment with Motoring Services, and I’m so glad I did. They provided fair pricing and were completely open and honest about their findings—going so far as to tell me that the dealership’s recommendation was unnecessary and that they didn’t want to charge me for something that would be a waste of money. Beyond their transparency and communication, their customer service is truly unparalleled. I recommend this shop to everyone and will never hesitate to bring my vehicle back.
Farrukh Aziz
★★★★★
3 months ago
I've been to a lot of auto repair shops and I don't post reviews on google easily but Motoring Services Auto Repair has been the best. Luis and Brandon have been very helpful and customer friendly. They are honest and clear in their pricing and will tell you everything your vehicle needs. They also have shuttle for pick up and drop off. Luis will get you everything you need to get your vehicle top notch
Don Patch
★★★★★
6 months ago
Went in with a new used car from McC***** Mazda. Turns out after 5000 miles my lugs loosened up. I have a hard time believing who sold me the car screwed up putting the tires on so I didn't pursue that. I went to Motoring Services at Gage and Steptoe and they tightened the lug nuts and found my AC drain plugged next time. Both times repaired my CX-9 quickly and handled it professionally. I strongly recommend them to anyone in the Tri Cities.
Douglas Karas
★★★★★
a year ago
I had a great experience here. When I called I spoke with David, he was very knowledgeable and patient in explaining everything. He took extra time to understand what was going on with the car, listening and asking appropriate questions to help fully diagnosis the car. I got regular updates on the status and was informed prior to every step. Making sure I understood what was needed, and why. They were competitively priced. The main thing that sticks out to me is how friendly and knowledgeable David was, it gave me peace of mind through the whole process, and even when he was explaining what might of been bad news about the car, he was professional and honest, yet had a caring and concerned demeanor.
Ken Roe
★★★★★
11 months ago
I’m very happy with the quality of service I received from this business. They were very fair and honest in the cost of repairs. They got me in very quickly and had fixed the vehicle within the day. They have an excellent warranty program and stand behind their work.
Astro Flix
★★★★★
a year ago
I brought my CR-V into Motoring Services Repair after dealing with ongoing issues that no one else could seem to figure out. They quickly diagnosed the problem as a plugged catalytic converter. Once I got it replaced, all of my car’s problems were resolved! The team was knowledgeable, honest, and professional throughout the entire process. I really appreciated their clear communication and fair pricing. Highly recommend them to anyone in need of reliable auto repair services.
Kristin Baker
★★★★★
6 months ago
Luis was great at not just handling what we needed to fix my car but also with communication on where they were at with the car!! Would definitely recommend their services!!
Vladyslav Borovets
★
☆☆☆☆
Edited 10 months ago
One star. Buddy, you charged an arm and a leg for a 2006 tc. You charged me more than the car worth... business is business, but at thous rediculous prices you a charlatan sir.
S P
★★★★★
10 months ago
My check engine light popped on and the dealership couldn't even get me in to check the codes so I knew if my car was safe to drive. MSAR was able to get me an appointment Monday morning and called me throughout the process. I was back in my fixed car the following afternoon. Great staff. Plan to come back in the future for needed tune-ups.
Kimberly Pinkerton
★★★★★
a year ago
Louise the mechanic was very thorough and although the diagnosis fee is spendy, you get more than your money's worth. More than just diagnose the problem but thoroughly go through your vehicle and note any and all issues that honestly need addressing . (No scam) patiently explained the issue and answered all my questions. Friendly front desk and staff all around. Got my repair done earlier than expected and they found extra coupon to help with the price. Definitely my new mechanic.
Steven Bunker
★★★★★
11 months ago
The owner is honest. Took our van in to get an oil change because we looked at the wrong sticker and he informed us we didn’t need an oil change yet based on the records rather than just doing it. We have had good experiences.
Lisa Schmaljohn
★★★★★
a year ago
This was my first time using this business. I had a full coolant flush and refill. It was a pleasure working with Dave and Haugen. Very professional and friendly. I really appreciated the free drive home and back to the shop to pick up my car. I highly recommend this business, thank you so much!
Brenda B
★★★★★
a year ago
Everyone I dealt with was respectfull and knowledgeable while my dad’s vehicle was in the shop for a long overdue service. Lots of updates during the process and the truck repairs were completed quickly and right on budget. Thanks Motoring Service!!
jared black
★★★★★
a month ago
Always go above and beyond. Do a great job and have fair prices.
Morgan Y
★★★★★
Edited a year ago
Anyone looking for a good car repair shop should go to Motoring Services. They explain every recommendation for repair, they stay in constant contact, they offer free shuttle service and their prices are very fair. I had no problem getting an appointment and they have online scheduling on their website. Their customer service is excellent-they're polite friendly and experienced mechanics. Definitely try them the next time your car needs winterized or repaired. I highly recommend them.
RMI G
★★
☆☆☆
a year ago
Was charged 4k for a diagnosis. According them it was the timing belt. Car still didn’t work because it turned out to be the motor. Battery was also swapped for one that was half the size. Was given a quote for 7K (10k depending on motor) on top of the 4k for the rest of the work. Found a different mechanic that did the work for 2k, and had it running in two days.
Yolanda Lehman
★★★★★
a year ago
Outstanding service!!! Most honest and nice people I ever met in auto services industry! They went above and beyond to be sure that I’m taken care of after having major breakdown of my hummer H2 on my way home from Bend, OR to Coeur D Alene, ID.
Andres Montero
★★★★
☆
2 years ago
Great shop. Really friendly service staff. I took my Jeep in with some noise issues I had, and Eddie was able to diagnose and reduce the noise....tho I still hear it while accelerating. Service charge was very fair. One suggestion, they have a request appointment on their website, which I used twice and didn't hear back either time. I'd suggest just going in and talking to them in person.
R Yoyo
★★★★★
Edited 2 years ago
From the first contact Motoring Services was exceptional. They fit my car in right away, which was good since we were leaving on a long trip that weekend. They did their review and diagnostic tests and gave us some peace of mind about the engine noises and transmission concerns. Then they even dropped their diagnostic fee by half, even though they kept the car overnight to check it again the next morning. They have earned our future car maintenance! (Not very happy with the dealership in this area, so this is a great find.) Part 2: Oil change, quick to schedule, reminder received, in and out in half an hour!
Amie Cooper
★★★★★
3 years ago
I happened into this mechanic by chance when my truck lost power steering in the parking lot of the business next to theirs..and how truly lucky we were to have found our new mechanic for life! They worked with our extended warranty company and helped us get our truck back in record time so we could still go on our camping trip a week and a half later! They even provided myself and my two kids a complementary ride home in their shuttle van after leaving our truck with them so my husband wouldn't have to leave work. Just incredible service and workmanship. Tyler in the front office was very knowledgeable and kept us updated frequently. Recommend to anyone looking for a mechanic!
