Google Reviews
Chin Da
★★★★★
3 weeks ago
I have no issues with them, I called they told me to come in for two new rear tires. No appointment was made prior which was fantastic, walk in friendly. Waited a bit due to a series of customers ahead of me. They got me in and out within time frame and explained to me about other concerns to the vehicle. I paid and got out. All in all customer service was great and the work was great. I would recommend this auto shop to anyone. And I will be going back for more work especially my tires. And did I mention they have great deals on tires .
Victoria Tate
★★★★★
a month ago
After getting my car serviced elsewhere, I noticed my tire was slowly losing air due to a damaged valve stem. I called Mountain View to ask if they could help, and the experience was exceptional from the very first phone call. Chris immediately invited me to come in, and once I arrived, everything was handled quickly and seamlessly. He was incredibly professional, kind, and efficient, and made what could have been a stressful situation feel completely effortless. The entire process was smooth, straightforward, and handled with genuine care. I truly appreciate how easy and positive this experience was. The level of service and attention I received was outstanding, and I will absolutely be returning for future service needs. I highly recommend Mountain View Tire & Auto. Five stars without hesitation!
Brenda Seager
★★★★★
3 weeks ago
I recently had my truck serviced, and while everything seemed fine at first, the next day it was driving like something just wasn’t right. I called the shop, fully prepared for the usual runaround you sometimes get after a repair, but instead I got Chris — and that made all the difference. Chris immediately told me to bring it in, no hesitation and no hint of annoyance. He made sure my concerns were taken seriously, had the truck checked right away, and personally kept me updated throughout the process. That kind of quick, genuine help is a rarity. What really impressed me was how Chris explained the issue: clearly, calmly, and without a single excuse. No deflecting, no blaming, no “well, technically…” — just honesty and a straightforward plan to fix it. Things go wrong sometimes; that’s just part of owning a vehicle. But how a shop handles those moments is what truly defines customer service. Chris handled the situation with professionalism, integrity, and genuine care. Mountain View Tire & Auto Service is lucky to have Chris on their team, and he’s the reason I’ll continue bringing my vehicles here and recommending the shop to others.
Justin Healy
★★★★★
a month ago
Great experience at Mountain View Tire & Auto Service in Upland. Chris provided excellent customer service and went out of his way to help me locate a single tire that wasn’t in stock. He also offered several in-store options for immediate replacement, but I chose to keep my tires uniform. Chris made it happen by finding the exact tire I needed. It will be delivered, and installed tomorrow. Super helpful, efficient, and stress-free service. Highly recommend!
K V R
★★★★★
a month ago
For what it's worth, I don't do reviews, normally because I am not pleased with the service I get. However, I have been here enough times now to render an opinion. Today, I dealt with Chris and Augi. But there has been other times and I can't remember their names. But what I do remember is the customer service is always excellent. The employees are always professional and focused. My time is important to me and they never waste it. I am told that there are better deals at the big box store, however that comes with a hectic atmosphere and aggravation. You won't find that here. I guess it just reminds me of the good ol' days and I like it. (This review is from my husband and he is a grouchy old man.)
Sheri Christianson
★★★★★
3 months ago
The gentlemen at Mountain View Tire are fabulous. I had a blown tire and was driving on my spare Christmas Eve, I called to see if they could replace my blown tire before I drove home. It was 3:30 on Christmas Eve. They were closing at 4. They told me to come and they would take care of me. I arrived 20 minutes before they closed. They not only took care of my tire, they made sure that I was ok. They were kind and efficient. I left theee just after 4 and was able to get home safely. Thank you for taking care of of my car for me!
Alan Baker
★★★★★
4 months ago
Called to order a tire for one that was damaged beyond repair. When I dropped off the damaged tire, Chris checked my other tires and let me know that two others needed to be replaced. He quickly worked up a deal on a new set of quality tires and honored an expired discount and applied a military discount as well. The tires were professionally replaced and I was on my way within an hour. You don't find this kind of customer service everywhere, and the work was quickly and professionally done. Highly recommend Mountain View Tires in Upland...you won't be disappointed in the service...or the price!
David Petrocelli
★★★★★
5 months ago
Great shop... honest and efficient. They have helped me out on SEVERAL occasions with a tire repair and replacement when needed. Today I brought it in for a vibration at 35-40mph and the guys rebalanced all four. Fixed it! The prices for tires and services are great, but its the services and honesty that keep bringing me back. Highly recommend. Special thanks to Chris for his expertise and advice.
Hubert Bubnowski
★
☆☆☆☆
2 months ago
Great place if you want to get scammed. I had a flat tire and was far away from home asked the guy to put on sport michelin tires the guy proceeded to put yokohama tires that are ordinary tires meant for minivans, NOT performance I asked about. Guy insisted (lied) that the ones I got are even better than michelins. After research I realized I got scammed but the worked had no problem Lying to my face and putting a tore on my car I didn't ask for.
JustBeingHonest
★★★★★
5 months ago
Auggie was super nice and helpful. We got the services we needed at a fair price and in good time. Never expected to stop here but no appointment needed. They saw i needed serives in a rush. Didn't nickle and dome me for things I didnt need. Made my whole experience so much less stressful. I wasnt treated like a first time customer, I was treated like family. Not often you have a business now a days treat you so well. Thank you Mountain Virw.
Colin Dalool
★★★★★
2 months ago
First time leaving a reply. Also should've done this back in October but didn't because I'm dumb. On Monday, October 13th, I had called in a panicked scramble. I needed a new set of specific tires for my car, and I needed them fast. The problem was is that the exact tire I wanted wasn't available any longer. It had been discontinued. After calling five other tire shops beforehand and asking if they had a set, Chris found me the last four of those tires left in the whole country, and gave me a huge discount on top of it. I installed them on my rims myself on Thursday the 16th. No B.S. Just tires on time for a good deal. Couldn't ask for a better service. Thanks guys!
adeline heylmun
★★★★★
2 months ago
We’ve been longtime customers of Mountain View Tires in Upland. This last experience was outstanding. Chris and crew delivered excellent service. They delivered honest and true customer service. I’ll always put my trust in their work.
Mike Messer
★★★★★
3 months ago
I have had oil changes, gotten new tires in 2 vehicles, and had an idler pulley replaced at this Mountain View Tire. I recently I had my oil changed in my Chevrolet Silverado. During service the tech found the back shocks were leaking. I went back to have them replaced and am happy with the work that was done. I appreciate the honesty of the service manager Chris Spicer and his concern for my safety driving a vehicle with leaking shock ansorbers and recommending the shocks to be replaced. I would definitely recommend Mountain View Tire for any service on your vehicle.
DJ Franky Flow
★★★★★
10 months ago
I wanna thank Albert and the whole Mountain View staff in Upland for always taking care of me. I have Vans that I use for work and anytime I have an urgent matter with my vehicles especially with tires they always manage to squeeze me in even when it’s busy. The shop is always clean and professional and the prices are very reasonable for the professional services provided, I’ve saved a lot of money from going here instead of the dealer. They even offered me a ride home when my car had to sit for a while. Very welcoming family oriented and honest with an incredible garage and pro mechanics. No games or gimmicks I’ve never been tried to be sold something I didn’t need. Thank you Mountain View!
Mary Lou Moreno
★★★★★
9 months ago
I've been coming to Mountain View Tire shop here in Upland for a few years now and have had excellent service with Chris. He and his team have been very helpful with my auto concerns. The services that I have received through the years with maintenance. My vehicles are running smoothly and safely. Thank you!
justin Salcedo
★★★★★
a month ago
Mountain View Tire & Auto Service provides exceptional customer service and gets you back on the road quickly. Chris runs a top-tier operation, offering expert services for brakes, tires, oil changes, air conditioning and alternators. Always my first stop when a light goes on.
Irene Cintron
★★★★★
5 months ago
First time getting an oil change here and they took care of my baby with great care and also had a complimentary service check to make sure my car was up and running the way it should be. Chris was very nice and explained everything in detail and didn’t rush or force any other type of service for my car. The price was reasonable not like other places I went and asked. I will make Mountain View Tire and Auto Service my go to place for my car’s needs.
Karen Sylvester
★★★★★
2 months ago
This shop has provided excellent auto repair and service for myself and entire family over the years. Multiple makes and models of vehicles with everything from oil changes, tune-ups, new tires, and major engine repair. Always tremendous customer service. Our shop of choice!
danny l
★★★★★
a month ago
I went to 3 different tire stores and each one said 2 or more hrs to look at tire.Had to be somewhere important talked to the the manager and Luis and 8 minutes later tire plugged and back on the road. Thank You
Crystal Garcia
★★★★★
6 months ago
Good service. Chris Helped me at closing and was very professional and helpful. We all know how hard it is to get a tire on a Sunday and everything is closed on Labor Day weekend.
