Mr. Tire Auto Service Centers

Greisa Turner

★★★★★

a month ago

Chris was really helpful with my flat tire. They checked all my tires and do the oil change that was due. Glad they were open on snow weather.

Theo Graves

★☆☆☆☆

4 months ago

Wheni called to make the appointment i was told that they could take care of any tire issue i had since I had bought the tires frame Mr. Tire. Then i was told thatI woukd have to go back to the store that sold them to me 5 months ago to get 2 of them replaced. When I asked why the tires were already failing the man behind the desk was very rude. Needless to say i wont be back to that store. And depending on the quality of service I get at the Durham store I may never go to another Mr. Tire

Silas Blanchard

★★★★★

3 weeks ago

Some of the best people that happen to be great with customer service! I Hope you don't have an issue , but if you do check these guys out.

Erika Weaver

★★★★★

4 months ago

I can’t say enough good things. Billy was awesome. Our car needed a part ordered and he had quoted us a certain amount, only for him to later find out the part was not the right one and he had to get one ordered straight from the dealer instead. He discounted us a significant amount because it was above what he had quoted us. He kept his word and was so awesome. Will for sure be back.

James Hilton

★★★★★

4 months ago

Great service and prices! They went above and beyond to help me find the right tires at the right price. Billy is fantastic to work with and really cares about his customers. Would definitely recommend!

Edward Hedgepeth

★★★★★

a month ago

Came into the shop after being turned away from Mavis tire & battery. Ms. Rita Green greeted me with a smile and reassured me that would be able to get my Promaster the alignment I so desperately needed. Big ups to Mr. Tire and the team in Burlington NC For helping me out.

Xed Zly

★☆☆☆☆

5 months ago

Called and got a quote to install customer supplied tires, got a quote from them that said it would be $39 per tire. Made an appointment and was completely fine with the quoted price. They then waited till 40 minutes before my appointment to call me and say it would be $50 per tire because I didn’t buy the tires from them. Keep in mind I told the woman on the phone I was supplying the tires and she quoted me with that knowledge.

Moshimalee Johnson

★★★★★

10 months ago

5 Stars – Trisha is the truth!!!! I really wanted to write this review because so many women struggle to find someone at a repair shop who is honest, knowledgeable, and actually *listens*. Trisha at Mr. Tire in Burlington made me feel seen, respected, and taken care of from the second I called She let me explain the whole back story without interrupting me like some people do. She helped me finance **four brand new tires and an alignment for $669** when I thought I’d be paying over $2,000. She showed me exactly what was wrong with my tire (the belt was broken!) and didn’t try to upsell or play games. She’s clearly good at her job, and it’s obvious she genuinely cares about her customers—especially women like me who’ve been taken advantage of before. She told me she got this job because she knows how to take care of people—and she absolutely proved that today. If you're a woman tired of feeling dismissed at repair shops, ask for **Trisha**. She's smart, real, and will make sure you're straight every time. **Trish, I told you I’d get this done before 9:00 p.m.—I meant it!** Thank you for being a light in what has been a very heavy week. God sent you right on time. Picture below of my tire with a broken belt. I'm looking at it and I don't see what they saw. But that's what happens when you know how to do your job.

TebWah Lockerman

★★★★★

11 months ago

I am restoring an old truck and brought in my rims and a set of tires I bought on Amazon. They installed them, careful not to damage my freshly painted rims. These guys did a professional job and made me feel welcome. What acgreat group of people you have there. My fire store from now on

Jamila Watts

★★★★★

4 months ago

I requested new tire installation via online appointment. The process was easy. Whenever I called to confirm the appointment and ask any questions, someone always answered the phone and provided excellent customer service. Once I arrived for my appointment, all employees were friendly. The service was completed within an hour, as quoted. The customer service, prices, and quality of work are enough for me to return for services.

Lee Cowser

★★★★★

a month ago

While having some difficulties with my car, called made an appointment Mrs.Rita and her team really helped me out!! From questions to answers then parts. This is my family’s spot for our cars to be serviced. Keep up the great work guys!!!

Erick Reyes Flores

★★★★★

a month ago

I had a check engine light come on in my car and was worried it was going to be expensive, but this shop took great care of me. They diagnosed the problem fast and were able to fix it through my warranty, which saved me a lot of money.The lady that me out was Rita, she was professional, honest, and kept me updated the whole time. My car is running great now.i really appreciate their work and customer service. Highly recommend this place and thanks again Rita!

Nicole Wilson

★★★★★

2 months ago

Hank and Billy are amazing! They will take care of your vehicle concerns in a timely fashion. They make sure you understand what’s wrong and what your options are to get the results you desire. No back and forth or misinformation, they give it to you straight and will offer helpful knowledge from their years of being in the industry. As a woman it can be difficult to feel confident that a vehicle repair shop is treating you with honesty and respect, but I can guarantee the gentlemen at this location will take care of you just like they would one of their own family members.

mary lange

★★★★★

a month ago

Rita Black is tops in customer service! Great prices she worked with me to get tires within my price range. I highly recommend her. She is a great tire specialist.

Lynn Stevens

★★★★★

2 months ago

OK, maybe I'm biased because I always have a better experience than expected. It's like anticipating pain at the dentist -- you imagine it's going to happen but it doesn't. This office has consistently delivered faster service, realistic time estimates, comfortable waiting conditions, and best of all, results better than promised. Did I mention the entire staff is nice to customers?

pig4life10

★★★★★

2 weeks ago

I went in for the first time this evening to Mr. Tire. It was close to closing time, and I really needed a tire patched. Ty was extremely courteous and professional, and Ethan did a great job with the repair. Both of them really made me feel like there are still decent people in the world who understand customer service. They were both great, and not only would I highly recommend Mr Tire to anyone, I will be returning for my automotive needs. Amazing job guys.

Jason Cole

★★★★★

5 months ago

I ordered tires off Amazon and had them shipped to this store. I was met by Billy the assistant manager and got everything squared away really quickly. He was very knowledgeable and helpful. Blake was my technician and he got to work quickly and had my tires swapped out pretty fast. Everyone there seemed to work very efficiently and well together. Overall I would recommend people to go there for reliable and and consistent services. They offer other services besides just tires. I was very satisfied with my experience thanks Mr tire…..Billy,Hank,and Blake!