Precision Tune Auto Care

Shamira Pulliam

★★★★★

3 months ago

I called and was able to get appointment same day. Appt not required but good to see how busy the shop may be. Thanks

Raymond Mietus

★★★★★

a year ago

Had an issue with some dealer service and I brought my truck to Precision Auto in Burlington. We have used them many times and they are always respectful of the customer. They are always straight shooters when it comes to service and they aim to please the customer! John, the manager is outstanding and a terrific guy! I highly recommend coming here for all of your general maintenance and service needs! Five stars!!!!!!

Jeff King

★★★★★

9 months ago

Just moving back to town after 23 years, we needed to find a dependable shop for oil changes, tire rotations ect. My wife and I have both had our vehicles serviced here. The front desk manager is extremely personable and patient. You will receive email coupons, mail coupons ect. Having worked in a similar business for several years, I know the pricing here is great. Fantastic service! Give this local business a try. You won't be disappointed!

lena burnette

★★★★☆

8 months ago

Always a pleasure to get my car oil service right. Staff was very efficiently today, didn’t have to wait long.. i asked them to check my battery, fluids and to rotate the tires .. they said they done all but when i got home i check the window wash fluids, not a drop in it and i told them it was low and needed some.., 😖😖they lost a customer now😩😩

J Jackson

★☆☆☆☆

7 months ago

This was my first time visiting the shop and I drove close to the opening of the Bay area. There was no one else there getting service and no one was there to greet or flag me in. I drive up to but not inside the mechanical area and this guy came out yelling at me telling me I can't just drive up there. I didn't't drive in area just right outside it to see if anyone would come to the car. I needed an oil change and again this was my first time here and because he came out shouting at me, and looking at me like I was an idiot..He never asked or offered to help in any way. I decided to leave because that is not good customer service. You don't have to yell and shout at people to get your point across. A simple excuse me ma'am do you mind pulling your car to this area. may I escort you inside to see how we can help you today would have been appreciated. I won't be back to this location. I got my oil changed at a place with good customer service and better pricing.

Brie Perez

★☆☆☆☆

Edited 8 months ago

I needed my breaks changed came her at 10:20 to check-in, I stood here waiting for 4 hours. Waiting for it to get finished. After watching them prioritize other vehicles before me, I counted 6 people that were here after me that left before my vehicle was done. I won’t be coming back after the ridiculous wait of aLmsoT 3 hours and seeing how they prioritized quicker services over mines.

Miles Rusher

★★★★★

4 months ago

John runs a great shop at this location and Rusty had my battery changed faster than I could make a pb&j!! Interstate battery at that!! Go see them for your automotive needs!!

David Zitelli

★★★★★

6 months ago

We snapped a serpentine belt on a road trip, during a holiday weekend, with two kids in tow. The shop quickly diagnosed the issue, got the parts, and had us on our way within two hours. They even gave us a good lunch recommendation at a nearby restaurant. Excellent customer service: they made what could have been a bad situation into a minor setback.

Taurus Wright

★★★★★

Edited 5 months ago

The manager and staff are wonderful people, they serviced my vehicle and provided me with a printout of preventative maintenance and got me in and out, I will be going to them from now on, and the atmosphere was great, and they hired me to do their floors

Brian Hill

★★★★★

5 months ago

I appreciate the honest help I get from Precision Tune in Burlington. Jeff (the mechanic) checked out what I thought was a problem in a car for me. He drove it, listened to it, and even took care of a minor cosmetic issue. As it turned out, the car didn't need any work right now! Thank you so much! I'm sure I'll be back.

Jordan Manning

★★★★★

5 months ago

Very professional , very good pricing , they get you in quick and do everything they can to take care of their customers. I 100% recommend this place to anyone that needs work down on a car or truck hope this ca hep anyone make the decision they need to an auto shop God bless ! They worked on my Chevy Cruze today and I will definitely be bringing it back here for any issues or maintenance down the road .

Charlyn Fenton

★☆☆☆☆

Edited 3 months ago

No wonder this store has an F with the Better Business Bureau!! DO NOT go here!!!!!! Came here to get an alignment done, when they were almost done let me know I had brake fluid leaking which after calling my husband he wanted to fix it. The mechanic then just says okay and finishes up and test drives my car around the block while I paid. I get in my car and luckily made it 2-3 miles up the road pretty much driving with no brakes. I was so scared. I filled up the brake fluid and it was pouring out so my husband came and met me literally tightened a bolt and it was fine. My brake were fine before I got there and not when I left and it was a 10 second fix.. after I called they offered to send a tow truck and take a look at it thankfully we handled it on our own. ** Reached out thru email to the customer service and they told me they would look into it and get back to me.. after a month still haven't heard anything!

Imonie Smith

★☆☆☆☆

4 months ago

I’ve had 11 cars and have never experienced a service this bad. I have a 2022 Nissan Altima, originally I took my car to Precision due to a clicking noise coming from the front end and my car needed a jump to start. They said I had a bad battery and needed a left CV axle. I had initially got my battery checked at orielys and the test ran that my battery was good, told precision this but they still insisted it was my battery. So my warranty company approved and paid for my CV axle to be replaced but not the battery (thank god cause my battery was never bad). So, precision replaced my CV axle and when I picked my car up all the lights included my engine and ABS lights were on. They go on to say that it’s due to the “bad battery” and that the lights would go off as I drive my car, WELL SOME lights did come off but the engine and ABS lights were still on. I then took my car to Auto Zone had them test my battery, alternator and my starter. Test came back ONCE AGAIN that my battery is good BUT the starter is bad. Also the check engine light gave a P0500 code which is my speed sensor that is located near the left CV that they had replaced so more than likely they disabled or damaged the sensor when disassembling the left tire to replace my CV axle. I got a print out of everything took it back to precision and showed them the results. The man behind the counter had an attitude and tried to tell my that my sensor had nothing to do with them changing the CV (when I build CV joints for a living and work on car myself) they also WOULD NOT give me a copy of the diagnostics test when I asked. The next morning my steering wheel could barely turn and my speedometer has completely stopped working, I don’t even know the speed I’m driving and I have two small children that I drive around. So now I have to deal with the hassle of filing a dispute and a civil complaint. And I have to take my car back to a shop cause it was retired to me worst than when I dropped it off. WORST SERVICE EVER!!! And I also will be doing a video review on my Facebook platform with proof with videos and pictures so follow me for more detailed information at Imonie Deneé Lernora Smith on Facebook

Daniel Miller

★★★★★

5 months ago

Finding a mechanic you can truly trust is rare, and that's exactly what I've found in Precision Tune. Over the years, they have become my absolute go-to for any and all auto service. Their team has consistently provided top-notch service on four of my vehicles. My confidence in their skill and integrity is so high that I recently brought in a car that wasn't even mine! When a friend needed work done, I didn't hesitate to take their car to Precision Tune, because I knew it would be in the best possible hands. Their technicians are incredibly knowledgeable, taking the time to diagnose issues correctly and explain the work needed. Paired with their very reasonable and fair pricing, the value you receive is simply unmatched. For honest work and true peace of mind, this is the place to go. They've earned a loyal customer for life!

Davis Derrico

★★★★★

5 months ago

Thank you SO MUCH to Josh and John for helping me out tonight. I called 3 times to confirm they could take me today before they closed as I was getting off work and fitting an oil change into a 45 min commute can be a challenge! They were so polite on the phone, always have a competitive coupon and they even stayed open LATE for me!! They deserve 10 stars and an A+ in customer service!!

Sylvester Rawlings

★★★★★

a month ago

I have to say working with John, manger was a good experience, as a customer we some times have to talk things out. John thanks for listening. That’s why I keep coming back to you guys. I Recommend them if you’re looking for quality auto repair work.

whitney neville

★☆☆☆☆

a month ago

They are way more expensive than other places I called. They quoted me 708.30 to get a new battery put in my car. I really felt like the man was trying to be funny. I can’t help but to feel like he tried to take advantage of the situation because I am a woman. I went to the Exon service station across from the police department, and saved hundreds of dollars. Call around and get estimates before you decide to come here for repairs.