Google Reviews
Jessamyn Westerberg

★★★★★
a month ago
I visited Take 5 for the first time to get an oil change and it was great service! The guy helping me, Jamie, was nice and taught me some stuff about when I should take my car in to get maintenance. It was a quick and easy experience!
Tonisha Hightower

★★★★★
3 months ago
First I wasn't even there for an oil change. I was coming down the 40 past University Drive in Burlington and hit something on the road very hard. As I proceeded off the Huffman Mill Road exit, I made it to the Take 5. Shop manager Loe and his team helped me to see what was wrong with my tire and even tried to pump it back up with no luck. They were almost ready to close but Loe took the time to take the flat tire off and put on my spare donut tire. He went over and beyond to help me and if it weren't for him, I would have been stranded in the cold. He was truly my guardian angel that night. Exceptional service and leading by example. Thanks Take 5 team. 👏🏾👏🏾👏🏾
Katherine Estrada

★★★★★
a month ago
From what could have been an embarrassing and frustrating moment was turned to compassion and understanding. First they welcome you with water right away then snacks! After door dashing that morning I thought I made enough for an oil change but I was mistaken. I explained to the mechanic I was going to leave to continue working to make enough and they did it for me at a discounted price. I was embarrassed to stay but they made me feel understood. I can’t wait for Friday when I get paid I will go back and leave them a tip for that because that was great customer service! And he cleaned my window when they where done! I’ll be back
William Tunstall

★★★★★
a month ago
Had oil changed. Tech Amber was excellent! I love how they have another tech verify the plug and filter are tight and not leaking as well as full oil level. Also the water and snacks while waiting….
Juanjose Flores

★
☆☆☆☆
a month ago
All three bays were full. I was the fourth car to show up. Two more cars showed up after me but I ended up being the last to get an oil change. The manager asked to see my military ID but did not include the discount. The manager ask if I wanted the same Economy priced oil. I said yes then he yelled out to his team members "water oil!" As I was pulling out I heard a team member ask the manager for help with a customer and he replied, "Nah! I gotta sit down." It took over an hour for me to get a Take 5 oil change and that was with me waiving off the customary windshield cleaning. This is a poorly managed store and I will take my service elsewhere.
Tonya Joyner

★★★★★
3 months ago
The crew is welcoming, considerate and very friendly. Not to mention, you do not have to exit your vehicle. Awesome!! This location is thorough in there oil change with services. My windshield wipers were checked, fluids topped off, air in tires and all of the things. I plan to visit again.😊
Alex Swanner

★★★★★
a month ago
If you don’t take your car here you’re messing up! Amber and Co. will take care of you in an expert and expeditious manner. First off, there was no wait at all. The team promptly greeted me when I pulled up and guided me into one of the bays. They even offered me a bottle of water, something I’ve never seen done before. The facility itself was immaculate, which is a rarity with any sort of automotive business. The entire team was polite and professional. I was only going for an oil change, but I left with so much more. I’ve never been to a place where I don’t even have to get out of my vehicle, which is nice. Amber went over all of the services they offer, she check all of my fluid levels, and made recommendations on certain services that they provide that I would benefit from. At no point was she pushy, nor was I under the impression she was trying to “upsell” me on anything. I normally do all of my own vehicle maintenance, but I was 200 miles from home (and my tools) so I decided to let them take care of me. She talked me through the entire process, and she was very informative. We discussed my need for a new air filter (something I had been putting off for entirely too long), how my coolant was dirty, how my drain plug had been rounded off, and how I desperately needed new windshield wipers (this wasn’t my vehicle, I was delivering it to my dad who has had a hard time performing his own vehicle maintenance lately). After a few minutes some of the other team members freed up and instead of slacking off or standing around BS’ing they came over to help Amber finalize the processes she was performing on my vehicle. It genuinely felt like I had my own pit crew lol. All in all, I can’t recommend this place enough. Do yourself a favor and go see Amber and her coworkers, your vehicle and your future self will be grateful. Services rendered: oil change, oil plug replacement, all fluids checked/topped off, coolant flush, tire pressure checked/topped off, windshield wiper replacement, air filter replacement. They probably did more, but I was too amazed at their customer service to notice.
Dorothy Ahlgren

★★★★★
2 months ago
The team at Take 5 did a great job of meeting my car care needs. David was personable, professional and made sure that all my car care needs were met. He made sure that I was aware of their top off policy for care between visits. He and the others on the team worked quickly and efficiently to get me in and out in a timely manner without sacrificing the quality of their work. Great job!
Maureen Allen

★★★★★
2 months ago
Mr Keenan was excellent in bay 2. Drove right in and loved the cold bottles of water! He monitored everything so it was done correctly. We returned for a synthetic oil change but this was the first time I experienced sitting in the car with my husband while the oil change was done. Efficient, professional and very pleasant experience. Now I know why there was a line the previous day. Will definitely return.
Marcus Krah

★★★★★
4 months ago
My experience today at Take 5 was quick, comfortable, and affordable. I was able to drive right up into the bay without delay. A cold bottle of water is what welcomed me, and the kind warming smile of Cierra is what followed. She answered my every question and provided me with wonderful service. I’m a repeating customer and plan to come again for my next oil change. I thank you guys so much …. Rell did good too! Haha
Heriberto Bourdon

★★★★★
a month ago
Excellent service starting with how they treat their customers. They offer you water and chips while you wait and if it takes a little longer they give you a $10 coupon for the the wait. Chris was awesome while he took care of my service and always attentive.
Courtney Alston

★★★★★
a month ago
Loe did a great job getting my oil and windshield wipers changed at my recent visit. He even ensured my skid plate was placed back properly after another mechanic had a hard time taking it off and putting it back on. Service is always great at this location, highly recommend.
Valorie Williams

★★★★★
a month ago
Had a really good experience at Take 5 today! Preston was super nice, explained everything in a way that actually made sense, and didn’t try to pressure me into anything. The whole thing was quick and easy, and I felt comfortable the entire time. I’ll definitely be coming back!
Morgan

★★★★★
2 months ago
I've been using this location for oil changes since I moved to Burlington. They're quick, comprehensive, and always friendly. I usually see Jamie when I stop by, but Keenen helped me most recently - he answered all my questions, communicated well with his team, and even checked to make sure my dash lights had been reset properly before I left. Be sure to check their website for coupons before you go - I think I have always been able to find a discount from them. As always, great service!
Tashia Underwood

★★★★★
2 months ago
I needed a quick oil change, my husband typically does this for me but he was busy. I stopped at Take 5 in Burlington and Amber was awesome in helping me out. Is he said pop your hood and I pulled my whole fuse box thing off 😆 she found the hood lever and fixed my fuse box. Awesome work ethic and great positive attitudes from all Staff! Amber gave me water and fruit snacks as I waited. David and Bamm also assisted in the oil change, coolant exchange plus I received a new air filter! Highly recommend!
dee Bottomley

★★★★★
2 months ago
All the guys are always professional and personable. Special shout out to Chris who was extremely helpful and knowledgeable. He actually sold me an air filter and I usually NEVER buy anything extra, but he showed me that I really needed it. Will definately be back!
Jessica Thomas

★★★★★
a month ago
We went to Take 5 over the weekend to get an oil change for my vehicle. Mike was friendly and very professional. He let us know everything that was being completed during the oil change. The entire staff was friendly and professional as well. We have been to this location several times and have never had any issues. If you’re looking for trustworthy, friendly and professional work without the wait….this is the place to go! Thank you Take 5 Burlington!! Our family loves y’all!!
Marcetia Hayes

★★★★★
a month ago
Top tier customer service at this shop! Great oil and filter change experience. Took about 30 mins total due to the line but I never had to get out of my car, great team here. Complimetary snack and a drink while I waited, they showed me my filters, no pressure to add additional services but had what I needed ready to go at fair prices. Chris was knowledgeable and professional answered my questions and help decide what additional services that I needed. Will definitely go back!
justanaijagirl

★★★★★
a month ago
I had such a wonderful experience here today. I stopped in last minute, and from the moment I pulled up, the team was welcoming, attentive, and professional. Even the simple gesture of offering water right away set the tone. They took their time explaining everything clearly and thoroughly, which I truly appreciated. The service felt honest, efficient, and well-handled from start to finish. Amber was exceptional, knowledgeable and kind. Jamie, the manager, personally came to my car, knelt down, and walked me through everything I needed to know. That level of care and attentiveness speaks volumes. They were also thoughtful in considering my child, which meant a lot. I left feeling confident, well taken care of, and respected. Excellent service, strong leadership, and a genuinely positive experience all around. I will absolutely be returning. Five stars without hesitation.