Take 5 Oil Change

William Tunstall

★★★★★

a month ago

Had oil changed. Tech Amber was excellent! I love how they have another tech verify the plug and filter are tight and not leaking as well as full oil level. Also the water and snacks while waiting….

Juanjose Flores

★☆☆☆☆

a month ago

All three bays were full. I was the fourth car to show up. Two more cars showed up after me but I ended up being the last to get an oil change. The manager asked to see my military ID but did not include the discount. The manager ask if I wanted the same Economy priced oil. I said yes then he yelled out to his team members "water oil!" As I was pulling out I heard a team member ask the manager for help with a customer and he replied, "Nah! I gotta sit down." It took over an hour for me to get a Take 5 oil change and that was with me waiving off the customary windshield cleaning. This is a poorly managed store and I will take my service elsewhere.

Tonya Joyner

★★★★★

3 months ago

The crew is welcoming, considerate and very friendly. Not to mention, you do not have to exit your vehicle. Awesome!! This location is thorough in there oil change with services. My windshield wipers were checked, fluids topped off, air in tires and all of the things. I plan to visit again.😊

Alex Swanner

★★★★★

a month ago

If you don’t take your car here you’re messing up! Amber and Co. will take care of you in an expert and expeditious manner. First off, there was no wait at all. The team promptly greeted me when I pulled up and guided me into one of the bays. They even offered me a bottle of water, something I’ve never seen done before. The facility itself was immaculate, which is a rarity with any sort of automotive business. The entire team was polite and professional. I was only going for an oil change, but I left with so much more. I’ve never been to a place where I don’t even have to get out of my vehicle, which is nice. Amber went over all of the services they offer, she check all of my fluid levels, and made recommendations on certain services that they provide that I would benefit from. At no point was she pushy, nor was I under the impression she was trying to “upsell” me on anything. I normally do all of my own vehicle maintenance, but I was 200 miles from home (and my tools) so I decided to let them take care of me. She talked me through the entire process, and she was very informative. We discussed my need for a new air filter (something I had been putting off for entirely too long), how my coolant was dirty, how my drain plug had been rounded off, and how I desperately needed new windshield wipers (this wasn’t my vehicle, I was delivering it to my dad who has had a hard time performing his own vehicle maintenance lately). After a few minutes some of the other team members freed up and instead of slacking off or standing around BS’ing they came over to help Amber finalize the processes she was performing on my vehicle. It genuinely felt like I had my own pit crew lol. All in all, I can’t recommend this place enough. Do yourself a favor and go see Amber and her coworkers, your vehicle and your future self will be grateful. Services rendered: oil change, oil plug replacement, all fluids checked/topped off, coolant flush, tire pressure checked/topped off, windshield wiper replacement, air filter replacement. They probably did more, but I was too amazed at their customer service to notice.

Dorothy Ahlgren

★★★★★

2 months ago

The team at Take 5 did a great job of meeting my car care needs. David was personable, professional and made sure that all my car care needs were met. He made sure that I was aware of their top off policy for care between visits. He and the others on the team worked quickly and efficiently to get me in and out in a timely manner without sacrificing the quality of their work. Great job!

Maureen Allen

★★★★★

2 months ago

Mr Keenan was excellent in bay 2. Drove right in and loved the cold bottles of water! He monitored everything so it was done correctly. We returned for a synthetic oil change but this was the first time I experienced sitting in the car with my husband while the oil change was done. Efficient, professional and very pleasant experience. Now I know why there was a line the previous day. Will definitely return.

Marcus Krah

★★★★★

4 months ago

My experience today at Take 5 was quick, comfortable, and affordable. I was able to drive right up into the bay without delay. A cold bottle of water is what welcomed me, and the kind warming smile of Cierra is what followed. She answered my every question and provided me with wonderful service. I’m a repeating customer and plan to come again for my next oil change. I thank you guys so much …. Rell did good too! Haha

Heriberto Bourdon

★★★★★

a month ago

Excellent service starting with how they treat their customers. They offer you water and chips while you wait and if it takes a little longer they give you a $10 coupon for the the wait. Chris was awesome while he took care of my service and always attentive.

Courtney Alston

★★★★★

a month ago

Loe did a great job getting my oil and windshield wipers changed at my recent visit. He even ensured my skid plate was placed back properly after another mechanic had a hard time taking it off and putting it back on. Service is always great at this location, highly recommend.

Valorie Williams

★★★★★

a month ago

Had a really good experience at Take 5 today! Preston was super nice, explained everything in a way that actually made sense, and didn’t try to pressure me into anything. The whole thing was quick and easy, and I felt comfortable the entire time. I’ll definitely be coming back!

Morgan

★★★★★

2 months ago

I've been using this location for oil changes since I moved to Burlington. They're quick, comprehensive, and always friendly. I usually see Jamie when I stop by, but Keenen helped me most recently - he answered all my questions, communicated well with his team, and even checked to make sure my dash lights had been reset properly before I left. Be sure to check their website for coupons before you go - I think I have always been able to find a discount from them. As always, great service!

Tashia Underwood

★★★★★

2 months ago

I needed a quick oil change, my husband typically does this for me but he was busy. I stopped at Take 5 in Burlington and Amber was awesome in helping me out. Is he said pop your hood and I pulled my whole fuse box thing off 😆 she found the hood lever and fixed my fuse box. Awesome work ethic and great positive attitudes from all Staff! Amber gave me water and fruit snacks as I waited. David and Bamm also assisted in the oil change, coolant exchange plus I received a new air filter! Highly recommend!

dee Bottomley

★★★★★

2 months ago

All the guys are always professional and personable. Special shout out to Chris who was extremely helpful and knowledgeable. He actually sold me an air filter and I usually NEVER buy anything extra, but he showed me that I really needed it. Will definately be back!

Jessica Thomas

★★★★★

a month ago

We went to Take 5 over the weekend to get an oil change for my vehicle. Mike was friendly and very professional. He let us know everything that was being completed during the oil change. The entire staff was friendly and professional as well. We have been to this location several times and have never had any issues. If you’re looking for trustworthy, friendly and professional work without the wait….this is the place to go! Thank you Take 5 Burlington!! Our family loves y’all!!

Marcetia Hayes

★★★★★

a month ago

Top tier customer service at this shop! Great oil and filter change experience. Took about 30 mins total due to the line but I never had to get out of my car, great team here. Complimetary snack and a drink while I waited, they showed me my filters, no pressure to add additional services but had what I needed ready to go at fair prices. Chris was knowledgeable and professional answered my questions and help decide what additional services that I needed. Will definitely go back!

Taiye jimoh

★☆☆☆☆

a month ago

The worst experience ever! I will never come back. My husband told one of the workers that he wanted to pay for my oil change because I was cute. The workers automatically assume we didn't know each other. So they tried to convince me to run up the check, I said no, that I just need and oil change. They said well let us check and see what you need. I told them they can check. They came and ask if the can check the cabin air filter. I told them yes, it did need to be replaced I told them to check with my husband and they did and they were going to replace it but they didn't have it in stock. That was the last of communication before they brought the check to my husband to pay... And they told him I got an coolant exchange. That was a lie! They did that without my permission and my husband called me on the phone at the moment they realize they messed up because he then told them that I was his wife. They started to apologize but they had also already ran his card and they said they could not fix it. They said all they could do was give us 50% for us to use next time. But then I noticed I was also charged for the air filter under the hood that I never approved them to replace. These people are extremely dishonest and can't be trusted. The manager included! To top that off the coupons expire in April and I won't even need an oil change that soon......

justanaijagirl

★★★★★

a month ago

I had such a wonderful experience here today. I stopped in last minute, and from the moment I pulled up, the team was welcoming, attentive, and professional. Even the simple gesture of offering water right away set the tone. They took their time explaining everything clearly and thoroughly, which I truly appreciated. The service felt honest, efficient, and well-handled from start to finish. Amber was exceptional, knowledgeable and kind. Jamie, the manager, personally came to my car, knelt down, and walked me through everything I needed to know. That level of care and attentiveness speaks volumes. They were also thoughtful in considering my child, which meant a lot. I left feeling confident, well taken care of, and respected. Excellent service, strong leadership, and a genuinely positive experience all around. I will absolutely be returning. Five stars without hesitation.