Google Reviews
Silas Buus

★
☆☆☆☆
3 years ago
They will scam you. Avoid this business. (4/25/22) was my first experience there. I went in for an oil change, and they suggested an air cabin filter change. I said, "why not? Throw it in!" To my surprise, I was scammed. An air cabin filter job is a simple fix and doesn't require much labor—it usually only takes about 15 minutes. When I received my receipt, I then understood the slimy ethos of the business. I was charged 20 for the cabin filter parts (which I expected), but then I was charged 51 dollars for the labor cost. They charged 250% above the parts cost for labor on a job that takes around 15-20 minutes—needless to say, that is quite poor on their part. Stay away, and give your business to another company.
AiAi Fego

★
☆☆☆☆
a month ago
Bad experience ! Don’t choose here , bad service
Christa Rheingans

★★★★★
Edited 5 years ago
Mr. Tire is the BEST!!! I have brought my car there so many times, and each time I am treated with respect, and also given honest advice about my vehicle. I drive a cheap car, and I don't want to dump more money into it than what it's worth - they always give me their honest opinions on what does and does not need to be fixed. They're also some of the friendliest mechanics I've ever met! Bonus tip: Stop by Dogwood Coffee while you wait to have your car fixed!
Tom Overstreet

★★★★★
3 years ago
100% . . . they provided a useful quote by email. with comparable tires and an alignment the cost was over $100 less than their competitors. they provided friendly same day service and completed the work faster than quoted. they even found some other items in need of repair or replacement and did the necessary work at reasonable cost. the ride is so smooth now, it is like i have a new car.
Dequan Wilson

★★★★★
4 years ago
Great and Quick Experience! My rear brakes were making a loud scrapping noise. I suspected it was because of the brake pads, which the service technician confirmed was the case. Dropped off car at 745am. Got a call at 830am describing the problem and what it would cost. The cost was reasonable. Very friendly exchange with the owner Steve. Called back at 10:25am to say it was ready to pick up. I picked up my car 12 noon and the scrapping noise was gone. Super easy process and quick turnaround. Definitely gonna be my go-to play for car issues moving forward
Hannah Schewe

★★★★★
2 years ago
Mr. Tire was great to work with! I got a total flat about a mile away from them and drove over on a Fix-A-Flat to leave my car there overnight. I had forgotten they would need my keys so I had to Uber back in the morning but they had already started fixing it in the parking lot so that I wouldn't need to Uber there and back again. I really appreciate the extra mile they went working in the cold to save me time and money. Steve at the front desk was very nice.
Quynh Nguyen

★★★★★
Edited 3 years ago
3/23/23 - yep I still come here to get my car serviced, even though I've moved and there's closer auto shops to me. The mechanics here are honest and open about what's going on with my car and help me keep her running smoothly. Trust, rapport and quality service is what keeps me coming back year after year. Grateful to Dan, Steve, Bruce, Shawn and Brian! My primary go to shop for any car issues for YEARS. They've been kindly and honest with the various car problems I've had over the years and I'd trust them with the vehicle I entrust my life to on a daily basis. Really good turn around time too.
Ash W

★★★★★
3 years ago
I am a new customer of Mr Tire. Since my car is getting worn down, I have had worries about the cost of repairs and maintenance needed for my vehicle. Mr Tire has made these worries nonexistent. Every time I have gone to get my car serviced, I have been met with the most helpful people I have ever seen in the auto repair business. Their technicians have decades of experience, which makes me confident in the work that they do. They charge very reasonable prices, and complete the work on my car within a few hours, all while communicating with me in great detail throughout the whole process via phone. The owner Steve has been so helpful and will listen to all my concerns about my vehicle while giving helpful feedback and recommendations. I plan on coming back here for as long as possible.
Jacob Stewart

★★★★★
a year ago
Mr. Tire Northeast is the only shop I take my personal and work vehicles to and I've been a loyal customer since 2005. Steve, Dan + their team are extremely trustworthy (they've even talked me out of having work done), their prices are fair, and their customer service is second to none. These guys are the real deal and shopping local always feels great. Thanks Mr. Tire!
Kendall Junger

★★★★★
10 months ago
Just rented a U-Haul from here and I'm pleased to say this was the least stressful part of my moving day. Dan is the Man! Thanks for getting us set up, will be back when I need some tires.
Ande Schneider

★★★★★
2 years ago
Always awesome service. They do a great job explaining car stuff to someone who could care less about cars stuff! They are friendly, honest, and compassionate. They also have an impressive stash of dog treats behind the desk for when you drop by with your dog. I couldn't recommend a better neighborhood shop!
Rachel Linzbach

★★
☆☆☆
a year ago
They were prompt and able to get me in a timely fashion, however, I feel I was way overcharged for my service. I asked for an oil change and to change my brake pads, they completed the oil change and noted on my reminder sticker to come back in 3,000 miles, rather than the typical 5,000. Instead of changing the brake pads they lubricated the calipers instead. They rotated my tires, which was appreciated, however, they didn't mention that my tread was dangerously low (2.5") and that I had a nail in one of my tires. I paid just under $600 for this service, which I feel is way too much given the lack of service and communication. Especially considering the lack of attention to my tires. The folks there were friendly enough and prompt to work with, but the rest of my experience was lackluster.
Drew Parker

★★★★★
a year ago
I do a fair amount of work on my car myself; recently my car had been drifting pretty hard to the right and I was concerned the alignment was off. They correctly identified I'd put my tires on in the wrong spots (oops!), sorted it out, and didn't even charge me for their time. Always done reliable work at reasonable prices and honored their warranties with me.
Nikole Sanders

★★★★★
11 months ago
I dropped my car off at 9:30 after getting a flat on my way to work. By 11:30 I was back on the road with 4 new tires, fresh oil, a new battery, and working blinkers. I'd planned to get those done soon, but they had everything rockin and rollin in 2 hours! Steve was super friendly, too. I waited at the coffee shop he recommended (also good). Definitely found my go-to mechanic in my new city!
Maggie E

★
☆☆☆☆
4 years ago
Tried to rip me off!!! Look up the price of your tires or get a second quote at another place before going there. The guy told me “these are the tires I would get my daughter” and as soon as I called another place I got a quote $300 cheaper for the same exact tires. Especially if you are a young woman don’t trust this place to be up front about their pricing. Editing to reply to their follow up: the second shop I went to down the road had me looking at the computer with the tire prices on them. Firestone all season tires were the tires I was quoted here and they were the same tires I had put on my car at the next shop (can be seen in photo)
DeAira Potts

★★★★★
11 months ago
I truly appreciate this place for assisting with all of the necessary updates and maintenance needed to keep my SUV running smoothly. Work is always if quality and completed in a timely manner. I have a few more things to get done and for sure it'll be right back into there trusting hands. Being a woman I feel I'm told honestly and fairly what is needed and cost. Highly recommend!
Lydia Malen

★
☆☆☆☆
7 months ago
I came in to inquire about a tire repair - I was immediately met with hostile energy and comments belittling my knowledge. I was told the price for a patch would be $58, and I said that was more than I expected. I was told “Good luck finding somewhere else”, another unnecessary and hateful comment. What a surprise - we found somewhere else that didn’t try to gouge us! Don't come here if you’re a young woman, Sterlings on university can patch a tire for $33 :)
Sam Rystrom

★★★★★
3 months ago
I had a very smooth and quick experience fixing a tire with two screws in it. Friendly staff, good prices, fast turn-around.
fsuasivus

★
☆☆☆☆
4 months ago
TL;DR: if you're a woman or generally new to cars, avoid this place. Came here for an oil change. Few months after the visit, engine started making noise. I checked the oil dipstick and it was bone dry. My car had been checked before this by a trustworthy mechanic, and they identified all the issues with my car, which did not include an oil leak. Oil leak only started AFTER this visit, likely due to not tightening the filter enough. I'm concerned that this happened due to me being a woman and not knowing too much about cars, so the mechanic thought they could scam me. Second red flag, my steering fluid has a constant leak, and the mechanic only told me "come back when it makes noise when you turn," when the solution is literally just to refill the sterring fluid periodically. Doesn't warrant a mechanic visit.
Nico Borrello

★★★★★
3 weeks ago
Dan and Steve took care of my Ford Ranger, had a bunch done for a great price. They were friendly, transparent, quick and efficient. Would highly recommend.