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About Business
NAPA Auto Parts brings expert Car Repair solutions to the local community in West Haven, CT, New Haven. From Auto parts store, Auto parts market, Car accessories store to complex Car Repair projects, they maintain high standards of service quality. Local residents in West Haven, CT appreciate their attention to detail, leading to a consistent 4.4/5 rating from 177 reviewers. By focusing on the specific requirements of the West Haven, CT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across West Haven, CT and beyond.
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Google Reviews
Lenaja Brooks
★★★★★ I was having issues with my remote key. Went to Napa to get a battery for my car key. The lady who helped me was extremely patient. It was difficult for her to open my key, but she got it open and helped me to install the new battery. Overall it was a good experience and I would shop there again.
squidwards dance
★☆☆☆☆ First time ever going to NAPA. I was immediately met with rudeness and racism. The white man who was supposed to help us (me and my mom are latina), lacked any manners by being very rude and racist. He acted like he didn't understand my mother who speaks fluent English. Made us repeat ourselves and even tried to belittle us. He then went to the backroom to get the car part we needed, however ten minutes had past and he still wasn't back. The other workers noticed us standing there waiting for a while, and instead of asking if we needed help or something, they simply ignored us. Me and my mother decided that it wasn't worth giving them a sell and we decided to leave. They seriously need to improve their customer service sills and tone down the racism. Not a place we would ever go to again.
Rob Forti
★★★★★ A few weeks ago my food truck broke down in front of NAPA, they all were so helpful, kind, gave great advice and were really cool. Please support this location. 5 Stars all the way.
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