RPM Transmission LLC

Zack Orsher

★★☆☆☆

6 months ago

I normally don’t post negative reviews, but people need to be warned about this place. I recently had my transmission replaced here based on a recommendation. They went a week over the given completion date, about a grand over the given price, killed my battery permanently, and none of my radio controls work anymore. The owners idea of righting these wrongs was to offer me a $60 junkyard battery after spending $5,500 on the transmission. As a technician myself I can wholeheartedly say I’ve never experienced such incompetence and that it’s shops like this that give our profession a bad name. The employees are not certified and all get paid under the table. This shop has no standards or accountability. Surprisingly no problems with the new transmission, but the rest of the experience just cannot be overlooked. DO NOT WASTE YOUR MONEY AND RISK DAMAGE TO YOUR VEHICLE BY BRINGING IT HERE.

Roger

★★★★★

2 months ago

Great service job well done and made me feel like I was more than just a customer at the same time definitely going back when I need

steff ramos

★☆☆☆☆

8 months ago

I am extremely disappointed with the service I received at this shop. I initially brought my vehicle in to have the A/C repaired. I was given a price, paid in full, and was told the issue had been fixed. However, the A/C problem persisted exactly as before. When I returned to have the issue addressed, the shop not only failed to take accountability, but accused me of taking the vehicle elsewhere in the meantime—an absolutely false and baseless claim. Now, instead of honoring their original work or warranty, they’re insisting I pay even more to fix what should have been resolved the first time. This kind of customer treatment is unacceptable. I trusted them to provide a professional service, but instead I was left with an unresolved issue, a lighter wallet, and a complete lack of accountability. I would not recommend this shop to anyone who values honest work or reliable service.

Ladi Libra

★☆☆☆☆

8 months ago

Don’t Go to this place at all. I use my car to make money and I have been going back and forth for 3 weeks with these people lying saying they are fixing my car. They gave me a price of $1000 I gave them the money and waited for them to say my car was ready. I picked up my vehicle and the problem was not fixed. I went back to them 3 times and the problem still wasn’t fixed. They asked me for another $1200 for my car to be fixed when I already gave them $1000 already. I had my vehicle looked at elsewhere only to find out that they actually broke a piece in my car and that’s why the issue wasn’t fixed. They told me to go back and tell them to fix it of course now Jay is saying he never broke it and needs $1200 to fix it. The communication is horrible they don’t answer the phone. They are rude and inconsiderate of others who need their car to provide for their family. Highly Not Recommended!!!

Michelle Campbell

★★★★★

2 months ago

Whew they save my whole engine. Very reliable understanding and very affordable. Highly recommend.

PLPHOTOSIG

★★★★★

3 months ago

Excellent service, good communication, fast and quality, they tells you everything your car needs

Shimmy Coco-pop

★☆☆☆☆

8 months ago

I rarely leave negative reviews, but my experience with [Transmission Company Name] was frustrating enough that I feel obligated to warn others. I brought my vehicle in for what was supposed to be a routine transmission repair, but everything that could go wrong did. First, communication was abysmal. I was told the repair would take 3–4 days, but it ended up taking nearly two weeks—with no proactive updates. I had to keep calling them just to find out what was happening with my car. When I finally picked up the vehicle, I noticed issues immediately—rough shifting and strange noises that weren’t there before. I brought it back, only to be told “everything checked out fine.” After getting a second opinion from a reputable mechanic, I found out the transmission was not even properly reassembled. To make matters worse, their warranty policy is vague and borderline useless. Customer service was dismissive and borderline rude when I asked for a resolution. I honestly regret ever trusting this shop with my vehicle. Poor workmanship, no accountability, and an overall lack of professionalism. Spend your money somewhere else—your car (and your sanity) will thank you.

Michael Liriano

★★★★★

2 years ago

Just ask for Jay! Honest, Fair in pricing and overall a great shop to get work done on your car. Thanks again for helping me get my coupe back on the road! You guys are the best in Town Hands down!

Kahlil Tomlinson

★★★★★

4 months ago

They were very communicative and took my vehicle in with very short notice. The price was reasonable.

Paris Hilton

★☆☆☆☆

8 months ago

Worst Place Ever! Don’t ever come here. These people are money hungry. I came here to get my ac fixed and they didn’t even fix it, but had the nerve to charge me more money after I paid enough money already. Customer service is horrible, these people are so rude. They don’t answer their phone. & when you come no one is ever working. They’re just sitting around. I paid over 1,000 dollars and the work was never done. Save your money, time and, energy.

Carlos Robinson

★★★★★

3 weeks ago

I had an very good experience with Rpm an would recommend them to everyone

Kito Covington

★☆☆☆☆

Edited 7 months ago

Jay and his crew do great work!! I thought this at first. I brought my car back to him to have it fixed and overcharged me. He didn’t state if I use a credit card or woule cost more. I asked him to run debit and Jay told me the transaction are the same which is completely false. The also did not place my engine cover back on and it missing entirely. I will never bring my car back to them ever again. And my engine is still leaking!!!!!!!!!!😡😡😡😡

Marcelo Gomes

★★★★★

a year ago

RPM Transmission has been my go to service for over 15 years and has provided all of our mechanic related needs. Jay and all of his employees has always been helpful whenever I had any car troubles. I always appreciate that they take their time explaining what needs to be fixed and done immediately and anything else that needs attention right away. I always feel taken care of and would definitely recommend this shop to close friends and family.

Big Will

★★★★☆

5 months ago

AAA told my vehicle there for transmission issues my STS Cadillac transmission was gone over 200,60 thousand miles they found another transmission with under 65,000 miles, So far so good 😊😊

Chanin Chambers

★☆☆☆☆

8 months ago

This business lacks professionalism, hospitality, and a lack of communication. This has been by far the worst experience my nephew had to indoor. Jay whom is employed at this business gave him the run around due to not completing the job in a timely manner as well as creating more mechanical difficulties while expecting him to pay more than what was agreed. This experience has caused so much trauma in my nephews daily living and caused daily stressors. I wouldn’t recommend a soul to this place of business. RATING ZERO

C. T. Murray

★★★★★

a year ago

It's hard to work on vehicles day after day I understand. But both Kelvin and Jay were very cooperative and listen to me describe my car problem. They fixed my oil leak and I am very excited to continue rebuilding my older car. Not too many mechanics, and I have had a lot with my 97 Honda, want to tolerate this older model. Very rare to find good mechanics like this. Their customers are also nice to talk to.

Eleazar Thompson

★★★★★

10 months ago

I tried to troubleshoot my AC on my ford E 150 myself to no avail. RPM took the van for 48 hours and now my AC freezing my balls off. Thanks for helping me avoid a miserable summer 🤘🏽