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About Business
Conveniently located in Rochester, NY, NAPA Auto Parts has established a strong presence in the Car Repair market. They have specialized expertise in Auto parts store, Auto parts market, Car accessories store, making them a top-choice Car Repair specialist in Rochester. Backed by 41 satisfied customers, they currently hold a prestigious 4.3/5 star status on our platform. They take pride in serving the diverse needs of Rochester, NY residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, NAPA Auto Parts is the go-to destination for quality and service in Rochester, NY.
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Google Reviews
Paige Collins
★★★★★ Edwin & Jose were wonderfully helpful!!!! They took the time to explain the difference of front and rear brakes & made sure I got out of there with exactly what I needed. These guys were awesome & NAPA will be our go to store.
Khalid Elagab
★☆☆☆☆ Worst customer service ever. I bought a headlight from the NAPA store at 214 Lake Ave BLDG B, Rochester, NY 14608, United States, I brought back 2 days later because it didn’t fit in my Toyota sienna van. They weren’t accepting it and I was told by the two hispanic employees it’s not their product, not only that, they cursed me. I don’t know why they were hired. I will definitely file a complaint against them. I advise everyone not to go there.
malikya russell
★☆☆☆☆ The older man with brown short hair. 5’9. Skinny was rude because I asked for a refund for a part that was $380. He was aggressively pressing the key board. He balled the receipt up and shot it on the floor. Then asked why I didn’t get the refund from Lyell ave with an attitude. Although, the part was picked up from lake. I stated that Napa on lake was closer. He then rolled his eyes and shot the part on the table and mumbled something to his coworker. Wouldn’t recommend. Go to Lyell Ave staff is great and professional and doesn’t throw tantrums!
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