About Business
NAPA Auto Parts - Performance is a highly-reputable Car Repair service provider based in Port St. Lucie, FL. NAPA Auto Parts - Performance covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto parts market, Car accessories store. With over 88 reviews and an average rating of 4.4/5, NAPA Auto Parts - Performance is a trusted name in the industry. Their presence in Port St. Lucie, FL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
kairique1
★★★★★
8 years ago
I got what I was looking for and the sales representative was very kind and explain me the difference between two products for my Yamaha ⛵ engine
Crystal Morrison
★★★★★
4 years ago
The customer service was professional, polite, every person seemed happy to help.
J
★
☆☆☆☆
8 years ago
Does not honor national warranties from other NAPAs! Owner is rude, and lacks any hint of customer service. Zero stars if possible.
Peter Danna
★★
☆☆☆
7 years ago
Open a business account still can't order parts from them outrageously priced on everything O'Reilly's and Advance Auto are the better prices might not be better product but when your reselling that's the way to go
erik beck
★★★★★
8 years ago
I've known everybody there for years I've been using them since I moved down here they're one of the best Napa change going
rudy alonso
★★★★★
Edited 4 years ago
They are very helpful and attentive to your search for automotive parts....their location is clean and organized....very friendly and a perfect reminder of what America is all about/God Bless Napa Auto Parts ❤🇺🇸🙏💪....
Jalean Green
★★★★★
5 years ago
Stephanie is an amazing human being she's more than an employee . she went above and beyond getting me a belt for my lawn mower that wasnt easy getting from other napa businesses for whatever reason . 1000 STARS
Jeffrey Geiswite
★★★★★
2 years ago
I would recommend 10/10 based on their customer service was family like they went out of their way to call competitive stores to find me a belt for my semi and let mr park there and fix it while another company brought me my part thank yall for being so mumble in a world that has lost its way
Kim
★★★★★
2 years ago
The customer service today was outstanding! Tonya I cannot thank you enough for going above and beyond to help me. You really made my day. You Rock!!!!!!
etc quality services
★
☆☆☆☆
2 years ago
The guy in the checkout just see the picture in my phone and said ,Not we don't have it, even when the item is a part that napa sell , he didn't check the computer to see if the item was in stock in other stores, definitely is not a friendly place to go for your auto part needs ,.
Cobra - Jet
★★★★★
4 years ago
Ordered an ignition switch and it was there the next day just like they said it would be. Went home to work on car and found out it was not the ignition switch that was my problem. They took back the ignition switch and refunded my money. It was a positive experience with NAPA auto.
SSP OnTOP
★★★★★
2 years ago
Outrageously fantastic crew. Caring and helpful. Not located on a prime road, for most to see. No line, no wait, I'll take. My go to spot to call in and find parts & service. Love this place.
Luvmedrums
★★★★★
3 years ago
the Serpatine belt broke on the Turnpike as we were returning from Orlando airport (Left a 3am&was finished with are job by 9:30am) After inspection of belt,noticed pulley tensioner was basically a nub With no bearings.Called this Naps&Tony was extremely knowledgeable & helpful.We got towed there¬ only did they let us fix it there They let us use there tools!The whole staff were so nice Gave us bottled water.Highly recommend this location
Ed Clark
★★★★
☆
2 years ago
They are off the "beaten path" so a litle off Bayshore and Thornhill. It's well worth the extra time to find them. The staff was friendly and knowledgeable. Give them a visit and leave the crowds behind. Walk in and out quickly.
Richard Cummings
★★★★★
11 months ago
Had a battery that would not hold a charge. Called them. They had 3 in stock. Took the old one in. They had the replacement in stock and had a new one waiting. 2 minutes later was on our way.
Caleb 89
★★★★★
a year ago
Always saving me from simple clips and fuses I need for cheap. More knowledge then all other parts stores. Recommend location off bayshore. Always great welcoming and helpful. Go outta there way 2 find what you need
Ric Brehmer
★★★★★
a year ago
We are marine service rigging and custom boat builder in Fort Pierce. However we live in PSL. The original parts ordered (from an on-line vendor) for one of vehicles came in wrong. So seven minutes before closing we came into this NAPA Store for a Chevy factory transmission shift cable. The store Parts Professional was there with another employee. Instead of the expected sigh, not a last minute customer we were greeted with an energetic and positive "How can we help you". We wish more store personnel would treat you like that during normal business hours. But this was at their closing time and not only was attitude great but she vigorously researched for the part. Without saying anything she jumped away from her computer and minutes later came out with the part .... Needless to say I was shocked and Ruth was too! This store actually had one in stock. I was so impressed because people don't treat people like this anymore. I get it, retail is hard, people are always in rush, and the retail consumers are simply not appreciative of what these people have to deal with. Her attitude and kindness is what will drive ALL our future business to this NAPA store location. It was 6:00pm when I was leaving and forget to pick-up a battery for one of our other vehicles Key FOB's. Again Ruth pleasantly assisted me and got it all done within minutes. Cannot say enough how impressed we were. We heard her tell someone on the phone she was on her way but didn't let that interfere with getting us what we needed. Bottom line is this 1st class professional took her job to the next level and handled the business at hand like if she was the owner! Really deserves 10-Stars, not five but hope she is recognized for setting the benchmark!
Lili Fuentes
★★
☆☆☆
2 years ago
They had what I needed at the best price, so there are your stars. As for customer service; I can understand closing early on a Sunday or select weekdays, I'm not a monster. However, when your store closes an HOUR after most people are done with their daily jobs, then you should do whatever you can to help those that were stuck in traffic for 53 minutes of that hour, trying to get to you. I was trying to return an old battery for my refund and I showed up at 5:54pm. This return takes MAYBE 3 minutes. The doors were closed and the only representative behind the counter sat there staring at me and another gentleman outside. He made no move and did not attempt to even interact with us after we knocked on the door; I guess he thought we couldn't see him if he didn't move (apparently he's seen Jurassic Park too many times). Thankfully I was able to sneak away during lunch today to return the battery which is how I know how long the transaction takes. It's not that difficult to get 5 stars from me for a rating, but you REALLY have to try to get lower than that. Non-existent customer service will get you there real fast in my book. Side note: If you're the owner who reads this, I don't need an apology and I'm sure you value how your store is perceived and rated, so I'll just leave a small suggestion; hire people who want to help other people, no matter what (as long as it's not harming your business).
Dave Runte
★★★★★
5 months ago
Excellent service! Tonya is a great store manger!
NickyB S550
★★★★★
a year ago
Had an issue with some brake line while replacing a master cylinder. The person who helped me was ruthless in their efforts to solve a thread sizing problem I was having. Absolutely fantastic customer service! Got me what I needed with the patience of a saint. Also the store was clean, well organized and larger than I expected.
