New Life Auto Repair

Lynda-Leigh Jackson

★☆☆☆☆

8 years ago

If it was possible to put no stars, I would have selected that option. I never review places but want to let the CSRA know what a crappy place this is. If you care about your car DONT GO HERE! Steve the manager sold me 2 tires. One tires was gouged deeply by a rim multiple times when the tire went flat. The other tire had a huge bulge in it, was warped and the inner band was snapped. They were so heavily damaged that they should have been tossed in the dump but instead of doing that they put them on my car! The never balanced the tires and claimed they didnt have a balancing machine. These tires wouldnt have passed being balanced anyways. In the process of putting the tires on he snapped a lug nut with the metal piece still inside and left it in my cup holder. Steve didnt even call to let me know what happened. When confronted Steve did not take responsibility nor wanted to fix the problem. They cursed us out multiple times instead of being professional! Steve blamed the last person who tightened the lug nut and said they need to be the one who should fix it. We told Steve it was Zak who tightened it and he reniged and became even more irate cursing at his employee ans us and still said he wouldnt fix it. After much back and forth Steve made us go and buy the part and only then would they fix it! My family could have been killed because of the condition of the tires. If you value your car, time money and most importantly your life...DONT GO HERE!!!!

Brandyn Taylor

★★★★★

5 years ago

I had a great experience here. For the price of a detailed car wash and vacuum, you cannot beat it anywhere. My car was disgusting before. Thank you!