Tires Plus

Craig Miller

★★★★★

3 months ago

5 Stars - Phenomenal, Above-and-Beyond Service at the Martinez Location! I cannot say enough about the team at the Tires Plus on Washington Road in Martinez, GA. I came in just 30 minutes before closing with a last-minute need to install a replacement rim and installing my “tire pressure monitor” from my old rim to my new rim. A situation where many other shops would have turned me away. The Service Advisor “Cody” was phenomenal. She greeted me with a professional, can-do attitude, quickly understood my urgent situation, and ensured the job would be done right away, not making me feel rushed or like an inconvenience. The Auto Technician “Mark” was equally impressive. He jumped on the installation immediately and completed the work quickly and efficiently, even staying past closing to get me safely back on the road. The level of professionalism, honesty, and genuine customer care I received from Cody and Mark was truly outstanding. They went the extra mile and demonstrated an incredible commitment to customer satisfaction when I needed it most. This is my new go-to shop, and I highly recommend them to anyone in the area! The Service Advisor “Cody” and the Auto Technician “Mark” fixed my tire like it was NOTHING, they were both phenomenal.”

Joseph M Pagnotta

★★★★★

Edited a month ago

Update for Feb 2026, brought in my front end damaged Mercedes...Bernhard repaired the damage and aligned the front end. The car tracks straight again. 2025 here are a good, local, bunch of people. OK everyone has worked here for some time and the Staff is slightly automotivily sarcastic (this is a compliment, meaning there is playful good natured banter between customer and front desk about our broken cars). The work has always been top notch....so much so...there is a line of people wanting to go in, highly recommend an appointment. I bring my three (now 4) cars there for all the various reasons and have always come away safe and sound. Usually there is a coupon on the interweb if you go looking for it, or wait for a specific sale. I recommend this business. Update Dec 2019, decided to replace the rear tires on my (brought over from Germany to tour around America) BMW M5, its the fun build with the 600hp engine and the F1 carbon racing brakes....so not something often seen at Tires Plus. I trust the crew as they work on all my other odd cars, so in I went. Came out fine, we had to improvise a tool because of the wheel and size of the tires to be dismounted, but everything was accomplished. Tires plus does not have a rear wheel alignment tool.(now they do - the new Hunter machine can now do BMW's 4 wheel alignment system/Aug 2020)...but that's OK, I don't seem to be in need of that additional service. We replaced two OEM P-Zero tires (W/ Mich Sport Plus 4S 101Y's) in an hour and two techs worked to complete the job. We spent some time looking at the suspension system and the ceramic brakes. So a good time had by all. Next up date: have to go somewhere cold and snowey so we removed the soft composite rubber and mounted a set of Pirelli Winter Claw tires. The winter tires do produce a bit more road noise but they can handle and dig you out of the snow/ice quite well. Tires Plus spun on the set in no time at all. Great professional crew here. Looking forward to returning back to here/warmth soon. Add some more goodness: Management from Cody and outstanding work by Pedro and Bernard go me back on the road (As I had a roofing nail in my tire) in 20 minutes. The Team saved my day with there on the spot excellent service. I depend on my local Tires Plus. They have saved my more than once. Thanks.

Roger Stewart

★★★★★

3 months ago

Ms. Cody was excellent helping me to understand more about my vehicle and things that I didn’t know about cars. She was professional, a breath of fresh air in the mechanic industry. She gave me some great information about the tire plus credit card and how to save money. When I sign up for the tire plus program I will make sure that Cody helps me sign up.

Leon G Butler

★★★★★

4 months ago

Everyone was extremely helpful and pleasant. The customer service was top tier. Zach is always amazing, a bit talkative but, great personality, friendly, helpful. I didn't have to wait. Zach explained to the mechanic what was going on and he jumped right on it. No excuses, he inspected my truck, couldn't see the issue. Grabbed a second pair of eyes and they found the problem, told me what I needed and let me decide what to do. They didn't just fix it and force me to pay like some mechanics do. I'd tell anyone, Tires Plus Washington Rd in Martinez is in the top 3 for vehicle maintenance.

Paige Tuttle

★★★★★

5 months ago

Had a flat tire and stopped by Tires Plus, everyone was super helpful! The technician, Pedro, went above and beyond by staying after closing to make sure my tire was fixed today. Cody was also awesome, friendly, professional, and made the whole experience easy. I really appreciate their kindness, hard work, and great customer service. Highly recommend this location!

renee Collins

★★★★★

4 months ago

The desk coordinator Cody and the tech that fixed my tire like it was NOTHING Mark, were both phenomenal. I wish I could leave two separate reviews! I'll definitely choose this location for all the needs under their umbrella of services. I really appreciate them working me in and getting me done quickly after such a terrible shock (a COMPLETELY flat tire). I'll recommend this spot to anyone I know. Prices are extremely fair as well! Keep it the good work yall

Elliott Mousseau

★★★★★

5 months ago

Rich was excellent and made several calls to get the tires we needed on our vehicle. The crew of Nick and Mark got the services done, quite honestly, much quicker than we anticipated. When we came to pick up the car Cody and Rich were there to explain everything that was done and the service increments needed to maintain my car. 10-star experience!

Carrie Fogal

★★★★★

4 months ago

Cody was so helpful! She was kind from the start, reassuring and made sure all was set with both the tire I needed repaired, but also the spare. It's been a rough week, but kindness truly makes a difference! Thank you!

Fatima Martinez

★★★★★

4 months ago

Bernard provided excellent customer service when I walked in at 7:20 am. He did a courtesy check. His kindness and helpfulness was greatly appreciated. The manager Zack was also amazing.

Simone Smith

★★★★★

6 months ago

Nick, Cody and Zack made my experience the best. I had a nail in my tire and Cody helped me through all of my options. She and Zack are very thorough and have amazing customer service skills. Nick looked over all of my tires to ensure I was good to go. I will be back soon!

Silli pup77

★★★★★

3 months ago

Codi and Mark and the rest of the crew were manerable and got my vehicle right. HIGHLY recommend and I WILL be back. Honest and everything, something hard to come by these days in repair shops. Thanks again!

Greg Porter

★★★★★

3 months ago

I showed up unannounced the day before Thanksgiving with my front left tire rapidly losing air (from 32 to 21 psi in less than an hour). The specialists at Tires Plus worked me in and diagnosed the problem quickly, a nail on the inside of the tire near the sidewall. The technician removed the tire and mounted the spare, and the office manager assisted me in purchasing a new tire and scheduling an appointment to mount and install it. Everyone was professional and friendly.

Jeff Pettit

★★★★★

Edited 3 months ago

Had an issue with a door making noise. They found a few loose bolts, tightened them, and just charged for the inspection fee. I appreciate knowing where to find honest mechanics. The lady (Cody) at the front desk was very helpful. Thanks!

Robert Holbein

★★★★★

6 months ago

Cody and Mark provided professional advice and service to our vehicle. Told us about everything in detail about the work being done. They also applied coupons to help lower the costs. They made sure my disabled husband was comfortable while waiting. I would highly recommend their services to family and friends. Great job Cody and Mark on the brake work!

C

★★★★★

6 months ago

Despite the location only have one technician around 5pm, i was out within an hour with having two customers ahead of me. Rich is very knowledgeable and instead of pushing a sale on me he was very informative on what and why things were needed. I really appreciated that coming from a woman who knows little about cars. I came for a tire rotation but he offered me a vehicle inspection which included the tire rotation. The price was a few dollars cheaper but i was able to get more service completed with the inspection. Keep this guy with the company ! You will always have me as a customer.

Jalessa Jones

★★★★★

5 months ago

Ms.Cody was the nicest ever ! I originally came in just for a tire replacement however her energy and presence made me comfortable enough to ask for an alignment at this tire plus location ! She helped me set a day and time to come get an alignment ! Came today and got my alignment with no problem ! In and out within an hr I appreciate Ms.Cody and the manager as both of them were incredible!

Susan Hadden

★★★★★

4 months ago

Zach has been great on my past two visits to ensure I got great prices and service, and Cody was also very helpful with letting me know the car was ready. They were both so pleasant to work with and very informative.