About Business
New Pools Tires & Rims is a leading Car Repair specialist serving the Temple, TX, Temple area. They provide a wide variety of solutions, including Tire shop, Moving supply store, Truck rental agency, and other Car Repair tasks. Boasting a solid 3.7/5 rating from 49 verified reviews, their reputation precedes them. As a locally-owned business in Temple, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Temple, TX.
Google Reviews
Amelia
★★★★★
4 months ago
I have seen mixed reviews, but let me just say…….. I was traveling during the night, at 4 am I had a blowout while on my way to a 9 am appointment. Only having a donut tire to drive on and still having 4 more hours to drive, I had myself a problem. I did a search not expecting to find any real solution and New Pools Tires came up as 24 hours with directions showing they were just 10 miles from where I was, couldn’t believe it! I called and someone actually answered, Unheard of! It was a little difficult to understand him, he has an accent. He took the tire size and said he would be at the shop waiting for me to arrive. I pulled up and it was dark, but as soon as I got there, he came out and turned on lights. He assessed and quickly got to work knowing my time predicament. Sarfraz was very polite and accommodating and accepted my credit card for payment. I am thankful God was with me and presented the solution I was in need of. I am also thankful someone is willing to work during the night, being available 24 hours and who actually answered the phone. I was able to get a new tire at 5 am while traveling, still can’t believe it! I made it just in time for my appointment. Thank you again Sarfraz!
Thomas Rizer
★
☆☆☆☆
a year ago
Only leaving a 1 star review because that’s the lowest it lets you do this place is an absolute joke! I bought a new tire and not even five minutes after leaving my new tire goes completely flat so I call the shop and the guy was like well I’m not going to fix it or replace it or refund the money and than goes to tell I’ll just have to buy another tire when I tell him I’m not doing that all I want is it to be fixed he hangs up on me just know sir a better business bureau report has been filed!
Dalton Stith
★
☆☆☆☆
3 months ago
I came here with the thought of spending $200-$250 they started scamming me and the total ended up to $500. I told them I didn’t have it. They knocked it down to 300 and they gave me a used rim saying it was a new room and gave me a used tire that doesn’t even hold air. I tried to go back and get it fixed. Get a new rim and tire for my money’s worth and they told me it was my fault. I should’ve never drove off.
Alot Retail
★★★★★
7 months ago
I rarely feel comfortable leaving glowing reviews for tire shops—trust me, I’ve seen the horror stories. But after being stranded on the side of the road last month and hearing the usual skeptics, I was honestly bracing for the worst. I’m still a bit shocked—but in the best way. When I called New Pools Tires & Rims late one afternoon, they didn’t try to gouge me, didn’t push upgrades I didn’t need, and didn’t gloss over any concerns. Instead, they asked straightforward questions, explained their process clearly, and didn’t pressure me into buying. I ended up paying cash, but felt entirely informed and comfortable doing it. They were transparent—no mystery fees, no sneaky add-ons. The tire they installed wasn’t flashy, but it was solid, properly balanced, and came with a fair price. Three weeks later? Still perfect. Yes, I know there have been complaints about mismatches or used tires passed off as new. But based on my experience: they corrected every step, took their time, and made sure I knew what I was getting. It genuinely renewed my faith in small tire shops. If you’re someone like me—skeptical, cautious, only pulls over when it’s urgent—don’t rule this place out. They turned my worst day into something I felt in control of again. If you’re looking for unexpectedly honest help, this review is on them.
Hamza Maqbool
★★★★★
7 months ago
I went in to buy a used tire, but the team at New Pool Rims and Tires discovered that my wheel was bent from driving on a flat. While replacing my rim and tire, they also checked my car and informed me of a few other issues — the most urgent being my brakes and rotors. They weren’t pushy at all; they simply explained everything clearly, and I decided to get it fixed right away. I really appreciate their honesty, quick service, and very reasonable pricing. The technician who worked on my car and the owner, Mr. Kiyani, were both extremely helpful and friendly. I left feeling confident in the work done, and I would definitely recommend New Pool Rims and Tires to anyone looking for trustworthy and efficient service.
Hamza Zaman
★★★★★
7 months ago
⭐⭐⭐⭐⭐ I had a great experience at New Pools Rim&Tire. They helped me out in the middle of the night when I really needed it. I was even short on some cash, and instead of giving me a hard time, they trusted me and told me I could bring the remaining amount the next day. That kind of honesty and hospitality is rare to find. I truly appreciate their service and recommend everyone to visit this place. From now on, this will be my go-to shop for all my repairs.
Laci Pruitt
★★★★★
5 months ago
The worker there was so kind and patient. Very quick service and cheap. Open 24/7 I would recommend going here for any tire or rim issue
Abdullah Khan
★★★★★
7 months ago
Best shop in town! Open 24/7 with roadside assistance, they’re honest, friendly, and genuinely care about their customers. From oil changes to brake pads, they always get the job done right and fast!
Ryan
★★★
☆☆
8 months ago
Listen- they are a 24 hour service. That is RARE to find, that 9 oclock at night on a sunday night you can get service. So be grateful for that at least. BRING CASH they do not like to use card and take down too much personal information for "receipt purposes" and end up giving you a receipt that did not need all that info. These guys are good if you are in a pinch. They can get a tire back on your car so you can make it to work the next morning. They hardly speak english I believe they are middle eastern so you have to be VERY CLEAR what your intentions and needs are. They don't sit there talking forever so move quick like it is New York City and be about your way after. GET THE WHEELS BALANCED it is only 5 bucks a wheel and you need your wheels balanced. However- when was the last time their machine was calibrated? Who knows. So don't expect some state of the art machines, they are here to get you down the road. After reading reviews I recommend bringing your OWN rims and tires with you and just have them do the work. Also- bring them basic work. They don't understand very well if you have modifications like wheel adapters and all that and you have to stand firm and let them know "it is okay" because they don't understand more than the basics. At night is when I went and they looked tired and worn out. So watch them and make sure everything is going right on the install.
JOSEPH'S THOUGHTS
★
☆☆☆☆
4 months ago
Just brought a tire from this place an it blew out within 30 minutes… I don’t recommend this place don’t waste your time….
Value home Mart
★★★★★
7 months ago
Open 24/7 with roadside assistance! Honest, friendly, and my go-to for everything from oil changes to brake pads. Highly recommend!
Destinee Jade
★★
☆☆☆
a year ago
The 2 guys were rude and short. We asked where to pull in. We are in a 32 foot rv and their parking lot is terrible. And the guy was trying to interfere with me guiding our rv in and just kept standing there like we were stupid. The service was pretty quick. I did ask the guy to air up the other tires but after pulling off, they definitely weren’t aired up. Also we asked for the price out the door (we made sure he knew we were In rv to add any charges needed for that) and Low and behold when he rung us it was $30 more.
Mary
★★★★★
7 months ago
I had a flat tire on my way home late tonight and this was the closet shop that was open 24/7 . The gentlemen here were so kind and helpful im so grateful! Alhamdulillah thank you!
0521BA
★★★★★
2 years ago
Great service, great tires, great price (better than discount tire). Support local!
alejandra maravilla
★★★★★
a year ago
The two gentlemen took care of my tires on a sunday! I called multiple shops and either they didnt have my size, they were closed or could take me in on Monday. After multiple calls every where else. They did have my size. I'm very grateful for them helping me, I don't know what I would have done with bad tires in the middle of a hwy. My car was shaking badly. Im very happy with my experience here.
Dave Rogers
★
☆☆☆☆
9 months ago
Needed a rim for my car they said they had one they put a rim on and a tire on my car The rim was the wrong size rim messed up the front of my car and I requested a refund of $103 for a piece of junk steel rim and I got no response lawsuit is being filed also they didn't realize that I had done two tours of duty in the Middle East and understood their language they were making fun of me telling his brother that they were going to go ahead and take me to the cleaners so that'll all be in the lawsuit it's about time these flyby night con artist companies get taken to court I have no problem of spending the money to expose people like this
Alonte Norman
★
☆☆☆☆
a year ago
I would give this BS ZERO stars if i could terrible workers they stink they are rude one of the workers even asked me for WEED close this BS asap To top it off they sold me an unsafe tire
Deagen Oosse
★★★★★
6 months ago
Amazing prices and service. Very honest would highly recommend!
Angela Jamroz
★★★★★
Edited a year ago
The owner was very nice! And was accommodating with inside AC and TV. Love my new tires Mr. Mohammad. We will definitely be back 🔙 😀❤️
Natalia Figueroa
★★★★★
a year ago
amazing service. Very very nice and came out to change my tire on a Sunday evening. Decent price for a great used tire to get me home and the service.
