E.L.

Visiting from NorCal and my Dodge diesel truck decided it couldn’t make the trip home without some mechanical help (i.e.: stuck in a parking lot with a fried starter) Made a few calls and NexTruk was clearly the best choice just based on the phone call. Dwayne got me in the door on a busy Friday and Mark went way over and above to get me back on the road. Absolute A++ experience. Super professional, fair price, great communication and advice. Definitely recommend NexTruk!
★★★★★ a year ago

Debbie Smith. /Payan

★★★★★ 3 years ago

Aaron Rodecker

A very thorough and informative mechanic! Will definitely recommend if you want to replace confusion for quality work
★★★★★ 3 years ago

Josh Kaeo

Extremely Poor communication between shop and customer, work was done without prior consent and then invoiced, painfully long wait times, and higher prices than other shops. Shop around.
★☆☆☆☆ 4 years ago

Kaleb Powers

Mark and Dwaine are a dynamic duo! We go to Nextruk to get out busses work on, and they do absolutely everything within their power to get us quick and excellent service. Highly recommend their service!
★★★★★ 5 years ago

Bryan Nye

Great service!
★★★★★ 7 years ago

Mike Lawrence

Hands down the best diesel repair shop in Orange County. Why do you think their lot is always full? I was referred to Nextruk years ago by the owner of a Marine Diesel Repair company that uses Nextruk for their diesel trucks. I have used Nextruk multiple times over the past several years. I found Mark to be very honest and they perform excellent work. I drive over 20 miles each way to reach this shop. I would drive twice that distance for this trustworthy and excellent service.
★★★★★ 7 years ago

Vanessa Loflin

It took Nextruk TWO WEEKS to just give me a QUOTE on repairs after dropping off my Jeep. Throughout this time, my boyfriend and I kept calling for updates and they would never return our calls. In the end, the excuse they gave was that they “didn’t realize this was my only vehicle” and thought it was just a recreational vehicle. Except that my boyfriend had told them when he dropped it off that it was my daily driver and only vehicle, and during the first week of waiting I even confirmed this with them myself. I had to spend over $200 taking Uber to work every day for these 2 weeks. Then, the quote they gave was exorbitant (almost double what would be reasonable for the service needed). Oh and most shops will take the labor cost for the quote out of the price if you do get the work done but nope, he added that labor ($252) onto the price too. When I voiced my frustration to Mark, the owner, he was completely rude and made it clear that he didn’t care about our business. He kept interrupting me on the phone and would only budge $150 off of $1,700, stating, “That should help with your quote-unquote ‘Uber fares’.” As if he didn’t believe me that I was taking Uber to work every day?! When I politely mentioned to him that we were expecting the price to be around $1k, he interrupted me saying, “I don’t see where you’re going with this conversation.” I told him that we felt like we were their least important customers and honestly didn’t feel like they valued our business. He was not apologetic at all. Finally, I said that unfortunately I don’t think we will be able to get the repairs done at that price and will have to have it towed somewhere else, and rather than trying to keep our business, he interrupted again saying, “Ok just let us know how much of it to put back together because right now it’s in pieces.” I told him to put it back together just enough to roll onto a tow truck, and let us know when it’s ready and we will arrange pickup. Then he had the nerve to call my boyfriend (same day) and push him to know “when it’ll be gone” after they took their sweet time for TWO WEEKS. Unbelievable. Once we got the jeep back in our possession, my boyfriend bought parts for $200 and fixed it himself in 4-5 hours. Problem solved: $1,500 cheaper and several weeks faster. So, If you want your vehicle to sit around for multiple weeks, and then to pay the highest price while being treated like you’re worthless, then by all means, come to Nextruk.
★☆☆☆☆ 8 years ago