O'Reilly Auto Parts

Ryan Monti

★★★★★

2 years ago

Don the manager was very knowledgeable and helpful. I came in for a air filter and told me another store had it, instead of me driving out of my way he said he could have delivered to his store in 30 minutes. I came back 30 minutes later filter was there. Fantastic customer service customer for life!!!

Lexi

★★★★★

10 months ago

I went into O'Reillys today and the customer service was amazing. Everyone was very truly helpful and very kind .Will be returning!

Lucy Pell

★★★★★

10 months ago

Go see Sydney she has a wonderful customer service skills. And she knows her parts. It was truly a wonderful experience.

Stacie Davis

★★★★★

10 months ago

Very helpful, and the lady at the desk Sydney helped me to get the part I needed. Customer service is phenomenal!!

Christine Medine

★★★★★

10 months ago

Love me some Sidney!! She is so helpful! Always right there to assist me with anything I need. She is a great asset to the company!!

Jama Davis

★★★★★

a year ago

My Husband was working out of state when his batteries went out on his hotshot truck and if wasn't for the Manager at O'Reilly he would have lost a full day. As the Manager himself came over within minutes to help ensure he was able to get back on the road as soon as he possibly could, (even though he was already busy with a fulls days work, he came out to help a customer in need)! We are very thankful for his willingness to serve his customers at all times! We Thank y'all and highly recommend your business!!!!

Truckdriver72 Hobbs

★☆☆☆☆

10 months ago

I always shop at O'Reilly's but the Gulfport O'Reilly's never again. Two days in a row I come in looking for simple fender well clips. The first day of the woman didn't want to help me so I tried to do it on my own and got the wrong ones. Come back today explained my situation she tells me she can't look up in the computer and she's not really going to be any help as she sat there and shoved food in her mouth.

Diana Guzman

★★★★★

10 months ago

Went to O'Reillys on Dedeaux Road yesterday May 22nd 2025 Sydney was so friendly, very helpful, and knew her stuff. Every question I had she had answer immediately. I would recommend this store to others ask for Sydney!!!!

Trey Cantu

★★★★★

10 months ago

Can't go wrong with oreillys, they definitely got some better employees. Especially Sydney, best customer service I've experienced. Keep up the good work !

Reginald Smith

★★★★★

10 months ago

"Sidney Armond, is an absolute gem! From the moment I met her, her professionalism and warmth stood out. She's incredibly knowledgeable, always ready to go the extra mile, and has a way of making you feel completely at ease. Her attention to detail is impeccable, and she consistently delivers outstanding results. I couldn't be happier with the service I received. Highly recommend!"

Rick griffin

★★★☆☆

11 months ago

Like store. Great products at good prices. Most employees are super polite. However James needs some help with talking to customers in a less then condescending way. I know you get all kinds of people but twice today I saw this and it's not the way to be. Especially when there are 3 other parts stores on same street. I don't doubt James is very knowledgeable he's very quick to retell you! But not all customers are dummies either.

michael allen

★★★★★

6 months ago

Only place worth going to. All the guys are awesome! Shout out to Jonathan, he's a awesome dude and very helpful.

Tamia Franklin

★★★★★

10 months ago

They have great customer service and they're always patient with their customers, especially the worker named Sydney. They make sure you get everything you need without complaint. Over all, they're just absolutely amazing.

dyla griffin

★★★★★

Edited 11 months ago

Today 4/25/25, I went to O'Reillys on Dedeaux Road this morning and the two wonderful people that is working (Ashton and Sydney) were very welcoming from the minute I walked in to the minute I left. Very friendly and welcoming. Such a Joy and blessing to have encountered them today. Their customer service was outstanding and very helpful. Ashton was the one that was taking care of the auto parts I needed and such a blessing and joy to deal with. Sydney was such a wonderful and pleasant person to have a conversation with while I was waiting. Thank you guys so much for making me smile more then I was the minute I walked in.

Neugolca Rosario

★★★★★

10 months ago

I had a great experience at O’Reilly thanks to Sydney! She was super helpful, patient, and really knew her stuff. It’s not always easy finding the right part, but she made the process simple and stress-free. Great customer service!

Thingstodo

★☆☆☆☆

2 months ago

Terrible customer service. I came in around 1:45 to get a cabin air filter and engine air filter. I was given the wrong part twice from the lady. First I was given a part that I didn’t need after asking for engine air filter. The part she gave me was inside a square box. A engine air filter couldn’t fit inside of that square box. The next part I was looking for was a cabin air filter. She gave me the wrong one. I came back in to do a swap. She asked for my receipt. I told her I didn’t get it from her. She proceeds to tell me that “I did get it from her” — which was not true. Her attitude was 0/10. It seemed as though she didn’t want to help me.

Regi Hinton

★★★★☆

4 years ago

Really good auto parts place. My father and law and brother in law swear by them. Can only give four stars because of an wait issue I just experienced. I purchased parts at one store and picked up at another I waited 15 minutes until the issue was sorted out. The workers here seem to be a little more knowledgeable than the competition.