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About Business
O'Reilly Auto Parts is a highly-reputable Car Repair service provider based in Cedar Rapids, IA. O'Reilly Auto Parts covers all facets of the Car Repair industry, with a focus on Auto parts store, Auto body parts supplier, Car battery store. With over 321 reviews and an average rating of 4.2/5, O'Reilly Auto Parts is a trusted name in the industry. Their presence in Cedar Rapids, IA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Kevin Ammeter
★☆☆☆☆ Ordered a water pump gasket today and spent the extra money for the FELPRO version. When I went to the store to pick it up I noticed the gasket was not the quality I believed that FELPRO should be. I asked for a refund on the spot and was given it. I went to a competitor and purchased the same gasket with much better results. The package at Oreilly had been cut so a different gasket could be placed inside. I talked to one employee who said he was the manager. I asked if this was a mistake or was this done intentionally. His response was "Are you asking a question or making a statement". Great customer service to the consumer that just about paid three times the price for the product you were trying to pass off as a legitimate FELPRO gasket. At this point I guess Oreilly's cannot be trusted either they don't have the automotive knowledge to know the difference between a 25$ FELPRO gasket and a cheap 7$ paper one or they are intentionally trying to pass off cheaper products to their customers. Either way trust with Oreilly's has been broken.
Kelly
★★★★★ Store had 4 customers in line. (It was Saturday afternoon, a very busy time forthem. ) The sales people were knowledgeable and fast with helping the customers, and for everyone serviced quickly.
Nancie Tuecke
★★★★★ I needed brake pads extremely bad to the point I didn’t feel comfortable driving my car. I only had a certain amount of money. Tracy, the assistant store manager, made it possible some how for me to be able to afford my brakes. Which is a true blessing. Because I have a three year old grandson that I have to take care of. I don’t feel safe having them in the car. So thank you so very much Tracy!!
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