Ramsey Repair

Nicholas Ender

★★★★★

a year ago

The team at Ramsey repair was great to work with. We took in a new to us Diesel truck to have it inspected before purchasing. The inspection was very thorough and easy to comprehend. When we came to pick up the truck they took a good 20min to not only talk to me about the truck but what to expect as a new diesel owner. I would recommend them to anyone looking for great service.

Todd Morgan

★★★★★

8 months ago

Colton’s team did a fantastic job repairing my diesel F-350. First off, his initial inspection of my truck had several pictures for each major issue. He ever took some videos. This is the most thorough vehicle inspection I have been given.. I got to see the list of required and suggested work then we agreed to what was going to be repaired. His repairs were completed with no issues and I am very, very happy with his process.

Stephanie Fuller

★★★★★

9 months ago

Awesome work done on the computer for my Durango!! I was updated on each repair done or part purchased. Colten does a great job explaining the process for a new computer. The software they are using for estimates and work done is phenomenal and user friendly. I also spoke to Lisa several times and her customer service was perfect!! 1000% recommended!!!

Ignacio Marcelino

★★★☆☆

6 months ago

Disappointing with how the team ransey handle my car situation. how they miscommunicated regardless the car parts though Colton the manager said I could bring in my own parts for the repair. Unfortunately that wasn't the case after the car inspection was completed.

Mike Becker

★★★★★

a year ago

Hands down one of the best, experiences I’ve have had taking a vehicle anywhere! I called ahead with some concerns I had about my Box truck. I explained that I had just got it back from another shop and that I didn’t feel like my concerns had been addressed and what I needed was an honest inspection. He explained that not only did they do that, but they would photograph the inspection as well to prevent any confusion. If you’re willing to take this extra step for the customer that’s a bonus to me. After getting my full inspection back I indeed had some issues and my concerns were real and now I have to question any and all work done by the previous shop. After going over everything, we established a list to check off over time. Let’s be honest owning a vehicle requires maintenance over time and as a customer you want an honest experience and honest work for the hard earned money you spend. I definitely didn’t have to question any and all work done at Ramsey Repair the proof is in the photos.

Anne Hall

★★★★★

8 months ago

Needed my A/C repaired on my Subaru Forester. Dealer was booked out 3 weeks. I decided to try another repair place. So glad I did! I felt like I got honest, good service. They will stand by their repair. I feel very comfortable recommending Ramsey Repair. Plus you actually get to speak with the mechanic working on your car:)

Cecily airy

★★★★★

6 months ago

I cannot recommend Colton and his team enough! I go to him for everything on any of my cars, and he is simply the best. Not only is Colton incredibly knowledgeable, trustworthy, and kind but all of his guys are amazing too. They do top-notch work every single time and treat my car like their own. I have complete confidence in them and will never let another mechanic besides Colton and his crew touch my vehicles. If you want honest, dependable, and skilled service, this is the place to go

Evan Van Otegham

★★★★★

3 weeks ago

Sky automotive told me that the timing chain was out on my truck and it would be $8,000 to fix. It seemed strange and overpriced so I took it here for a second opinion. Ramsey found out that the timing chain wasn't even the issue, and fixed what was wrong. Saved me thousands of dollars had I let the dealership screw me over!

Charlyn Fowler

★★★★★

6 months ago

I had such a good experience at Ramsey Repair! Been to at least a dozen different auto shops for my transmission to be serviced and not a single one could solve the problem for me, for TWO YEARS! They were able to make a diagnostic and full repair within a week! Will go thru them for all my car needs from now on!

Kailee Freeman

★★★★★

2 years ago

Exceptional service! Navigating vehicle repair and finding the right mechanic can be daunting, especially without extensive knowledge. However, service at Ramsey’s repair has been a breath of fresh air! A standout feature of their service I appreciated was the use of a personalized web portal that was sent to me via email. This included detailed photos of the problem areas, easy-to understand descriptions of each issue, and an estimate of parts and labor. They even went the extra mile by ranking the severity of the issues, clearly distinguishing between safety concerns and general maintenance suggestions. It is evident that this company operates with integrity! Moreover, both the repair and diagnostic was time-efficient. If you're searching for a mechanic who is not only knowledgeable on vehicle mechanics, but also values transparency, communication, and customer satisfaction I would absolutely recommend Ramsey!

Betty Pohl Barnes

★★★★★

4 months ago

Our truck had a major break down on the way from WI to WA. I soon found out there are only a couple shops in Cedar Rapids that work on diesel pick ups. Fortunately Colton Ramsey was the first to call me back. He and his guys immediately found the problem and went out of their way to fit us into a very tight schedule, and get us back on the road as soon as possible. Their attention to every little detail was unheard of. I was so impressed with their knowledge and the thorough inspection they performed, I even had them complete some extra services that weren't related to the breakdown. I would definitely recommend Ramsey Repair if you are ever in need of automotive repairs in Cedar Rapids, Iowa.

Laurel Newton

★★★★★

3 months ago

This Repair Shop is truly amazing. They are family owned and friendly. And even though I knew nothing about mechanics they took the time to explain the process of repairing my vehicle. I would definitely recommend them to anyone who needs to get their car serviced. You will be highly satisfied.

Michael Heath

★★★★★

3 months ago

Im in town working and as life hits my truck threw a code. I called and they was able to squeeze me in. That was on a Frieday and I was able to pick my truck up on Monday afternoon. I have never been to a shop that was so meticulous and checked everything to make sure its properly working. You get what you pay for especially when you need your ride fixed asap. Thanks for the prompt work. I definitely recommend this shop!!

Ryann Myers

★★★★★

2 months ago

Colton was super helpful. I’ve had many issues with my Hyundai and was just referred to Ramsey Repair and I wish I would’ve found them sooner. He’s super transparent and communicative along the way via text and call. 10/10 would recommend! Thanks Ramsey Repair!

Lori Piziali

★★★★★

2 months ago

I was 2 hours from home on a -20 degree morning and I called Ramsey when my car populated all sorts of alerts! I know nothing about cars and I called them because they were the closest to my hotel. Austin talked me through some questions and told me I was safe to drive to them. He took time to get under the hood and run some battery tests for me. He also explained to me about batteries and alternator. He gave me advice and armed with the results of his tests I took the 2 hours drive back to DSM and directly to my dealership. With Austin, I would have been a nervous wreck! I also could tell they were clearly VERY busy and probably did not have the extra 30 minutes they gave to me. But they did anyway. They were so kind and took no money in exchange. I don't live in CR but if I did I would trust these men with my car, baby, PIN number, social security number....Thank you Ramsey! I MADE IT HOME SAFE!

Gary Mally

★★★★★

2 months ago

My diesel pickup was having turbo issues and kept having check engine lights. The dealer wanted to replace several major components with a price tag over $8000.00. I took it to Ramsey and Colton had the knowledge,experience and expertise to determine which component was causing the issue. He was able to fix the problem for under $1800.00. I would recommend Ramsey Repair to anyone that is having problems with their vehicles

Anna Karg

★★★★★

3 weeks ago

What a wonderful experience with the amazing team at Ramsey Repair! From the very first call, the customer service was phenomenal. Lisa was incredible, she handled everything with such a strong, professional, yet deeply personal touch. Her dedication to making sure I was safe and could get to the shop, with or without a tow, was what sold me right away on choosing Ramsey. That level of care meant everything. Colton, the technician who worked on my vehicle, was so knowledgeable and professional. He didn't just fix the problem; he did a full inspection, took photos of every detail, and explained everything to me with complete transparency. He made sure all the documentation was clear and thorough, which gave me so much peace of mind for the future. I am so impressed and would recommend them to anyone. Thank you, Lisa and Colton, for turning a stressful situation into such a positive experience.