Reviews
David Ball
This store has the WORSE SERVICE i have ever seen. Dont deliver parts on time. When do they are wrong 99.9% of time. Very untrained staff in doing basic retail business. This store alone makes me avoid oreillys all together.
★☆☆☆☆ 9 years ago
iamwya
I had the best experience, Elliot is the very best manager. There needs to be more employees like him. He handled everything ASAP. Thanks
★★★★★ 4 years ago
Anita Vaughan
I bought a headlight for my car and the young man took it upon himself to put it in for me because I don't know anything about doing that.
★★★★★ a year ago
MS.QUEENG R. EDMONDSON
Mon. 5-13-19....After being treated so appallingly at the o'reilly's on west markham rd., I came to this location to replace a spray bottle I had "just bought" and had broken already. The two ladies there were very sweet, bubbly, active in their cust.servie skills & extremely welcoming. They took care of my issue quickly, understood the treatment I rc'd from the other store location & offered to be my only o'reilys spot to rc' the best cust.service. I will return...if I need/want to to THIS location ONLY. Ladies... you saved it & took a "L" for your company for me today.... THANK YOU.
★★★★☆ 6 years ago
S L
Although I arrived 15 minutes before closing, the guy working behind the counter was extremely helpful and courteous. He really went the extra mile to make sure that I received the correct part.
★★★★★ 8 years ago
Robert vila
Not so good business I tried to give them a chance but it's just hard to find good help these days. An all day experience without any good results. ðŸ˜ðŸ˜ª Not many good businesses now.... maybe coz of employee shortages. I'm just fed up with paying people to do what I need done and they do it when they feel like it.
★★★☆☆ Edited 3 years ago
Morgan Turner
Me and my husband came in for help because we couldn’t figure out why the back running lights on our Ram weren’t working. I can’t give these guys a big enough compliment all three of these men came out to help and try to figure it out even to the extent of taking our lights apart haha. We couldn’t figure it out but they did tell us about a warranty we didn’t know about as well as tell us where the closet dodge dealer is. Thank y’all so much!!!
★★★★★ 3 years ago
Jared Kindle
They are great! They had things the other stores didn't. Everything was in stock.
★★★★★ a year ago
Richard Keener
It's a parts store they are what they are. No one went out of their way to help but they didn't horrible either
★★★☆☆ 11 months ago
William Burton
Service there is very good. I needed a battery checked, found out I needed a battery. Asked them to install it, no problem. Also received my military discount.
★★★★★ 2 years ago
Latasha Lewis Henderson
Steven was EXCELLENT! He was very patient with me as a scrambled trying to find my old phone numbers to inquire about a battery for my college students Honda. I was frantic because she's in Mississippi and I'm in Arkansas. She was stuck in a parking lot. Thank you for your help! 2/27/24@1230pm! Great customer service!
★★★★★ 2 years ago
Melinda
Walked in dreading the long process and came out w a positive experience. Landon was top notch professional! He was knowledgeable and precise. Very helpful and personable. He tested my battery, alternator, starter, and helped me purchase my brake pads and wiper blades. Thanks to this young man for the awesome service. Hope he and his co-worker knows the nice experience won't be soon forgotten.
★★★★★ 4 years ago
Dianne Montgomery Hocut
Di and Daughter were looking for hood shocks because her Toyota hood would not stay up. Bummer , when your battery cable comes undone and you have to reconnect it! Auto Zone was out of stock in this item so the kind lady at Auto Zone referred us to O’Reilly Auto Parts. The counter guy there did not have them in stock but he called another store, they had them, paid at the present store and hopped on over to their other location. Now that is service from both Auto Zone and O’Reilly’s!
★★★★★ a year ago
Sherry Austin
The manager helped me with a magnetic phone holder. I wanted something more expensive, but his suggestion was safer while driving. I appreciate his helpful advice . It worked perfectly
★★★★★ a year ago
Michael Enos
The counter person (Cole) worked so hard to try and find the nuts and bolts I needed for my motorcycle. But unfortunately he was unable to get them for me as ORIELLY doesn't sell them separately. You have to buy a battery even if you don't need one. Thanks Cole for trying so hard. See you next time I need parts.
★★★★★ 4 months ago
Richard Hall
Roderick the manager and OSHA (yes that’s his real name) were so helpful in finding me the part and helping install it- great customer service!!!
★★★★★ 3 months ago
Josh Sharp
These smart asses need to advertise their closing time honestly. Door locked at 8:45 while the kid inside shoos me away while yucking it up with his 2 buddies- who he just unlocked the door for and they left at 8:57. I’m sure management will be pleased to know they just missed out on a pretty large commercial sale because their lazy employee doesn’t know how to read a clock. That’s ok, the competition across the street took care of me.
★☆☆☆☆ 6 months ago
Ayla Rumenapp
Very nice service. The assist manager (Dis hot and very sweet, but overall very helpful. He checked my oil and got me the right kind I needed. He then put it in for me. He convinced me to get a new set of wiper blades, and put them on for me.
★★★★★ 6 months ago
Mario Garcia
worst location I’ve ever been to, manager purposely wasn’t taking customers so he could talk with his friends and the Hispanic customer sat there talking shit not knowing I knew Spanish
★☆☆☆☆ 5 months ago
Lori Devine
These people batteries are no good. Stop buying batteries from this place and wasting your money. The manager Rodger will deactivate your account and stop you from getting your warranty even with your receipts. The batteries are no good. If it says a year you'll get 6 months. Do not buy from here
★☆☆☆☆ a month ago
