Reviews
AJ
Micheal and Caitie were excellent help! I needed to get a battery tested and they were very friendly and knowledgeable about all my questions. My battery tested bad (which tested faster than expected) and I got excellent recommendations on a new one. I appreciate my O'Reilly's team and will continue to give my business to them.
★★★★★ 5 years ago
Melanie V
I stopped in to get my rotors turned and the 2 workers told me they didn’t know the specs and tire out they were closing in two hours so they just didn’t want to stay and give good customer service! I went to the one on 550 and tanner immediately took care of my rotors for me! He is very knowledgeable and always wanting to help!
★☆☆☆☆ 5 years ago
Kimberly “Kimber” Sanchez
I usually always get most of what I need here. Typically, they have good stock, and if not, they can get it quick. The only issue I really have is the last 2 years I've needed stuff, It is the wrong part (after giving a knowledgeable description of what is needed).
★★★☆☆ 2 years ago
reese ady
Two years ago, I went to purchase some windshield wipers. My product was looked up immediately for a quick purchase but the staff worker also offered to install them as well. Just yesterday my kid went to do the same & told me that the great service was still in operation, install was offered as well. Love the consistent, efficient and kind people there!
★★★★★ Edited 4 years ago
Christino Fragua Jr
Great customer service and employee knowledge of car and truck plus SUV replacement parts. Also the out of stock process of the length of the waiting time for delivery of part's not in stock. It took a matter of hours and I waited for a few hours and then went back to the store and walked out with the delivered part.
★★★★★ 2 years ago
Karen Cantu
Excellent service, the employees were very helpful.
★★★★★ 7 months ago
Gerald Aragón
Derik was super helpful this morning, thank you guys!
★★★★★ 5 months ago
Leroy Gutierrez
Stopped at this location at about l pm today. Derick a really nice guy attented me. I asked him if he could check my 2017 Toyota truck. My truck was barely starting. He right away got his meter . I opened hood. He checked it out and said there was a battery cell that was dead . I asked if he could change the battery for me after giving me prices. He said sure. I bought a new a bew battery. He cleaned the posts for me and installed my new battery in about 20 minutes. I left there very happy . Derick deserves a raise.
★★★★★ a year ago
Donovan Kennedy
One of the usual places to go for auto parts. No complaints about this store. Today they happened to have the biggest ATV out front that I have ever seen, lol.
★★★★★ 7 years ago
Fire Flight
Got the parts I needed easily however the representative helping me "Derik" was very rude and made a comment "This is why mechanics get $160 an hour." When I was trying to show him pictures of my issue.
★★★☆☆ 10 months ago
WE THE PEOPLE
I went in there to buy a CV joint and the guy told me it was going to be $200 for one that's too much and he didn't even give me an option if I wanted another one with lower price I think he was trying to screw me over I am a mechanic for Ford I found two brand new CV joints on the web for only 180$ the O'Reilly guy was talking to me like they known more then you all they do is sell. You parts please
★☆☆☆☆ 11 months ago
Jonathan Miley
Bought a radiator from these guys. It was used. The box was marked by a shop as a return part and when I pulled it out the fins were bent and it had bugs in it. I should've noticed this before I left the store yes but I was in a hurry and shouldn't have been handed a used product to begin with.
★☆☆☆☆ 8 years ago
MORBID MIND GAMING
Always rude, judgmental, and condescending... like you're worthless? Doesn't matter what you're going in for, it's always... I'm better than you, why are you here, get out... kind of treatment, and feeling? I know for fact, I am certainly not the only customer who feels like this... Absolutely unacceptable, and just plain pointless. I'm sorry, but for anyone to be spending over $40... let alone, well over $400!!... in my case, yet only to be treated like some kind of burden or whatever nonsense is going through their minds, is just absolutely disgusting! These clowns desperately need customer service training. I have a V8... and this is the closest location to my residence. I'll now happily, be spending the extra $10 to go to the next closest location!
★☆☆☆☆ 9 months ago
Jim Mcintosh
Always greeted with a smile always ready to help you out been coming to this O'Reilly before it was O'Reilly thans for always having a great attitude guys keep it up
★★★★★ 7 months ago
Char Benavidez
Awesome staff. Helped me get a part i needed, when I was told by auto zone we need the number. It was a relay switch. O'Reilly is my stop. Never again anywhere else. I learned my lesson.
★★★★★ 7 months ago
Xasha Evans
Called to see where this store was located. Your employees need do better direction. You are not close to Unser on Southern. You are east of Firestone, west of Speedway and McDonald's on Southern, way east of Unser.
★★★☆☆ 7 months ago
Jay 13
I came in for multiple pipes for an exhaust im building and Jose was alot of help. He knew how to correctly measure everything. What a man!
★★★★★ 5 months ago
Justin Hilderbrandt
Came here for a battery and was very pleased with the cleanliness of the store and even more so how helpful Carlos was in assisting us. 10/10 service, especially 10/10 for Carlos
★★★★★ 5 months ago
Drewski Dude
Jose was very helpful and I’m telling you I never write reviews but he helped us a lot and just had experience and knew what he was talking about 👍
★★★★★ 5 months ago
Ashley Martinez
I needed a new battery and needed help installing it. I received amazing service. I cannot recall the gentleman's name but I really wanted to say thank you and give him public praise
★★★★★ 4 months ago
