About Business
For professional Car Repair care in Vacaville, CA, Vacaville, look no further than O'Reilly Auto Parts. Their team excels at delivering top-tier results for Auto parts store, Auto body parts supplier, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 268 pieces of feedback. They have become an integral part of the Vacaville, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Vacaville, O'Reilly Auto Parts is ready to assist with your next project or repair.
Google Reviews
Sara Javid
★★★★★
8 months ago
A commercial autopart store with many parts avaliable at store. If not in store, usually 24 hour pickup is offered.
Toni Stoltz
★★★★★
7 years ago
Good place to buy auto parts. Prices are among the lowest of local auto parts store and they usually have the part you need. If they are out of needed part they will see if a nearby store has it in stock if you need it now, or they can order it and get it usually within a day or two. I have had good experience with the employees, they do seem to be knowledgeable about parts, so I almost always get the right part. If the part isn't right they gladly exchange for the correct one. I know vehicles can have differences in parts depending on the build or information about the motor isn't exact. Overall it is one of the better parts stores.
Deborah P
★★★★★
5 years ago
I must acknowledge that my 5 star review was well earned! It was the first rain of the season and my wipers were shredded!!! I stopped on to buy new wipers dreading the act if having to install them. The clerk was so nice and helpful!! He offered to install them, and came out to my car and did so, even in the rain. What great service and it was so appreciated because for some reason installation of windshield wipers has always been difficult for me and this angel of a person had them installed in probably less than a minute!! I was very impressed. Thank you O'Reilly Auto Parts!!
Esther Mata
★★★★★
a year ago
They were very professional, friendly & helped with no hesitation . The best customer service I've seen in a long time .
Karl Van Loo
★★★★
☆
2 years ago
They are very helpful people. I presented them with a challenge that had nothing to do with an Automobile. At first they were confused, until I gave them clearly what I needed. They got me exactly what I needed, a 90° heater By-pass hose to install on a Water Heater T&P valve line.
N D
★
☆☆☆☆
2 years ago
Bought lots of “lifetime warranty” tools from this store approximately 10 years ago. Oreilly refuses to cover the warranty as they have changed their brand name. Called corporate, they won’t help me. Store manager of this store won’t help me. Unfortunate. This place needs Doug back as manager. It’s a $30 ratchet.. make a customer happy for a tool that cost this corporation probably less than $3.. nope, instead they lost a customer for life.
Anthony Petelo
★★★★★
3 years ago
I could not write a more glowing review. Halfway through my 100mi trip, I discovered I needed to replace my ignition coil. When I arrived, they quickly found the part I needed. I asked if they could replace it for me, and they politely explained that they could not for liability reasons. However, they did give me expert advice on what things to be careful of should I try it on my own. When I told them I'd like to give it a shot on my own, they even lent me a ratchet. Their calmness and advice helped turn a bad day into a manageable one. I'd especially like to praise Adzel for his professionalism, customer service, and expertise.
Luis Ochoa
★
☆☆☆☆
2 years ago
I went in to the store to get a few parts for my car and sad to say that good customer service at this store is non-existing. The “parts specialist” looked annoyed because I needed to exchange a part and tossed the part like he was doing a mic drop. Additionally, hearing the conversations from the manager on shift today was unacceptable, making demeaning comments about customers was sad to here and this was one of my favorite stores. Finally, a customer that didn’t speak great English was talked about his abilities to utilize the OBD-II scanner. Instead of asking if he knew, a parts “specialist” and the manager passed judgement based on his appearance and language capability.
Brittney Char
★
☆☆☆☆
a year ago
GM completely rude and incompetent. Has a complete lack of knowledge when it comes to basic sales, customer service & retaining customers. He definitely has zero respect for the military as well. Would not even waste my time with this place.
Ron Erickson
★★★★★
4 years ago
Thought my battery was going bad, didn't seem to hold a charge anymore. They tested it and I was right. Bought a new one,they showed me a few options and they installed it for me ..at no additional charge. All toll it was 20 minutes in and out.
Kim
★★★★★
a year ago
O'Reilly had what we needed at a fraction of the cost at the dealer. Always check here first! The sales person was very helpful, as well.
Corey Griffin
★★★★★
2 years ago
Went in to get 2 brake lights since both of mine went out. Asked Sydney if it was easy to put them in. Without me asking, he just came out to install them for me. Great service and friendly. Thanks again and I will be back. Best!
Josh Faison
★
☆☆☆☆
a year ago
Bullshit. Ordered an item and said would be shipped to store at 11:30 a m the next day. And I would get an email when Item is ready.12:00 comes And I call just to verify if it is there or not. Because I have had problems in the past that they don't call or email me when it is there and I am waiting all damn day. Phone rings and rings. no answer multiple times. The couple times I do get through.I'm put on hold for almost half an hour plus. Then when I Finally talk to someone hours later.I'm told product was in stock and I would get an email shortly. Soon as I hung up the phone I got the email. So you're telling me the item Was there in stock The whole time and I could have picked it up early in the morning and got my job done when I needed.To yet put me another day behind. Never had a problem with the store on alamo. I'm sure the guys at depot are just busy. But jeez when it's multiple issues. Like come on now,do better.
Ziggy Fafard
★★★★★
11 months ago
We walked in at 7pm Friday night and got the best help from Adzel. He found us all the parts we needed for our car and let us borrow tools to fix it ourselves. Great experience. I highly recommend this oreillys
Donald Ward
★★★★★
a year ago
These guys were great. I took a battery in for a test and they quickly diagnosed a bad battery. I needed four of them and they only had three, so they ordered it and within 2 hours it was there. Jake was awesome to work with. Highly recommended this store.
Wilda Pugh
★★★★★
2 months ago
Good experience. The folks here are very knowlegable and extremely helpful.
Wez So_N_So
★★★★★
6 years ago
This is a great place to get all of your automotive related parts, tools 🧰 or anything else you might need to fix or maintain it. Always great friendly and fast service 👍👍
Jeremiah Youngberg
★★★★★
5 months ago
Excellent staff that are very knowledgeable. Andrew is a great help and was a breath of fresh air and definitely helped give the best experience I’ve had in an auto part store as of recent.
Patricia Powers
★★★★★
a month ago
Joshua was so helpful today - he installed our new headlight on our Honda Sport. Thank you so much!
Anthony Pankey
★★★★★
4 months ago
I always have a great experience at this location and with O’Reilly’s in general. But I wanted to give my appreciation to Andrew for helping me with my battery. I didn’t bring any tools with me to remove my battery and he found the tools and helped me remove and replace the battery all with a smile on his face. Great customer service. Would highly recommend this location.
