About Business
O'Sung Auto Body & Paint brings expert Car Repair solutions to the local community in Honolulu, HI, Honolulu. From Auto body shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Honolulu, HI appreciate their attention to detail, leading to a consistent 3.9/5 rating from 111 reviewers. By focusing on the specific requirements of the Honolulu, HI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Honolulu, HI and beyond.
Google Reviews
Vik Johanson
★★★★★
a month ago
Our road side assistant, David, came to our rescue not only 2 hours earlier than expected, but exceeded our expectations with his service. He opened my car door less than five minutes and was super friendly despite being already off shift. Overall, great service would wish for him to be any one else’s road side assistant.
Kris R.
★
☆☆☆☆
a month ago
They have been terrible every time but this takes it. I made a 12 pm appointment through AAA. at 1125 they call me amd tell me its 1.5-2 hours. I say, no, I have an appointment. They say no I dont. I call AAA and they say im still in the cue, if I find someone else, call back. I can't find anyone else. I wait 2.5 hours. No show. I call back amd they tell me im out of the cue. She won't tell me her name. The absolute worst people.
Fernando R
★★★★★
6 months ago
I brought my Tesla in for some work, and I’m really glad I chose this place. They're Tesla-certified, which gave me peace of mind right away. The staff was professional, knowledgeable, and clearly experienced with EVs. Everything was handled smoothly, and the quality of the work was excellent. Highly recommend for any Tesla owners looking for certified service!
Taner and Yulia Mishler
★
☆☆☆☆
2 months ago
How can you trust an auto person who doesn't even know how to drive. Learn the basic rules of the road and stay out of the passing lane unless you are currently passing. Learn the basics of driving before you get behind the wheel of a 1.5 ton death machine.
Luciana Domenica MEZA ARENAS
★★★★★
7 months ago
Had my car towed in for a transmission issue. The shop was clearly busy, which I take as a good sign, but it did take an extra day to get everything done. That said, once they got to it, the work was solid — no more slipping gears, and the car drives smoothly again. The staff explained the cost breakdown and offered options for both OEM and aftermarket parts, which I appreciated. A little more communication during the delay would’ve been helpful, but the quality of the repair was excellent.
Juan Carlos Vega
★★★★★
7 months ago
The shop is clean, modern, and equipped with the proper tools and technology to handle high-voltage systems safely. They even kept me updated with progress photos and texts throughout the repair. Turnaround time was faster than expected, and the final cost was very reasonable for the quality of work. My Model 3 drives like new again.
Maria Molano
★
☆☆☆☆
3 years ago
HORRIBLE SERVICE- especially the owner of the establishment. Been to multiple places on the island but I have never had an experience as I had here today, shouldn’t even say experience as the interaction didn’t last more than 1 min. Drove to O’Sung to inquire about the possibility of getting a car safety the OWNER - YUN- was incredibly rude, completely dismissed us, and said “ we are the way to the bush for that” as he brushed us off with his hand. I understand being busy but the lack of customer service and his overall attitude are not the way to run a business
Michael Conway
★
☆☆☆☆
6 months ago
Forget this place. They are only interested in large dollar service repairs. The rude estimator (Yun) blew me off saying he couldn’t repair my severely paint scratched vehicle. This after I highly recommended them for a previous experience and sent a lot of business their way. Should fire this jerk.
Joan Loke
★★★★★
5 years ago
O'Sung made my wrecked car look like new. Very professional job. What would take 3 weeks to accomplish they did in 1 week. I got updated on the work but text.
Arnold Balcita
★★★★★
Edited 6 years ago
You can tell from the get go that these guys are good at their job. My Kia Soul was a junk compared to all the higher end cars that they we're already working on. Took a few days to fix my rear bumper but it came back solid.
paul brady
★★★★★
a year ago
I had a great experience with these guys. I got towed here, had a few issues. (The gentleman who towed me was awesome, too, he works here as well.) They somehow, some way got it done in a day. I didn't expect that and was willing to be without the car for a day or 3. But wow, great service, great communication throughout the process. I'll be going back, if need be.
Keilyn Fabiola Rodriguez Estrella
★★★★★
7 months ago
They diagnosed the issue quickly and communicated everything clearly—no upselling, no pressure, just honest recommendations. The technicians are EV-certified and truly understand the unique systems in Tesla vehicles, which gave me peace of mind.
Jimena González Rodríguez
★★★★★
7 months ago
I’ve owned my Tesla for over 4 years and have always dreaded the repair process—until I found O'sung. These guys are not your average mechanics—they specialize in EVs and understand the complexities of Tesla systems, from battery management to autopilot calibration.
Darlene Tamura
★★★★★
8 months ago
My car wouldn’t start and I thought it was the battery but turned out it was my starter. The technician with AAA was super nice and arranged to have my car towed to O’SONG and repaired. Their service was top notch and done in record time. So glad I found them. Thank you
Chingiz Garmaev
★
☆☆☆☆
a year ago
With such a pompous face you should not work in a trashy body shop, but at least rule the world. Be more polite with delivery people, we are also people and potential clients.
Gary Lee
★★★★★
a year ago
I've had multiple vehicles repaired at O'Sung and I'm always amazed by the results. They do amazing body work with perfect color matching - especially for pearl white which is known to be difficult to match. O'Sung is also one of the Tesla certified repair shops that are on island. Yun and Chen are super nice, and they will provide you with updates along the way.
Lindsay Erol
★★★★★
2 years ago
I really appreciated the prompt service I received from O'Sung's when my car battery died. The service member who met me was able to give me a thorough assessment of my battery and many tidbits of helpful advice. It felt less like a business transaction and more like a family member willing to help as best he could. I would certainly call them again if similar issues arose!
dido mila
★
☆☆☆☆
8 months ago
The bold guy doesn’t need to contact people. He is the worst person ever. He yelled at me, Swear at me, shut my door on my vehicle when I’m inside almost hitting me and almost shut my window. Don’t go there even if you have triple AAA and it’s free. I heard from a few other people that I walk with that this guy need to be in jail!!!
deidre Takato
★★★★★
10 months ago
Excellent service. Honestly, O'Sung has provided the best auto repair service. As a Senior woman Veteran they went above and beyond to accommodate my needs and with rapid, clear and caring communication. Mahalo O'Sung
Mary Ann Ostman
★★★★★
2 years ago
Yun at O'Sung Auto Body and Paint did an excellent job repairing the rear end damage to my Tesla. He kept me informed with respect to the progress and his crew were detailed and conscientious in bringing my car beyond "new" condition. My car was purchased new 3 months before the tragic accident and now I feel it is actually better then it was then the first day that I picked it up. I strongly recommend O'Sung Auto Body and Paint. Hopefully I will never be in another accident but if I am I will look to the services of O'Sung Auto Body and Paint.....no one on the island is better !
