Reviews
A
Took my car there because the front bumper needed replaced. Had driven the car for over a month since the accident. No other problems existed at the time. When I got it back the battery no longer works. It won’t stay charged for longer than 30 minutes when shut off. Thanks Olathe Ford Lincoln Body Shop!
Edit: I have since had to replace the battery that strangely was fine until I got the car back and now have a warning for “tire pressure sensor fault”.
Do Not take your car to Olathe Ford Lincoln Body Shop unless you want to leave with more problems than when you dropped it off.
★☆☆☆☆ a week ago
Scott McNish
First of all I would like to say that Aaron the person who I dealt with the majority of the time was completely amazing. However, the receptionist Penney is probably the rudest person I have ever had to deal with in my life. Whenever I have had to come in or deal with her on the phone it has been completely unpleasant. I had correspondence with her regarding payment options on my repair and she was completely rude. Also, as she said and I quote “ We are not a bank but a repair shop.” I can promise you that once this repair is completed I will NEVER be returning to Olathe Ford Body Shop and I will go out of my way to tell people to stay away. I would also recommend to the person that is Penney’s direct supervisor is to fire her immediately because customers nor Olathe Ford employees shouldn’t have to deal with an employee who is that incredibly toxic
★☆☆☆☆ 2 months ago
Victor Brunetti
★★★★★ 4 months ago
Lacy H
I had the best experience with this bodyshop! Aaron Freed was very friendly, very responsive, and very helpful. He handled all of my concerns in the most professional way. I highly recommend this great service to anyone!
★★★★★ 4 months ago
Corey Jones
You should run away form this place as fast as you can. 6 weeks without a vehicle for hail damage repair. Truck sat for two weeks without any work being done because they told me I didn’t need another estimate only to then tell me the initial estimate was wrong. Sounds like I did need the second estimate I made an appointment for but you said wasn’t needed. No loaner cars available either so unless you can go without your vehicle for weeks on end don’t use them. Also they won’t pickup the phone and call you for any delays. Aaron has no customer service ability and 2 seconds of talking to him you can see he isn’t interested in helping you.
★☆☆☆☆ 7 months ago
Morgan Claiborne
My 2022 Subaru had paint job issues on the hood and I took my car here to have the paint job repaired. The customer service and communication was phenomenal. Aaron worked with me and he was amazing! He got me in last minute in a pinch and not only was it a very quick turn around, but he actually finished earlier than expected and my car looked brand new. I cannot recommend this place enough! Great customer service, communication, quick turn around, and amazing quality work.
★★★★★ 8 months ago
robin smith
★★★☆☆ a year ago
L. Akopyan
Totally fumbled insurance claim which included body work, as well as missed some repairs. Management is terrible.
★☆☆☆☆ a year ago
Beckie Sams
Kind & Knowledgeable
★★★★☆ a year ago
John Riedel
Gonna get our finder repainted
★★★★★ a year ago
Ljupka Schwantes
Courteous staff who kept me Informed at all times about the progress of the repair of my vehicle. Highly recommend for Ford repairs especially.
★★★★★ a year ago
Nicole St. James
The staff here are incredibly knowledgeable and friendly and get the job done. I highly recommend
★★★★★ 2 years ago
Riley Spencer
The service I received at Olathe Ford Collision was outstanding. My truck went in for damage from a front end collision. Communication was great and all my calls were returned in a reasonable manner. The timeline for having my truck repaired was weeks to months ahead of most other area collision repair facilities even after finding more damage than originally expected. The work was done professionally and returned my truck to factory condition.
★★★★★ 2 years ago
A W
Great needed a tow truck and David sent one out right away
★★★★☆ 2 years ago
Mike Garner
★★★★☆ 2 years ago
Carlos Rodriguez
★★★☆☆ 2 years ago