Olsi Auto Sales & Service

Jennifer K

★★★★★

Edited 10 years ago

I've been doing business with Olsi Auto sales and I have to say, these guys are fantastic. They are honest, trustworthy and stand behind every thing they repair or sell. I'd recommend Olsi Auto sales to everyone...

Milan Shah

★☆☆☆☆

6 years ago

Today afternoon, I went there with a notebook & pen in my hand (to note down the details of some cars and finalize later) and I asked about the used cars. But the guy at the reception, probably the owner, without even asking me anything just said "we don't have time for people like you." This is how you treat your customer?

Stephen Jacobson

★★★★★

9 years ago

Olsi's Auto has consistently provided reliable and affordable auto services. I have been a customer of Olsi's for over 10 years and trust him completely when it comes to the repair of my vehicles. I have recommended him to family and friends. My mother-in-law recently purchased an Audi Q7 from Olsi at a fantastic price and she couldn't be happier. There is no better place to go for pre-owned luxury vehicles in Massachusetts.

Angelo Kristo

★★★★★

11 years ago

Olsi has had a tremendous impact on my car buying experience. They've been extremely helpful and are very professional. When its time for me to buy a new car or fix my current car, I'm going to do it at Olsi Auto Sale and Services

L. Bailey

★★★★★

7 years ago

These guys are experts. Never had a job not done properly. Been going here for my brakes and rotor jobs for 9 years. Very affordable. Half the price at dealerships. Highly recommend.

Elvis Stoja

★★★★★

Edited 9 years ago

great staff / great service ... If its your first time buying or have already purchased buy a car from Olsi's then I highly recommend this place. Iv'e bought 3 cars from this dealership and iv'e never had a problem and if i did they worked on it right away and fixed the problem . My family & friends also use Olsi for everything. I love this place and I will continue to give my business to Olsi Auto Sales & service ..!!!

Chynna Marrero

★★★★★

8 years ago

Helpful, Honest, and Reliable. If you need a car, go to Olsi. Truly one of the most pleasant experiences I've had in a long time. The guys here will work with any budget to get you approved and into a car you will love. They are very geniune, I recommend Olsi's to everyone!!!

ogor Henry

★☆☆☆☆

5 years ago

This place is a fraud. I took my car for repairs, I was charged $650 to fix the front arm control, fix the o2 censor, and they promised to fix the oil that slightly drops from beneath my car. But guess what, those problems still persist. When I went back to them for the o2 censor issue, they said what the engine light read was not o2 censor related even when another mechanic had told me it was o2 censor. I really wanted to involve authorities, but my friends advised I let it go.

Nana Agorbia

★★★★★

6 years ago

I had a very good experience here. The staff was nice, Olando, sherley were very helpful with getting the car ready. Olsi gave me a great deal and went out of his way to get the car here for me. Thank you!!!! I highly recommend this dealership.

Adonay Resom

★☆☆☆☆

4 years ago

WORST PLACE TO GET YOUR CAR FIXED. After basically begging them to work on it for months, they finished and gave me my car back. The car run WORSE than when I gave them (making a lot of noise) AND there were PIECES MISSING!!! They promised to order, call me back and install the missing parts. But not only did they not call back they never answered my calls (And I called so man times). I didn't end up going back to their office. I'd never want to meet these people ever again. ALSO they promised to get my car fixed within weeks but they kept my car for MONTHS!! Not only that but they kept avoiding my phone calls. I had to call using other friends phones to get in contact with them. They kept saying next week. When next week came there was no progress on the car.

Monique A

★★★★★

6 years ago

Not once but twice they helped me with bad codes. They are the best! Both of my cars are older 14 & 20 years old. A beetle and Lexus hybrid, they handle foreign and domestic... Def recommend!

Alexa Brandenberg

★★★☆☆

Edited 4 years ago

Sadly, I have to amend my glowing review from last year. The customer service is wonderful but ever since my new clutch was installed I had problems and I had to get a new one a month ago. That’s not cheap.It looks like they didn’t use a new part or they didn’t replace the whole thing or something. Go somewhere else for clutch replacement. Olsi Auto made a good story out of what could have been a nightmare. I drove to Worcester from NY to pick up my daughter, and as soon as I pulled off the highway, my car started smoking and screeching and it stalled. My daughter called Olsi and within minutes they called me. They arranged for a tow truck, and sent someone down to make sure I was ok and not too stressed. When the tow truck couldn't give me a lift to the mechanic, they did. And then they repaired my clutch. They did a good job with the clutch, but the service they provided went above and beyond. Thank you, Olsi Auto, for making a bad situation bearable!!

Wardell Washington

★★★★★

6 years ago

I gotta give it to them!!! Very understanding when their might be an issue!! You tell them and it gets taking care of no problem. Mechanics are very good and quick. Orlando is the man , customer service skills impeccable, I couldn't ask for anything more when it comes to quality used cars & the service. I would definitely recommend Olsi's.

jeff scott

★★★★★

9 months ago

I'm glad I brought the car here for repairs after an accident. The owner ensured the repair was performed meticulously and had the car returned to service twice for fixing minor missed details.

Reynaldo Mercado

★☆☆☆☆

4 months ago

To who my concern olsi is any way that you can't stop berning oil in the garage the problem is that the smell of the oil when is burning spell around the apartment because is very close and my son has breathing problems he's been in the hospital because that. Is you don't take and action I going to do it

frank zola

★☆☆☆☆

Edited a year ago

I have known olsi my entire life he has always done right by me this past experience was absolutely terrible. I have never expected a man who is like family to me to treat me how he had treated me screaming in my face he didn't make any money on my vehicle refusing to do repairs. My trust is broken and my respect is lost im 100% lost for words on this situation. I'm paying 20k for a truck that's not worth 4k 2012 chevy tahoe Rocker panels are rotted out. Air conditioned doesn't work. Full front end needs complete reconstruction. Engine control module needs to be replaced. The vehicle is so unsafe I can't even have my kids in the vehicle never in my wildest dreams did I ever think olsi would do this to me. When you do business with olsi do so with caution.

Jeremy Velasco

★☆☆☆☆

6 months ago

I learned a lot about buying used cars dealing with Olsi. Number 1 rule, make sure you see the title before handing over any money. Matter of fact, don't give them a dime until your perspective vehicle is in purchase condition. I made the mistake of handing them a "deposit", which in turn meant no more work would be applied to my purchase process. Repairs which they had promised to be made before I was handed keys were never completed. I will now have to pursue getting the title on my own from the state and such. You're better off making a private sale purchase!! Reselling salvaged titles for a premium...