About Business
Olympic Transmissions & Auto Care is a leading Car Repair specialist serving the Olympia, WA, Olympia area. They provide a wide variety of solutions, including Auto repair shop, Auto tune up service, Brake shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 91 verified reviews, their reputation precedes them. As a locally-owned business in Olympia, WA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Olympia, WA.
Google Reviews
Barry Smith
★★★★★
2 months ago
Saved me from HUGE and unnecessary repair bill (at another shop). I had my van tuned up at a "reputable" (according to yelp) shop and they were unable to complete the job due to a "frozen" #1 spark plug, where I was told that the cylinder head would need to be removed, the repair effected, and replaced, coming to around $1200. While I considered what to do (I don't use the van a lot) I purchased a rebuilt head, thinking that I could at least save on the head repair charge but, when I contacted the shop to inform them of what I'd done and to schedule an appointment, I was told that the charge would now be about $1450(!!!!!!!) which sounded to me like some serious bullfruit. So several days later, I stopped at Olympia Transmissions and explained my situation and was told that they were pretty sure that they could remove and replace the spark plug for a whole lot less..... more precisely about $1100-1200 less!!!! And the wonderful folks at Olympia were AND ARE good at their word, did the job perfectly, and my van now runs like new. I also saved so much money that I had them do a few electrical modifications and accessory installations which, when combined all together, STILL cost UNDER HALF what the original shop tried to charge me. Olympic Transmissions and Auto Care is clearly a family-run operation, and they seem to treat all their customers like treasured family members. They even give packs of tasty shortbread fudge cookies with your receipt. I would honestly trust these folks with my LIFE. They run the business OLD SCHOOL and stand by their word, which these days is as rare as seeing a unicorn. God Bless the wonderful folks at OTAC. I'm recommending them to my friends, family, and neighbors, and that recommentation is truly well deserved.
Piper
★★★★★
2 months ago
I went here because I prefer to support local buisness and I'm very glad I did. The folks here were so kind and friendly when I really needed a friendly face and advice on a repair for my mom's car. They did thurough research to help me find the best option for me price wise. Thanks for your help!
Mary Mays
★★★★★
a month ago
This place is amazing! They are fair, honest, and truly care about you and your vehicle. The owners are true gems… and you get cookies when you get an oil change haha!
Ted Bryan
★★★★★
2 months ago
Carlos and Oly Transmission replaced a faulty fuel pump, sensor and filter for us. Fast, reasonable and always a pleasure to do business with!! I recommend Olympic Transmission with the highest marks!
James Jackson
★★★★★
a year ago
I have had the great fortune to come across the owner of Olympic Transmission in 2012. Having just purchased a 2005/6 Oldsmobile Lacrosse I sought an auto mechanic who I could trust to help me take care of my older used vehicle. Carlos’s passion to do just that was unveiled at the Lacey Chamber network meeting I facilitated that year. His wife Terisa and children are a team. Olympic Transmission continues to be my primary go to for consistent quality care and maintenance of my old car. Carlos and crew has grown my confidence in our partnership over these many years. And at age 71 I must add to this thought … my peace of mind and the pleasure in the ownership of my Buick.
Leopoldo Rabatte
★★★★★
8 months ago
I wish I could give them 10 Stars! I have been coming here for almost 3 years. Due to my military service, I have dealt with mechanics in different cities and countries. This mechanic shop is exceptional! They are fast and efficient. The location is clean and free of any debris or random spills around their work area. I am not mechanically inclined, and they always break down the problem and solution to the point that it is easy for me to understand. Jonathan at the front desk is beyond helpful. Sometimes, they even call you after getting service done here to make sure you are satisfied with the service done in your vehicle. They never pressure you to leave a positive review in Google.
Balazo Hernandez
★
☆☆☆☆
2 months ago
Carlos sold me a RAM 2014 ,2 years ago the first month the Transmission broke down and I told him to help me fix it but he said he didn't know about Transmissions, Still in the workshop, It took me a lot of work to buy that van in cash and it's not fair that these things happen to other people.
matt bry
★★★★★
a year ago
Great service and repair. They went above and beyond expectations with servicing my vehicle. And they made sure I was well taken care of and even offered rides to pick up my truck. Jonathan and Carlos were very friendly , knowledgeable, and helpful. Would highly recommend them to anyone in need of vehicle service or repairs. Thanks
Chantel Oh
★★★★
☆
a year ago
Very nice people and I trust they did a good job on my car. Transparency was both good and bad. The $150 inspection fee would be nice to know when making an appointment lol. I appreciated that nothing was serviced without my consent. Of course, at the end of the day, knowing ahead of time that I’d have to spend a whole paycheck in one day doesn’t make it hurt any less. Just over $1500 quoted for the inspection, front brake pad + rotor + caliper replacement, and a brake fluid wash. I had a coupon (also had to remind them a couple of times to apply that) so total spend was $1463.15 . Ouch 😭. The cookies helped a bit. (But for anyone wondering, I got a quote from Ford as well- for the same services it’d be closer to $1200, so maybe save a few hundred bucks there 💀)
Sallee Turner
★★★★★
4 months ago
This is my go to company for repairs and oil changes. They are quick efficient and fair and make me feel like family!
Jules
★
☆☆☆☆
Edited a year ago
I would leave zero stars if I could. We called and was quoted $150 for a diagnosis (pretty standard). My 19 year old takes her car in and when her grandpa takes her to pick it up, she is charged $600! They took advantage of a teenage girl and her elderly grandpa. No one in my family would have authorized a $600 diagnosis, nor would they have had the authority to do so. My daughter received a call and was told it would cost $600 to change a part that needed to be replaced but it wouldn't get the vehicle running. I called to confirm that no repairs whatsoever were completed and that she was NOT going to be charged $600 and that she would only be charged the $150 diagnosis fee. She was charged $600 anyways. The vehicle is no longer running and since every penny of my daughter's savings was taken, she cannot afford to have it moved. I have owned many vehicles in my lifetime and have NEVER had to pay more than $200 for a full complete diagnosis! She was 100% taken advantage of.
Tyrone Horrace
★★★★★
a year ago
What an awesome shop. My transmission went out and by chance they were the nearest shop to where I was stranded. When the diagnostic came back as needing a new transmission; they helped me through the process of deciding whether to sell or keep the van. They helped me out immensely and I am very thankful for their advice. In the end I decided to sell the van, and they helped me with that process as well. I am very grateful for their assistance and advice.
Cheryl Marks
★★★★★
a year ago
The integrity of this auto business is outstanding. If you need to trust someone with your auto needs, this is the place to go. The people that own and run this business are also very nice and friendly.
Thomas Stedman
★★★★★
4 years ago
This place was great! I had my transmission fluid/filter changed and an aux transmission cooler installed on an 02 Isuzu Trooper. Despite the fact that they were pretty booked up they got me in and did all the work for a reasonable price. I've been checking my trans to see if there are any leaks or issues and there is not. They did a great job and they're super friendly. I'll definitely be going back! In fact I need my wheel bearings done so I'll probably be giving them a call here soon. I highly recommend them!
Ricardo Jimenez
★★★★★
7 years ago
Very prompt and accurate, my vehicle is in prime condition thanks to Olympic Trans. Highly recommended and I will return if needed. Good work to all involved.
Judy Bergeron
★★★★★
2 years ago
The overall inspection of my newly purchased car was done quickly and efficiently. Staff members were friendly and helpful with my short notice need for an appointment and estimate. Credentials of staff are impressive.
Tim Curtis
★★★★★
3 years ago
Great family owned business that treats their customers like their own. went in for a transmission repair and a couple of other things on Chevy Colorado a few months back and they did a great job. when I had concerns about the work they had did they assured me about their warranty. Haven’t had any issues. The best shop I have ever been to
C Martineau
★★★★★
2 years ago
If you have mechanical issues and you’re looking for a kind, courteous, patient and above all, honest work and people, this is the place. I found myself needing urgent mechanical work and they went above my expectations. Understanding my situation and needs. Being from Canada and having issues while traveling can be a scary experience, they help ease my anxiety and got me on my way in a very timely manner. Highly recommend!!!!
Ivagene Forrey
★★★★★
4 years ago
Absolutely amazing service!! Not only did they have reasonable prices and take care of my car within a good amount of time, they didn’t try to over charge me or convince me I needed things I didn’t (as some places do). They also did a full inspection to see if there were any issues that may come up soon. They also were the NICEST people!! I don’t think I’ve ever had customer service this amazing before! Will definitely be telling everyone about this amazing family business, as well as coming back with all future care needs.
Obadiah Pittman
★★★★★
5 years ago
I have been a customer of Olympia Transmission and Auto Care several times now and will continue to use their services in the future. As a person to whom customer service is paramount, I know of no better establishment. With their extremely welcoming, friendly, and respectful presence and interactions, I have always left this business feeling respected, understood, listened to, and with the utmost confidence in the value and quality of the services I received. This is an honest family business and they demonstrate this with each visit. Also, I have yet to leave without receiving a package of cookies from Amanda at the front desk, a very nice touch.
