About Business
Pacific Northwest Truck & Off-Road is a highly-reputable Car Repair service provider based in Bend, OR. Pacific Northwest Truck & Off-Road covers all facets of the Car Repair industry, with a focus on Truck repair shop, Auto parts market, Diesel engine repair service. With over 105 reviews and an average rating of 4.9/5, Pacific Northwest Truck & Off-Road is a trusted name in the industry. Their presence in Bend, OR ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Anthony O'donnell
★★★★★
5 months ago
Our 2002 LB7 Duramax had bad injectors and was making a nasty injector knock noise. After several other shops failed to diagnose the issue correctly, Pacific NW quickly identified the real problem — and most importantly, got it right. While performing the service, they also took care of several other issues they noticed along the way. We truly felt like they treated our truck as if it were their own. Highly recommend Pacific NW for anyone looking for honest and skilled diesel work!
Rimrock Transport LLC
★★★★★
2 months ago
My fuel pump failed. After they replaced it they discovered that it wasn’t working properly. They discovered an electrical issue that had caused the old pump to fail. They went the extra mile to diagnose the problem so it won’t happen again.
Colleen Harrington
★★★★★
3 months ago
If you want a shop who actually diagnoses the issue instead of firing the parts cannon this is the place to go! They fixed my high pressure oil leak issue on my 6.0 quickly and at a very good price. Chad and his team are smart and have great customer service as well!
Roger Smith
★★★★★
4 months ago
Very pleased with both the service representative, Lance and the owner, Chad! They were able to check out our problem with 2015 GMC 2500 Denali very quickly and correct the issues! Definitely will use them whenever other issues may arrive! Thanks gentlemen! Roger & Patty
Mat Bilodeau
★★★★★
6 months ago
Best truck shop in Bend. The team here are so fantastic, I wouldn’t go anywhere else. I had a suspension issue and they gave me free loaner shocks until mine arrived. Nice touch! The owner, Chad works on your truck himself, and Lance at the front is awesome. Thanks, guys!
Cole Rupert
★★★★★
5 months ago
I have known Chad for a long time, he has always been extremely pleasant to work with and extremely knowledgeable! Everything is always done very meticulously and quick. Had my turbo go out in my 4th gen and he got it in on a Saturday and back to me by Thursday the following week. Highly recommend these guys!
Marc Gardner
★★★★★
5 months ago
I went in to have my AC system refilled and tested. Turned out that my compressor and a line were bad. Lance communicated promptly and the repairs were faster than quoted or expected. My family has been taking our diesels to PNW Truck for several years and have always had good & fair service.
Dean Brown
★★★★★
4 months ago
They did a great job installing upgrades to my 2015 Ram 2500 Ltd and let me know what else I should do to restore my truck to better than original specs. It rides perfectly now and the experience was 5 stars! Great to know somebody else actually still works….
MICHAEL BARBER
★★★★★
a year ago
Tony was great. He walked me through the repair and wasted no time getting me back on the road. My truck has never ran this well before. Thank you team Pacific Northwest truck and off road for doing such a great job. If you’re looking for a place that will do the best job don’t look any further. This is where you look for excellent service.
David Mackenzie
★★★★★
a month ago
What a great addition to Central Oregon. We needed a good shop for diesel owners. Great bunch of folks. Shop dogs aren’t bad either.
Jeff Engelke
★★★★★
a year ago
My truck broke down in Mt. Bachelor parking lot in a storm, with my daughter, after driving up from Reno. Someone recommended this shop to me, I called and spoke to Chad and I explained my problem. I got a drop off tow after hours with Consolidated. Chad was booked up but was so kind to do a quick rundown alongside his normal jobs. Found the issue and got me rolling home the next day. He didn't have to take my rig in. My daughter and I are so greatful for his help....we were stranded in Bend with stress and unknowns through the roof. Made it home with no further issues. Thank you Chad!!! Highly recommend!
Dylan Makowichuk
★★★★★
5 months ago
Awesome people, the most diesel knowledge in bend hands down. They are always down to give you there 2 cents which I greatly value as most shops “don’t wanna be liable” and that’s just simply not helpful
Jeff Klum
★★★★★
4 months ago
Chad has been doing outstanding work for years,highly respected, well liked. Friendly, always quick repairs. Many of us highly recommend Chad. Thanx again Chad.
b l
★★★★★
3 months ago
I’ve used these guys for a long time and recommended them to friends. I’ve never had a bad experience. They know their diesel pickups and they shoot straight with you.
John Teters
★★★★★
a month ago
When my work truck went down with a DEF system shutdown, they had me in and out super fast. Great customer service!
Matt
★★★★★
5 months ago
Quick time to diagnose, quick to get me up and running again. I'm new to the area and after checking around I'm happy to have found my new diesel shop.
Timothy Heckler
★★★★★
a year ago
I had a wheel bearing go out on my Ram, I replaced it myself, but the ABS computer was throwing fits and quit working right. I needed to get back on the road in a hurry, I had to pay a higher rate for emergency service, but it was well worth it. He was able to get me up and running within the hour. very knowledgeable good customer service and the dogs are very sweet lol
chris yoder
★★★★★
a year ago
Chad got me in on very short notice, he was very accommodating. Chad installed what he said he would and was done when he said he would. What more could you ask for? Highly recommend if you are looking at getting suspension or 4x4 work done in the bend area. He installed a Thuren lift kit on my truck, it rides fantastic. If I end up needing another turbo, I’ll gladly drive back from Boise to get it done here.
Greg Yount
★★★★★
Edited 3 months ago
Great shop and Chad does great work. Has a sensor in the emission system go bad and start throwing check engine lights. He was able to get it right in and taken care of.
chad dyess
★★★★★
2 years ago
the Best diesel shop in town. Chad, Tony, and little itty-bitty josh run a great shop. Great customer service never oversell you only work on what you need The only place I'll let touch my 2012 Cummins thanks again for taking care of my truck
