Park Cities Auto Care

Harry King

★★★★★

a month ago

I needed a new battery and got one at 2pm on a Saturday. They close at 3PM. I called and asked if they could do it and they told me to come in. Was slotted in before close and was treated with courtesy and respect. Was out the door before close. I will be coming back.

Kevin Pauza

★★★★★

2 weeks ago

Everyone knows alot about vehicles and works expeditiously. Location is best too.

Joe Bob

★★★★★

3 months ago

I'm late to the game on learning about PCAC but happy to have discovered it. I had my rotors and brakes replaced for a fair price and in less than 90 minutes. Ownership is honest, which any consumer can appreciate.

JD Gremm

★★★★★

2 months ago

Mo and the entire team at Park Cities’ Auto are fantastic! They are personable, professional, efficient, and most importantly, they do NOT try to “upsell” you repairs you don’t need! Whenever I need assistance with my vehicle, Park Cities Auto will be my first and only stop!

David Worley

★★★★★

4 months ago

I’ve been using Park Cities to service my Range Rover for a year now and they make the entire experience easy. The manager, James, is great at communicating the status of your repair/maintenance and I believe they offer a great value compared to other providers. I highly recommend Park Cities for your auto repair needs.

Gina Porumb

★★★★★

a month ago

I only had to have the state inspection done, so I don't have any details on their repair service. I was in and out in no time, and the man who did my service was very polite and courteous. I would definitely trust them if I ever need any repair done.

Michael Besselman

★★★★★

5 months ago

I had such a great experience with Park Cities Auto Care! They were able to take my car in on very short notice and had it repaired quickly. The pricing was very reasonable, and everyone I interacted with was friendly and helpful. I really appreciate the fast turnaround and honest service—highly recommend!

Hugh Watts

★★★★★

5 months ago

Best experience I’ve had getting my car repaired in Dallas. 10/10. The team was communicative and did not price gouge me. They were incredibly efficient as well. Will definitely come back whenever I have car issues.

Ashley N

★★★★★

2 months ago

Can’t say enough good things about this place. Late on a Friday after a parking garage mishap I needed my side view mirror repaired and after calling around this shop was the most promising. I drove right over as they were closing. While the formal repair would require ordering some parts they were amazingly helpful and secured the mirror in a temporary manner such that my car was safe to drive in the interim. After ordering the mirror online as soon as it arrived I called to make an appointment to get it repaired and they accommodated me last minute. We ran into an unexpected wiring issue with the part I had ordered and they were transparent with the pricing and options. Very fair, professional, and efficient. Would absolutely return again if I needed any future repairs.

Ms. Mia

★★★★★

Edited 4 months ago

This was my very first visit and I’ve never had such a pleasant experience. I pulled up and was noticed by an employee immediately. Then I was carefully instructed what to do next. I was even offered refreshments🙌🏾 After my visit I received a detailed breakdown of issues that were found by the mechanic. All I went in for was an oil change. However I like to stay informed about what’s going on with my car so I was pleased to received the information. Customer service was the best I ever received at any shop. Also, they put a sticker in your window to keep you reminded of your next oil change. That’s super helpful and a smooth way to create regular customers.

Kaylee Truszkowski

★★★★★

4 months ago

Had a great experience at Park Cities Auto Care! In the past I’ve been picky about where I take my car and I’m glad I took it here! They were super knowledgeable and got my car done quick and communication was great the whole time. They also ran other diagnostics on my car and let me know other issues that need to he worked on in the future and laid it all out in an easy to use website. Super kind crew they’ve got there. Definitely would come back here when I need my car worked on again in the future.

Paul Jablonski

★★★★★

a month ago

I found Park Cities after having an awful experience at another auto care establishment. The team was professional, kind, prompt and detailed in their work and follow up diagnostics. They are my regular go to for my auto care needs moving forward! The manager is very hands on with the team while also managing the needs of the customers. A rare find today.

Nikky Lee

★★★★★

Edited a month ago

This is my third time coming here and I can't say enough how friggin much I LOVE these guys/this place. They always suggest what's needed and have the most polite and thorough service I've seen in a while and I think everyone should know it. Definitely the only place I'll be coming to.

kylie

★★★★★

4 months ago

James & his team are great. I have gotten my car serviced here several times (oil change/electric inspection/bulb replacements) now & my fiancée had his battery replaced here as well. They are very dependable and trustworthy. Anytime there is a concern, they will explain it to you in detail with photos and/or videos. I really appreciate how they have an online appointment system & if needed you can drop your car off at night after hours too. I highly recommend their services!!

Charlotte Owen

★★★★★

a month ago

I had a great experience here! They diagnosed the issue quickly, explained everything clearly, and gave me a fair price. Most importantly, they didn’t try to add unnecessary repairs or pressure me into extra services. They are honest, fair, and professional. So happy I found this place!

Nashea P.

★★★★★

a month ago

GREAT SERVICE and experience with Park Cities Auto Care. I really appreciate the hard work of James and his team on running Diagnostics and figuring out the problem with my car. It's up & running smooth again!! Im really impressed and very happy with the end results!!! Thankyou, so much for going over and Beyond to figure everything out. Services included Diagnostics test, A New battery, replacement of Catalytic converter, Spark Plugs & ignition coil. I'm happy with the service & have no complaints!

jordan gazay

★★★★★

a month ago

Bought a used car from Carvana, and stopped in to Park Cities Auto Car to get a multipoint inspection. They did the inspection complimentary, and very quickly. The car was ready by the time I walked over to Whole Foods and back, and they texted over the results, and it was very easy to understand. Luckily nothing was wrong other than a dirty air filter (who even has a clean air filter) — 10/10 recommend these guys 👍