About Business
For professional Car Repair care in Colorado Springs, CO, Colorado Springs, look no further than Patriot Auto Repair. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto electrical service and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 292 pieces of feedback. They have become an integral part of the Colorado Springs, CO community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Colorado Springs, Patriot Auto Repair is ready to assist with your next project or repair.
Google Reviews
marian daugherty
★★★★★
Edited 7 months ago
Patriot Auto had done a great job with repairs on my old car. They have competitive pricing along with a first responder discount. Emily in the office is very knowledgeable very kind. I appreciate the great work they all do.
Thomas Bicknell
★★★★★
3 months ago
Was treated with respect and they are very good with the mechanics. They even were good with me not picking it up for 2 days. Thanks Emily and guys Thomas Bicknell
Jimmy Fryar
★★★
☆☆
8 months ago
So I'm nothing but an honest person and I felt this shop did deserve a review. 1. The customer service was excellent. The receptionist Emily is a great person to work with who clearly knows about cars and how to order parts and what should be replaced in tandem with what. Along with the technician Jason, who I interacted with. Between these two the customer service would be a 10 out of 10 2. I own a car that's hard to find people to work on a Mitsubishi 3000GT. This was the first shop that was willing to take on my repairs and knew how to do the repairs on the car in the springs and I will say hands down. Jason was very knowledgeable on the cars and made me feel comfortable trusting them to work on the car. The work done on the car was great. I have no issues with the car so far and they even broke it down to tell me what needed to be fixed immediately versus what could wait. 3. Outside of the good customer service and good work, the only downfall to this shop is the rates and prices of parts. The shop rate is $197 an hour for a normal mechanic shop. This is kind of absurd but we live in Colorado Springs where it's a military town and it's easy to charge young dumb kids or people in general these high prices due to not many shops being around. The price for parts seem to be so highly marked up and I'm not sure if this is due to the owner marking these prices up, they're sourcing, the 3-year warranty they get on parts, etc. Regardless it makes the jobs way too expensive. For example, in order to replace a mass air flow sensor on my car, they wanted to charge me $500. The part itself can be bought for $80 to $150 and it took me all of 10 minutes to replace the sensor myself. If they lowered the shop rate down to about $140 to 150 an hour and didn't mark up the price of parts so extreme I would give this shop a five star. I found shops in Denver that charge a Shop rate of $120 an hour, specialize working on import cars, and don't mark up their price of parts that would have completed the job that I had done here for almost 1/2 of the price in labor with the same warranties and I'm sure the same workmanship. It's well worth it to shop around. If you have the time to find a shop in Denver, I recommend it as you will save money either trailering or towing a vehicle to Denver to be worked on. To be a veteran owned shop charging these prices and only allowing a max of $100 for mil discount is also a bit insane. Overall great people working for the shop. Knowledgeable, friendly, and amazing people.
Rick Louie
★★★★★
Edited 5 months ago
Excellent fast service on my Chevy Trailblazer. Able to perform repairs and maintenance and delivered before the expect time. Good honest staff.
Moderne Rustic
★★★★★
7 months ago
If I could give 10 stars I would! I found Patriot Auto to have really transparent service and reasonable prices compared to many other auto shops in the area. Emily was very friendly, informative, and easy to work with! And the mechanics were very quick and efficient. We will definitely continue to come here for any car issues in the future!
Sherie Morales
★★★★★
6 months ago
They saved us money compared to the dealerships not to mention we had our vehicle back in less than 48 hrs. They had great customer service every time we called and Are always very helpful and knowledgeable. Great shop I highly recommend!
Joseph Chaves
★★★★★
Edited 7 months ago
Patriot Auto provided me with one of the greatest customer service experience I’ve had. While traveling through Colorado to my home in Texas, my fuel pump failed. My vehicle was towed to Patriot Auto where they successfully diagnosed and fixed my vehicle within five hours and got me back on the road. They were all extremely professional and polite .I highly recommend them.
PixelController LLC
★★★★★
7 months ago
This business is honest and very professional. Customer centric and communication is awesome. I appreciate and have great respect for the men and women that have served our great nation. This family evident from the photos on the wall have been patriots for sure. May God bless this shop and it's customers and allow it to continue to be prosperous. Thank you Patriot auto for your families sacrifice and ethical business practices. My ST Explorer is running in tip top condition.
Richard Pecoraro
★★★★★
4 months ago
Great service. Great pricing. Inspect entire vehicle. Let me know what is needed. Does not try selling what is not needed. Honest folks, veteran owned. My opinion...THE ONLY PLACE TO GO FOR AUTO WORK. OUTSTANDING PLACE.
Sandra Vogelgesang
★★★★★
Edited 5 months ago
Fair prices, quick service and easy pick up! They are all very friendly and set the correct expectations, service was completed even faster than anticipated. I will be taking my vehicles there for now on!
Dorene Neumann
★★★★★
Edited 4 months ago
Dealership said it needed O2 sensors and catalytic converter. Ended up only needing one O2 sensor, and new spark plugs. No upsetting. I'm very pleased with them, and will definitely return in the future!
Matt Knotts
★★★★★
4 months ago
My Ford Excursion broke down on a trip from Denver, leaving me in a bind. Two shops told me it was impossible to repair my driveshaft the same day, one even said it’d be “very impressive” if anyone could pull it off. But Emily locked in a spot for me, and Jason removed it, raced across town and back, and had it reinstalled in under three hours! These are salt of the earth professionals who truly care and take pride in their work. Absolute rockstars!
Clint Callahan
★★★★★
3 months ago
So I had transmission problems and they were able to get me in and diagnose me without an appointment within a day. Their service was excellent. They kept in contact and let me know what was going on and they gave me a fair and reasonable price.
Maxwell Stockstill
★★★★
☆
9 months ago
I took my vehicle in to Patriot to get a few things looked at such as leaks and an oil change . I am satisfied with the coolant flush , oil pan gasket , transmission output seal , oil change and power steering line . Customer service was fantastic staff was very friendly and kind . I did end up spending over 2k (great price for work that was done ) and still had the same smoke and oil smell when accelerating. They referred me to a professional tuner to get the car tuned so it does not smoke . Just wish I would have know this was an issue before I approved and paid for the work to be done. I will definitely take all my vehicles here for minor work to be done such as services and flush’s but for more in depth diagnosis I will seek a more technical shop.
Matthew Winslow
★★★★★
5 months ago
My mother in law's car found a new home for friendly reliable service I took my mother-in-law's car to Patriot Auto to get serviced and checked for safety. Their service advisor was so friendly and helpful! They did a detailed inspection and even checked for services already done by other shops in the past. I have the best mother-in-law ever and knowing the wonderful folks at Patriot Auto will always be able to take care of her and her car gives me peace of mind! I highly recommend Patriot Auto!!
Mark Melvin
★★★★★
Edited a month ago
The crew was awesome. Got my car fixed, drove home and check engine light came on took it back, turned out to be a loose turbo hose. Fixed it no issues after that. Great people and of course a fellow veteran owned company. Keep it up!!
Audrey Lewis
★★★★★
3 months ago
My husband and I have both been taking our cars to Patriot for a few years now. We use them for routine maintenance, oil changes, and any repairs we need on our cars. They are easy to work with, accommodating, kind, honest, and have fair prices. We both especially love working with Emily (the service manager) - she is fantastic!
Jonathan Brooks
★★★★★
a month ago
I live in Wyoming and was looking for a mechanic in Colorado Springs I could trust to send my daughter to without me. My experience with Patriot was top notch. I experienced excellent communication and the quality of their work was great. I am very comfortable sending my daughter to Patriot in the future.
Maryellen Audenby
★★★★★
2 months ago
Brought my 2015 Honda CRV in due to some motor noises. I had an amazing experience working with Patriot and I would highly recommend them to anyone. I think they did a great job and I would give them 6 stars if I could. That’s guys!!! And Emily :)
Steve Sanchez
★★★★
☆
3 weeks ago
Emily, was friendly and professional and knowledgeable over the phone as well as in person. She created a quote for me that was fast and texted to my phone quickly. I Dropped my car off on a Friday and It was ready on Monday. it has been a good experience and my car is doing good so far. I do recommend them
