Paul's Complete Auto Care

Brandi Fletcher

★★★★★

a year ago

Every interaction I have had with this shop has been positive! After taking my car to a dealership service center and leaving with more problems, Paul's was able to fix the issue quickly and for a very fair price. I have been coming here ever since for all my car needs. The people here are friendly, helpful and you don't leave feeling like you got taken advantage of.

Helene Hornung

★★★★★

a year ago

Paul has been amazing! He has fixed our Honda a few times and is very honest and fair! He recently helped me with selecting a new battery and installed it in our Subaru. I highly recommend using Paul's Complete Auto Care for maintenance and car repairs.

Daniel Hanson

★★★★★

9 months ago

Paul and his team do great work and communicate great! Never push you to do anything you don't want to do. I've taken 2 different cars there and prices are very reasonable and will continue to send any future work to them! Thank you for being a truly reliable and trustworthy repair shop!

Sydney Bernstein

★☆☆☆☆

8 months ago

If you are considering buying a car from Paul, make sure to take it to another mechanic for a second opinion. I bought a 2007 Honda CR-V from him in 2023. The A/C was broken when I bought it, but he didn't disclose that information and confidently said I wouldn't have to get any major work done on the car for a long time. He talks a big talk. Acts like he cares about you. I was excited to find a "trustworthy" mechanic and brought my newly purchased car to him to replace the A/C compressor a month after buying the car. A year or so later he replaced the rear breaks and the serpentine belt and did an alignment. After I got my car back my car was squealing, the alignment was still off, my car steering wheel started shaking, AND the a/c went out again barely after a year the compressor was replaced. When I called to talk to him, he brushed me off and downplayed the issues, and encouraged me to bring in the car to get the A/C replaced again. I genuinely feel ripped off by Paul. I paid a dumb amount of money in CASH for this car, considering the actual value of the car. He knew the A/C was broken. He knew I was desperate to get into a new car. I have not used Paul's for a year and would never go back.

Cashlyn Munroe

★★★★★

9 months ago

Paul was extremely helpful with the inspection that was requested on my car! He was thorough with his explanation of what needed to be fixed. He was able to get my car in quick and was very easy to communicate with. Definitely recommend!

Manuel Ruiz

★★★★★

9 months ago

The team at Paul's is great. My car had a mystery issue, that was unable to get diagnosed at a different shop and Paul's was able to figure it out and get my car back on the road. They are very communicative, transparent and make sure expectations are met. Can't recommend them enough!

sophia scarlett

★★★★★

9 months ago

Went to Paul this morning for a much needed brake change, and let me tell you I couldn’t appreciate him more. Paul called me within a few hours of dropping my car and was so kind in telling me everything I might need done and when. As a 20-something girl I always get nervous taking my car anywhere in fear of crazy or unfair prices. But Paul explained exactly what I needed done, why I needed it, broke down all of the prices, and explained what needed to be done most. By the end of the day my car was done and I drove it off the lot after Paul offered me advice on my car, shook my hand, and thanked me for choosing his auto shop. I’ll be back, and recommending him to all my people. Thank you!

Madison Burnes

★★★★★

10 months ago

Paul and his team give the most reliable, honest, and affordable quotes! They’re all super friendly and I never feel talked down to or taken advantage of as someone who knows very little about car maintenance. I started going here when I needed the retainers on my bumper replaced because I saw they did body work. I ended up going to Paul’s for all my car maintenance after that and I’ve been using this mechanic for 2 years now. I recommend them to everyone!

Michael McReynolds

★★★★★

6 months ago

For a long time I had been taking my car to the dealership for maintenance. Recently I was getting the vibe that they weren’t being super forthcoming with me. So I took my car to Paul’s to see what the dealership had missed/what they were trying to get me to do that was potentially misleading. The guys at Paul’s actually took me into the shop and showed me first hand what had been missed. I’m kind of at a loss for words that my dealership never changed my transmission fluid, missed items that were affecting my alignment, never informed me that my spark plugs were in bad shape, among many other things that Pauls pointed out. And on top of the guys at Paul’s being very open and transparent, when they priced out replacing all four of my tires and it was a little more than I wanted to spend, they even recommended another place that I might get a better deal. It’s not a big shop, it’s a little local mom and pop shop, but they are where I will be bringing my car from now on

Spencer Pummel

★★★★★

5 months ago

Paul's Auto is our go-to for service and repair. We have had two great experiences with them in the last year. Paul always took time to explain the exact problem and solution with good prices.

Liam Huysman

★★★★★

Edited 2 months ago

Every interaction I've had with this place has oozed integrity and honesty. They tell you how it is, give you all of your options (even, and especially, the ones that DON'T involve you giving a bunch of money and unnecessary services to them). The people here trade in the most valuable currency of all--trust.

Francis Parekkadan

★★★★★

3 months ago

My family went on a two and a half month road trip across the US and Canada and this shop had the best people they encountered during that time. Their 2016 Honda Odyssey ran into a bit of a transmission issue and another shop told them they'd need to replace the transmission and it would cost over 2k and several days of time. They went to Paul's for a second opinion and Lakhwinder informed them that all they needed is to wait for the transmission to warm up and it'll fix the issue. He even gave them his number in case they ran into any other car issues along the way so that he can talk directly with the mechanic and get the issue sorted. If you need an auto shop that you can trust to not take advantage of your lack of car related knowledge then this is likely your best option in the country. Thank you Lakhwinder and Paul's Auto for being outstanding humans!

Terry Baker

★★★★★

4 months ago

Paul’s Complete Auto Care in Overland Park is hands-down one of the best auto repair shops I’ve ever worked with. Paul and his team are honest, professional, and extremely knowledgeable about everything from routine car maintenance to major car repair jobs. I brought my vehicle in for diagnostics and they walked me through every step, gave me fair pricing, and got the work done quickly. It’s rare to find an auto mechanic who truly cares about customers, but Paul absolutely does. Whether you need brake repair, engine work, oil changes, or general auto service, this is the place to go. If you’re in Overland Park and searching for trustworthy auto repair near me, do yourself a favor and call Paul. Highly recommend!

Elena McVicar

★★★★★

a month ago

I've been going to Paul's for a few years and I will never go anywhere else. Everyone I've worked with here has been patient with my questions and has explained things to me in ways I can understand. I truly feel like they care about my driving safety and getting me the best bang for my buck by balancing quality with cost.

Elizabeth Ward

★★★★★

2 months ago

Finding an honest and reasonable auto repair shop is harder than it should be, especially if you don’t work on cars but still want to understand what’s being done. This place has been a standout for me. What really stands out is how upfront and fair they are. They focus on fixing the actual problem and never make assumptions about you or your car. I’ve been in a couple times now. On my first visit, I came in for a brake fluid flush after noticing some squeaking. Everything was handled professionally, with no pressure or upsell. A few months later, I returned for an oil change and asked for a tire rotation and brake inspection. Even though I requested the rotation, they checked first and told me it wasn’t necessary, so they didn’t do it. After inspecting the brakes, I assumed it might mean worn pads or a replacement. Instead, they explained the issue was fitment-related and that the front pads just needed to be properly ground down and lubricated. Happy to report, the brake noise is completely gone now. (See review photos showing the type of brake wear and fitment issue I was dealing with.) If you’re looking for a small, honest auto shop you can actually trust, this is it.

Henry Olive

★★★★★

5 months ago

I had an excellent first experience with Paul and his team! I brought my car in with an unknown issue, he was able to diagnose and resolve the problem within 24 hours with the most reasonable pricing I have encountered since I have been in KC (15 years)! If you are looking for someone that will keep your budget in mind and offer a personal touch, Paul is your guy. I will be back and will be recommending to my friends. People like Paul are hard to come by these days, I am fortunate to have found him - you will be too!

zain malik

★★★★★

2 months ago

I wanted to leave a great review for this mechanic shop because the service was outstanding. Robert, in particular, really helped me out and went above and beyond. He took the time to explain everything clearly, was honest about what actually needed to be fixed, and made the whole process stress-free. You can tell he genuinely cares about helping customers rather than just making a sale. The work was done efficiently, professionally, and at a fair price. I highly recommend this shop, and if you get a chance to work with Robert, you’ll be in good hands.