About Business
Payless Auto Glass brings expert Car Repair solutions to the local community in Springfield, MA, Springfield. From Auto glass shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Springfield, MA appreciate their attention to detail, leading to a consistent 4.6/5 rating from 72 reviewers. By focusing on the specific requirements of the Springfield, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Springfield, MA and beyond.
Google Reviews
Ashley Lewis
★★★★★
4 years ago
These guys are amazing. Very professional and respectful and highly recommend them. The office is is always willing to try and help make it work for last minute needs! The service guys are always accommodating to our craziness needs! Thank you!
Kathy Mitchell
★★★★★
8 years ago
Absolutely exceptional service!! I went there to get a new windshield and they told me not to put one in until I make sure that the problem I am having with fog is not due to another problem and they told me how to go home and make sure. The customer service rep cleaned my windshield professionally at no charge and spent a long time with me.
Scott Brian Martell
★★★★★
3 months ago
Very quick and very nice people!
Mark Morin
★★★★★
2 years ago
Glad I was referred to Payless auto glass to replace my windsheild! Cheaper quotes then Safelite and other companies and was scheduled for installation the next day. The installer was very professional and super nice. I would recommend them to anyone who needs a new windsheild.
Allison Saalfrank
★★★★★
3 years ago
Company uses Payless for commercial vehicle windshield replacements, they are always prompt, professional, and do a terrific job.
ALH
★★★★★
2 years ago
Outstanding experience, they're all SO nice. Came right to my house to replace my windshield and went above and beyond when Progressive Insurance jerked me around on coverage. Did an excellent job even in 90+ degree heat! I really appreciate their kindness and excellent, prompt service. Since this is Massachusetts and our infrastructure sucks, I'll probably need a new windshield again and this is my first stop. Highly highly highly recommended (also stay away from Progressive).
Angel Lozada
★★★★★
a year ago
I can't say enough good things about my experience with Payless. After going with another company per my insurance company recommendation, Payless came to my rescue. The other company had me wait 5 days for the glass to come in, and it was mysteriously "broken" the morning of my scheduled install. I called Payless, told them my story. They took my number and called around for my glass. Called me back within the hour! Because of my bad experience with the other company, I asked to please confirm when they had the glass in hand before I made an apt. Only a few hours later, I was called back with confirmation and had the apt for the next day. They installed the glass and recalibrated all my safety features. All in one day!!!!! I would recommend to all, give them a call, they will not disappoint!!!
MIKHAIL VK
★★★★★
a year ago
Amazing job on my windshield! Commercial truck glass done quick !
Anthony Serrano
★
☆☆☆☆
a year ago
Just cancel my appointment. When I placed an order of service, they gave me a window of 9am-1pm it is now quarter to 1 pm, and still nobody showed. I called the company to see what was going on, and I get oh the tech has the order but is running behind and will be there anywhere from 1-3pm. No courtesy call to let me know they are running behind. It takes me to call to find out. Not even an apology for their poor service. Smh, very poor business practice and very unprofessional and extremely unacceptable, I will be taking my business elsewhere.
Jud Basil
★★★★★
a year ago
Payless auto did a great job replacing my windshield.they were quick and very efficient. My car was immaculate when I picked it up. Very pleased and would highly recommend them.
Laura Kovalchick
★★★★★
a year ago
Excellent experience with Payless Auto Glass, and I could not more highly recommend them! I set up a glass replacement for my parents and they could not have made it easier. The team (Chris, Angel, Nick) is professional, courteous, and did an excellent job. Much appreciated!
Mark Roy
★★★★★
3 months ago
On time and efficient. Good customer service from the start to end.
Marisol Duran
★★★★★
a month ago
Very friendly person didn't have any issues with the personal stuff thanks so much
Carmen Ortiz
★★★★★
a month ago
Fast service,polite n friendly staff,I will recommend this auto glass to my friends n family!
Christopher Hartling
★★★★★
a month ago
Great customer service by Angel from the scheduling to the day of service, Fast quick clean windshield replacement
Delta XI
★★★★★
2 months ago
Great staff no complaints gets our cars done correctly and quickly to head back out on road
rene rushby
★★★★★
a month ago
Zee is great to work with, second time using them both times in and out no problem. Workmanship top notch
Michael Wiggins
★★★★★
2 months ago
First time using payless i call i spoke to angel and chris . Both was repectable and was willing to work with my schedule and i had no.problems will definitly be going back
Jeffrey Bobowiec
★★★★★
3 months ago
These guys had my windshield replaced within a week from my initial call. The installer gave me a courtesy call when he was on his way, showed up on time within the time window I was given, and took care of everything in a professional and timely manner. Everything went smooth and the new windshield looks great. Yes, I would recommend them. Thanks!
Dustin Hillebrand
★★★★★
a month ago
I highly recommend for anyone needing glass work done. They were on time and did great work. Fast and friendly technician. And the price was $100 cheaper than the competitors, even with the competitors (safelite) $45 discount. Not a single bad thing to say, and they didn't tell me that my windshield was too damaged to replace if you can even imagine that was an actual thing.
