About Business
Payne's Automotive is a highly-reputable Car Repair service provider based in Houston, TX. Payne's Automotive covers all facets of the Car Repair industry, with a focus on Auto repair shop, Air conditioning repair service, Auto electrical service. With over 352 reviews and an average rating of 4.6/5, Payne's Automotive is a trusted name in the industry. Their presence in Houston, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Sheryl Stiff

★★★★★
2 years ago
Had a car issue other companies couldn’t figure out. Got recommended Paynes and it was a great service. Knowledgeable and very friendly staff. Straight forward and honest. Don’t try to add all these other things on the bill! Fix the problem and keep you informed every step of the way. Car problem was found and immediately repaired. I’m a very grateful customer and will be using and recommending this company to any one in need of repairs. Thanks Paynes for a great service from beginning to end.
Doug Maughan

★★★★★
a year ago
They are very courteous and nice people. They are working to repair my 33 year old car, and finding parts has been a challenge. I have confidence they will provide me with the best service possible.
Carlos Pren

★★★★★
3 years ago
Contrary to other reviews giving Payne's Automotive a low review, I would give it 7 stars if I could. I have been coming to this workshop for more than 10 years, bringing my three cars and 100% of the time, my cars never failed again with the same problem. For example, one of the first repairs done to one of my cars over 10 years ago was the A/C, and after all these years, my car never failed again from that. From the beginning I am always informed what the problem is and the cost for the repairs and what they tell me they are going to charge me, that is exactly what I have to pay. There are no hidden costs. What if it's a bit expensive? Well yes, the costs of certain repairs are not cheap, but they will always be lower than what I would pay at any dealership; moreover, there is no price for the courtesy and respect with which Dennis and Jason have always treated me. This workshop is run with honesty, integrity and trustworthiness. And no, I do not receive any kind of commission for giving this review. I am simply a satisfied customer with the work they do in this place.
clintwell22

★★★★★
Edited 2 years ago
I’ve been taking my vehicle to Payne’s Automotive for years. Jason, Flamer, and the whole team there are great to work with. They do excellent work and are honest in their diagnostics. I highly recommend their services.
Greg Krablin

★★★★★
5 years ago
Jason at Payne’s Auto took care of a number of repairs needed on my Land Rover. AC was going out and some suspension issues were fixed as well. They have a great, up to date shop and very nice waiting rooms. Great price for the repair, especially versus the dealer prices for the same work. Been back several times for other needs and always treated great. Definitely recommend
Jamison Morris

★★★★★
2 years ago
I can not give this company enough praise! Our jeep Cherokee had to have both engine mounts replaced as well the spark plugs. It is running great! Jason and his team were able to get us in ahead of our scheduled appointment, diagnose the issue and have the car back to us in less than 24 hours. They are a family owned business that clearly cares about their customer. As long as we reside in the Houston area we will continue to only go to Payne’s Automotive for our car repair needs.
Caleb Tew

★★★★★
4 months ago
These guys are the truth. They manage our fleet in a fair, honest, and trustworthy manner.
rachel felder

★★★★★
10 months ago
Jason is AMAZING! Helpful, knowledgeable and courteous. Quick turn-around time on my vehicle repair, and they are very reasonable with pricing.
Humberto Sanchez

★★★★★
a year ago
Had to replace radiator hose, which was factory and it is a 2011 model car. Fair priced and quick. Have been using them as "my mechanic" for about 6 years. Very happy with all the work they've done. Highly recommend
Jerry Woleben

★★★★★
Edited a year ago
I arrived (towed) late in the day and left my vehicle overnight. They identified my problem quickly next day and called me the estimate which I approved. In a couple of hours, they called it was really to go. Excellent service 👍
Charles English

★★★★★
a year ago
Payne's is a nice neighborhood shop. I typically have the annual state inspection done there. It has always been completed quickly. Their office and waiting area are pleasant. I also had a radiator replaced several years ago and remember the price being reasonable.
Neelou Shekarabi

★★★★★
2 months ago
Very friendly staff and quick to make the repairs. Also very reasonably priced.
Cheryl Welfl

★★★★★
a month ago
I was very pleased with all aspects of my repairs. I would recommend them.
Chris Brown

★★★★★
Edited a month ago
They did a fantastic job dealing with my extended warranty company and got the job done quickly and correctly. I wouldn't take my vehicle anywhere else.
Curt Gomez

★★★★★
a month ago
Dropped off my daughter‘s vehicle for Repair and was completed the same day. Always great service and great team members to deal with highly recommended.
Vic D

★★★★★
2 months ago
These guys are awesome. Gentleman in the front (service advisor?) knows how to take care of customers and went above and beyond to make sure I was taken care of. I trust this shop.
Billy Carter

★★★★★
6 months ago
They do good work. I've had my radiator fixed, transmission replaced, AC fixed... twice. But I have beef with them because they cheaped out on parts and repaired a broken heater hose connector with a cheap piece of plastic that broke again after only a year. Getting stranded again for $40 saved on a $600 bill definitely not worth. Bought the metal one myself so I'm not left stranded again.
Andy Gray

★★★★★
5 months ago
I have been taking all my vehicles to Payne’s for the last few years and they’ve always been great. I just had my truck in and there was a hiccup in communication and service which Jason quickly and graciously resolved. I will continue my patronage here!
Jean Smith

★★
☆☆☆
3 months ago
We have used Paynes for years. I will never go back. They were quick, but they have considerably less business than a few years ago. Jason did not communicate well,causing more stress.
David Erickson

★★★★★
4 months ago
Great experience working with this shop on a recent claim. Everything was handled quickly, communication was clear, and the process went smoothly from start to finish. Always good to support small businesses that care about doing the job right and stay consistent with follow-through. Really appreciated the service.