About Business
Pep Boys brings expert Car Repair solutions to the local community in Stockton, CA, Stockton. From Tire shop, Auto repair shop, Oil change service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Stockton, CA appreciate their attention to detail, leading to a consistent 3.8/5 rating from 614 reviewers. By focusing on the specific requirements of the Stockton, CA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Stockton, CA and beyond.
Google Reviews
Andre Consorte
★★★★★
2 years ago
Brought my car with a tire issue to this fantastic store! They were about to close, Mark (Manager) and Steve (tech) didn’t care they took care of me like if I was the first customer of the day, they told me they wanted me to back on the road safely! Guys thanks for the incredible service! I’ll be back and will refer everyone I know to you guys! I appreciate the fantastic service!
Ronnie Silva
★★★★★
7 months ago
Pep Boys is always professional I made my appointment for 9am and they were done by 1pm. Very efficient and cost is fair in my opinion. There open 7 days a week to.
Aaron “Ike” Grimes
★★★★★
7 months ago
My experience with Pep Boys in Stockton was not the most pleasant, but I still have to give them full marks, with a special shout-out to Service Manager "Johnny R." I took my car in for an oil change, tire rotation, and dignosis/repair of tire pressure monitoring system. I have zero complaints about the quality of service I received, the speed at which it was completed, or their pricing. However, when they were backing my car out of the service bay, there was an incident resulting in damage to my bumper, tail light, and rear gate. Johnny immediately accepted full responsibility, took photos, and processed the paperwork to submit a damage claim to the company. Johnny kept me updated with regular phone calls, and when my claim was initially stonewalled, he escalated the issue and continued to advocate for me until Pep Boys paid in full to have my car made as good as new. Johnny is a stand-up guy, and I would happily give Pep Boys in Stockton my business again.
Chinou Lor
★
☆☆☆☆
5 years ago
I took my tsx and is250 in for a scheduled appointment for front tires installation. I checked in the tsx first around 11:20am. And then my fiance came with the lexus and checked in 11:43am. If you notice in the images attached, circled in red are the times checked in and out. The tsx took over 2 n a half hrs till i got my car. The store clerk even input an incorrect time-in on my tax. Took 6 hours for my lexus. I even had to make a phone call to check up on the status of my car at 5:19pm and was told that my lexus haven't been worked on but should be done by 6:00pm. At 5:40pm , i then got a call to pick up my lexus at 5:40pm. You can see my phone call history in the pictures attached circled in red. Pep boys took that long with my vehicles but couldnt even wipe them clean. In the pictures attached, you can see grease stains on the rims on my lexus. And they couldnt even wipe off the brake dust after touching my tsx rims making a mess. Never going back there.....
Shah Harpreet
★
☆☆☆☆
3 months ago
worker closed 6 pm. but time 7 pm closing. there not schedule full work
Keolani Gardner
★★★★★
10 months ago
Johnny the store manager has really great customer service. I called for a quote for brakes and was able to get my car in the same day. He kept me updated on my car as it was being worked on. Jose the tech that worked on my car was awesome got it done quickly. I will definitely be back for anything that I need done with my vehicle. Thanks Johnny and Crew!!
angela cathey
★★★★
☆
Edited 4 months ago
Overall good experience. Although I had an appointment I still had to wait before I was helped. There was only one guy at the front desk but he explained what I needed before I left. Good experience and I would return AMENDED!!! Needed to get my oil changed and went elsewhere this time….Pep Boys forgot a washer for my oil filter, tilted my battery and had it leak out now I need a new battery and to clean up the corrosion! So disappointed ☹️
Michelle Vang
★
☆☆☆☆
2 years ago
Paid over $800 to get an oil leak fixed. It took them almost a week to get it done, only to bring it home and find that it was still leaking a good amount. so took it back a week later just for them to tell me it's a different part that's the issue now and they wanted to charge me about $800 again because they couldn't be sure if it was an old issue they didn't catch the first time or a new issue that occurred just within a week of them "fixing" it. I wasn't going to pay them $800 again if they couldn't do their job the first time. I brought it home and took a look myself and one of the screws on my valve cover was missing... it was broken off resulting in oil straying all over under my hood. whoever did it just tried covering it with a rubber cap. I don't know if pepboys did that or if it was already like that, but i feel like if i asked them to fix my oil leak, they should have mentioned that a screw was gone and got that fixed too right?
Michelle Brumfield
★★★★★
5 months ago
I was pressed for time the mechanic took me right before closing and fixed my brakes. I was thankful for an establishment that values customers and sacrificed their end of day when they were getting ready to close to help me. I paid a high price for the work but I can’t complain at all due to the nature of what I needed and it was closing time.
Andrew Buren
★★★★★
a year ago
OUTSTANDING experience thanks to mark and Christopher. Went in with check engine light, rough running car. Few hours later they got the part delivered and installed. Check engine light is off and car runs way better! Definitely coming back to this location for future car issues. Earned my trust.
DC
★
☆☆☆☆
2 months ago
The rates run high, and they dont do an in depth check, they only charge for a visual check. No real hands on. You have to pay the big prices for that which by that you already paid 100s of dollars for the half ass visual. oh well.
Megan Putney
★★★★★
5 months ago
While driving from Sacramento for work, the lower engine cover of my rental car started dragging. The rental company offered no support, and when I stopped at a gas station, no one could help me. I began to panic, unsure if the car would make it to my destination and feeling completely stranded. Thankfully, I remembered Pep Boys and found this location just 10 min away. The manager immediately put me at ease. He fixed the problem within five minutes and got me back on the road! I want to recognize him for going above and beyond the call of duty. Thank you!
Rebecca Hunt
★
☆☆☆☆
4 months ago
Made an appointment but mechanics were to busy playing around unprofessional. Arrived at 12:30 for my appointment time car got pulled into the bay at 2pm but got looked at about 2:35. Parts ordered arrived at 2:50 but no work started on my car until after 3pm because joking around was more important to the mechanics service finished at 4pm
Steve Correa
★★★★★
2 months ago
Came in to have my vehicle serviced for a possible faulty battery, TJ was very helpful and informative on the issue with my vehicle’s battery and quick with the process. Definitely recommend this location and have great customer service!
Thierry CAZADAMONT
★★★★★
3 months ago
Friendly and efficient staff. The job has been done within the time frame. All was neatly put back in the trunk (spare tire, tools...) Pricing is also very good. I'll come back for other works .
Karina Carranza-Vargas
★★★★★
2 months ago
I am never disappointed when leaving this location. I have been coming to this location since mid 2025, come in with a problem or problems and leave with the problem solved. Johnny and his team are all knowledgeable in their field and will get the job done. Even if you are a young female like I am who may not know a single matter to do with cars you don't have to worry about getting scammed lol. Johnny, thank you always for the great service given to clients like me.
Skyler Perry
★★★★
☆
5 months ago
I always have an amazing experience with Mark. The only reason I didn’t give 5 stars is because I had an experience with someone else in the past who wasn’t considerate that I am a woman and that I am not a mechanic. Mark, is so respectful and explains everything to me thoroughly. He allows me to really be part of what’s going on with my service. He literally opened the hood of my car so that I could point out the issue to me to better understand the issue. I love when he’s there, there’s no one better. Thanks again!
Luz Elia Manriquez
★★★★★
2 months ago
Staff was great. The job they did on headlight restoration was amazing. Did not think they’d be able to do anything with them. 100% happy with the friendly service and work done.
Joe Bessler
★★★★★
Edited 2 months ago
I went in for an oil change and I was a walk in. My technician did the oil change the fastest i've ever seen get done. I was in the office for maybe 5 minutes and my car was pulled into the garage. I waited maybe 15 minutes and everything was complete. Amazing job at west lane pep boys 🙌
Shirly Ridoloso Chanthavong
★★★★★
4 months ago
I had an absolutely amazing experience at Pep Boys! From the moment I walked in, Johnny was welcoming, professional, and genuinely eager to help. He listened to my concerns, explained everything clearly, and made sure I understood what my vehicle needed without ever making me feel pressured or overwhelmed. The service was fast, thorough, and incredibly reliable. It’s rare to find an auto shop where you feel both taken care of and respected, but Pep Boys delivers on both. My car is running better than ever, and their attention to detail truly impressed me. What stood out the most was the honesty and transparency. Johnny gave me real solutions, fair pricing, and exceptional customer service from start to finish. I left feeling confident and appreciative and that’s not something you can say about every automotive place! I’ll definitely be returning for all my future maintenance and repairs. Thank you, Johnny and Jose R (tech), for going above and beyond! Highly recommend to anyone looking for trustworthy, top-notch service.
