Pep Boys

Christian

★★★★★

Edited 3 months ago

Great service and very efficient. They informed me of my brakes being very low in the rear when I went to get two new tires but when I declined service on it that was that, no pushy sales tactics to get more done than what I came in for but they kept it straightforward on what will need work in the future. Also Joshua was very helpful and professional while keeping the atmosphere light and spirited.

Samantha Mason

★★★★★

a month ago

They helped me with my tires and more. Other places told me over 1,000 dollars but they found the issue and fixed it for a 3rd of that. Great customer service as well. I will be back here for any of our needs.

Graceanna H

★★★★★

a month ago

First time at this location and will always come here. I had screw in tire and they took me in without appointment and fixed it without having to replace tire. Process was quicker than expected and they explained the entire process upfront. Great service

Sadie Gaca

★☆☆☆☆

4 months ago

Went in for a simple oil change. They told me my oil drain plug was stripped and had to be replace along with my oil pan. Asked for a quote. Totaled close to $1000. Took my car to a professional mechanic and told me they scammed me. The crush washer was old (which btw they should replace each oil change). It’s a $.66 part…. They were trying to charge me $1000 for bc they just assumed I wasn’t gonna do my due diligence and check. Scam artists at its finest. I’ve had good experiences at pep boys which is why I trusted this location. Never again. Thieves.

Phillip Freeman

★★★★★

a month ago

Came in for an oil filter housing. Excellent service. Left with smile on my face. Quick. Simple process. Great prices and management. Talk to Shaye the manager he got ya!

Carolyn Barnes

★★★★☆

2 months ago

Very friendly and respectful staff and great service. Only problem was they thought they had 4 correct tires. But only 3. I had to wait to have another tire brought in from another store. Otherwise I'd give a five. P0

Harry R and Gail M Garrett

★★★★★

Edited 3 months ago

My service experience was great! Jacob at the shop helped me get my vehicle towed. I had 2 issues, a bad starter and it turned out my car key didn't work as well. Jacob was so helpful to me. He helped me find a locksmith that came to the shop, made and programmed me a new key and I was on my way. Jacob and his crew were a lifesaver for me, a 67 year old lady on my own. I have done business with Pep Boys for years and they always have been so helpful and kind.

Leah Kapurch

★★★★★

2 years ago

Pep boys do their best. Josh was a great front desk guy! They did not have my tire. So they had to shop for it. They kept me well informed by text. And the next day I was on my way. Thanks for speedy service and fixing my flat.

April Rosebud

★★★★★

a month ago

I had taken my vehicle any and everywhere I could imagine and nobody could tell me my issue for my vehicle and within the first day of bringing it to Pep Boys with their amazing incredible stuff that they have very knowledgeable very helpful. They were able to diagnose my issue and I am forever grateful thank thank you guys for doing such a wonderful job.💯

Rick Abbott

★☆☆☆☆

5 months ago

What a bunch of thieves. I took my car in for a leaking coolant hose around 9:45 am. . They told me it would be a $40 “diagnostic fee. I left with the understanding that I was to be called when they had an estimate. I was called about 1.5 hours later with info that I should have both heater hoses replaced. I asked what the cost would be and was informed that their computer system was down, and they couldn’t quote a price. About 1/2 hour later she called back “I can give you a “ballpark” number of about $800 “ she told me if the computers came back up, she would call and give an exact quote. At about 4:00 pm I decided I was going to give up as I hadn’t heard anything further, and went to pick up my car. As I was approaching the store I got a text that “the work was done”. ???? I never authorized any work. I go in and am told it will be $1034.00 for 2 heater hoses. I told the guy there, Dimi, that I never authorized any work. I told him I would not pay the ridiculous amount. He very grudgingly worked the total down to $850, which is still robbery. My advise is to avoid PEP Boys like the plague. Very unethical business practices.

Karla

★★★★★

5 months ago

Jacob is AWESOME!! I was in a pinch. And he got me in and fixed my car all in one day. He is very nice and I just can’t say enough good things about his customer care!! I recommend this location to everyone!!

gail zega

★★★★☆

5 months ago

I would easily give 5 stars...Jacob is absolutely amazing and I will definitely be a repeat customer. Unfortunately, the gentleman who parked my vehicle must have been really sweaty, my cloth seat back was wet, and I was wearing a silk blouse for work. No bueno...other than that, awesome experience!

Candice Allen

★★★★★

a month ago

This is the best shop to bring your Car to. Customer service by Shea is the absolute best. Friendly and professional. I will only be using this Pepboys for my car. VIP service.

Ragtime 2022

★★★★★

2 months ago

Shay and his team really went out of their way to repair all of my vehicle. I highly recommend this particular Pep Boys location. VIP Treatment!

Jt (Pheuri)

★★★★★

6 years ago

We first stopped at a few other mechanics in the area and none had the time to help. Pep Boys got our car right in, located the problem and changed the starter. Staff was super friendly and kept us entertained while we waited. Larry and Jim particularly made our visit less painful and turned a bad situation into a pleasant one. Very happy with the service here.

Qmoney Stylinonya

★☆☆☆☆

2 months ago

I basically donated to the coolant fund. I needed the system to be bled and now I have more hoses to replace because the job couldn’t be executed properly … and there’s still air in the system. Was told $90 got charged $110 plus fees came out to $132 but who cares lol THEN I get text after text … okay I’ll leave a review since you insist.

Justin Chamberlain

★★★★★

6 months ago

Josh more than took care of me. I came in last minute with no oil in my truck and running late for an appointment, he added oil for me so I could make it to my appointment on time. I came back after my appointment and got an oil change. I will be coming here for all my vehicle maintenance and service needs from now on. 5 star is not enough for this location and Josh.