Pep Boys

Digital Werxs

★★★★★

6 months ago

Brought my aunt's BMW X1 for A/C diagnostic since it was blowing hot air. Tech got the job done sooner than expected and system was blowing cold air again. Staff was friendly and great at explaining issues post visit.

MARIE VIDALES

★★★★★

a month ago

Alejandro was very helpful and had amazing customer service. Definitely recommend this pepboys for services.

DEH BOSS DAD

★★★★★

5 months ago

Ryan was OUTSTANDING, he made sure my Car's needs were covered. Great communication throughout the process.

Maria Rodriguez

★★★★★

5 months ago

Staff were friendly, and efficient. I take our cars there for assessment b4 putting on road. Affordable and honest feedback.

Lianne Phipps

★★★★★

2 months ago

Got my brakes & rotors done for both cars here. Seemed pretty affordable and not over the top. I like how online uploads pictures to show all the damages

Joshua Dean

★☆☆☆☆

a year ago

I made an appointment for 8 am this morning to have my brakes replaced. My car sat for 2 ½ hours without anyone even looking at it. Then only after I asked how much longer it would take did some one look at it and tell Me that my brakes needed to be replaced. More than 2 hours and no one even looked at my car.

Doug Nelson

★★★★★

5 months ago

The Clovis location was great, had called the Kings Canyon store and the gave me a $300 higher price, so I didn't go to the store 2 miles away and instead drove 10 miles and was treated honestly.

Jim Steiner

★★★★★

9 months ago

I have to say that the team at PepBoys on Shaw ave in Clovis Takes customer satisfaction seriously. We had a piece of hardware in our tire (cab over camper truck) that looked ominous with respect to leaking if removed. We were on our way back to Gilroy and literally within minutes the team at Pep Boys evaluated the situation and secured a new tire if needed. Luckily the (bolt) when removed miraculously didn’t cause a leak! Gotta say, we were treated like long time customers. Kudos to the Pep Boys team 🙏 they understand the meaning of customer satisfaction. Jim and Rich from Gilroy!

Lindsey Stradley Valle

★☆☆☆☆

a year ago

Unfortunately, I am not one to leave very many reviews, but in this case I just felt I had to! I was so disappointed in whole with my service/Experience at this location. I had an appointment at 9 o’clock for an oil change. Something that Should only take no longer than an hour, took four hours! Receiving my car at 1 PM. Once receiving my car, I noticed my keychain side panels seat, steering wheel, and so many other areas had to oil all over it. (See attached photos) Now I am going to have to pay to get it detailed to get this oil removed. Very upsetting.

Crystal Cardoza

★★★★★

5 months ago

I made an appointment...came in and checked in. They took my car right away while I waited. Car was done in about an hour and I am always very please with the customer service and excellent explanation every time. The staff is always friendly and courteous! Great job!

Rayund

★★★★★

4 months ago

Called to schedule a 10 am appointment for a battery change. Only took 20 minutes to get it done for $280 total. More affordable than the dealership 😎 Thank you Pep Boys

Patricia Cervantes

★☆☆☆☆

a year ago

I will definitely not come back here. A job that should take an hour turns into 6hours, I was there a full work shift, practically closed the shop with them. The staff was courteous and I appreciate their sympathy I been on both ends of customer service. I get the line staff can’t always do more. My review is solely on the wait time and the tech who left my vehicle and that I know the manager could have done more or at least authorize a fair discount. I took the day off to get all my maintenance done and I missed the smog check. I was sitting there all those hours a no one was working on my vehicle, the tech was gone so my truck was just sitting there. With this issues you would think they would consider getting a shuttle, other people there also mentioned they waited longer than expected. Update I made it home at 7:29pm, they workers tried their best to get me a discount but it did not seem their manager cared since he was off the clock. I appreciate the techs that helped and apologized for the tech that left my vehicle. Pep Boys had always been well known to me but I will not go back again after this.

j j

★★★★★

3 months ago

I arrive at the Kings Canyon Pepboys, only to be told that i did not have appointment with them. I accidentally scheduled to a different Pepboys. I was informed that they would not be able to accept me because I did not have an appointment with them...I scheduled an online appointment with the Clovis Pepboys but the earliest appointment was still two hours away. I drove there two hours brfore my scheduled appointment and they got me in and out of there within 30 minutes...awesome work Clovis Pepboys.

Brian McGauley

★☆☆☆☆

4 months ago

Had truck towed in, fuel pump i guess went bad. Towed in on a Thursday night, noone was able to look it over until Sunday when I was then quoted $1700+... calling around, looking up pep boys price match guarantee, i received quotes from other shops indicating between 1k-1.2k for the same work from 5 other shops. When I called in Monday to inquire about the price and to see what was making it so much higher, I was met with an overly hostile and aggressive tone, told they "wont" price match, among other things. When I found they had only quoted based on manufacturer parts (high price), I asked to hear a quote regarding aftermarket parts, given the age of the vehicle (23 years old). This basically set him off, and was when he got so hostile (gonna lose your slice on the work?) And at one point he even set the phone down to complain to his coworker about me, and talkin himself up, saying things like "the dudes stupid, hes just gonna be right back in here, i told him it aint gonna last and hed be better off with the manufacturer part." Sir, I heard all of that. As an MBA candidate, I am well aware of the cost benefit analysis I do when I am considering my options, and I am fully aware that even "manufacturer" resell parts are 6 sigma process rejects sold secondhand. So, instead of coming at me with hostility, you do your job, and give me simply the service estimate i requested that allows me to drill down and make an informed decision on if I will be towing away, or staying. This comes after a significant period of avoiding this specific shop because of the exact same shady stuff they did to my civic years ago, where they intentionally destroyed my radiator by doing work out of scope of the service agreement. Both issues resolved with a significant amount of extra headache, stress, and undue hassle, and now because of this, not only will I now avoid that specific pep boys, but because its been so long and the same stuff is happening still, it tells me a lot about the oversight from the company as a whole, and I will no longer service, nor recommend services, to any pep boys because of these systemic and pervasive issues. I wanted to not leave a review, but your automated follow up system wont leave me alone until I do, so here you go. -100/10 stars, avoid at all costs, even if you break down in their parking lot. It's just not worth the hassle if you know anything about anything with vehicles, and if you don't then you will absolutely be taken advantage of. Hope this helps someone.

Nina Cofield

★☆☆☆☆

5 months ago

i wish i could give them 0 stars and im so serious. not only the worse customer service i have absolutely ever experienced, but bringing my car to them was the worse decision i made. oct 17, 2025 i took my car in because my car had just recently hit 200k and i wanted to get the recommended services toyota says for hitting these miles. I also wanted them to check my coolant because i kept hearing a strange water noise coming from my car, but prior to this interaction my car was driving fine with no check engine light whatsoever. after 4 hours they state to me they found the problem and replaced my coolant along with other things relating and did my tune up and fuel cleaning. my car drove off fine the next day i start my car in the morning and instantly my check engine, horrible idling and my rpm is moving on its own. i call them and the "diagnostic" guy wont be in till the next day, so i wait and bring in my car on sunday oct 19,2025. on sunday it took them 3 hours and 3 different guys (one of which would not put his vape down?) to figure out what they messed up. my car drove off fine and everything was fine, just a simple mistake. now monday, oct 20, 2025 my check engine light comes on and i hear a strange noise along with my car is now smoking. i call them once again and they tell me they cant do anything about something they messed up till sunday...... do not come to this location if you care even a little bit about your car! my car was driving fine until they spent over 7 hours completely messing it up!

Gavin Plasschaert

★★★★★

a month ago

Ryan and Alex did an amazing job! We needed our truck done as soon as possible and they got us in extremely quickly with great customer service and a great price. We will definitely come back again.

Sharmika Higgins

★★★★★

a month ago

If you are in the area and you need car repairs done or a tire replacement. Please check out this Pep Boys. We had car trouble at night and although they were closed one of the mechanics stayed to try and help us resolve the issue. We returned the next morning and they were really helpful and honest with assisting us with figuring out what repairs our vehicle needed. They quickly and accurately made the repairs and got us out of the repair shop within a good amount of time. They are honest with their pricing and also provided other options for us if it were feasible, please visit this Pep Boys and support this team.