About Business
PM AUTO CARE brings expert Car Repair solutions to the local community in Naperville, IL, Naperville. From Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Naperville, IL appreciate their attention to detail, leading to a consistent 5.0/5 rating from 32 reviewers. By focusing on the specific requirements of the Naperville, IL area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Naperville, IL and beyond.
Google Reviews
Trevor Burgoyne
★★★★★
3 weeks ago
Had a great experience here. Had a check engine light come on and the car start shaking, fortunately I was close by to this shop and they were still open until 7pm. They immediately helped me run a diagnostic and identified the issue as multiple cylinder misfires. They gave a fair estimate for the work and had it all completed by the very next day! Very professional service, Peter was a pleasure to work with. Would recommend!
Alex N
★★★★★
3 months ago
I had an amazing experience here. The service was fast, professional, and very honest. The staff took the time to explain everything clearly and didn’t try to upsell unnecessary repairs. My car was fixed quickly and runs perfectly now. Pricing is fair, and the quality of work is outstanding. Highly recommend PM AUTO CARE to anyone looking for reliable and trustworthy auto service.
Courtney P
★
☆☆☆☆
a month ago
I brought my car in for repairs paid approximately $800 for the work. While the repairs were so called completed, the experience was ultimately disappointing. Communication was limited for the first 48 hours and an associate name Peter expressed frustration with me when asked typical questions about my car. Given the outcome and my experience it did not feel worthwhile. The lack of customer service was very disappointing as I didn’t not feel like a valued customer. It wasn’t until I paid I received customer service ironically. I would suggest other nearby auto shops.
JD
★★★★★
3 months ago
Fantastic customer service. I called them right before they closed and explained my car situation. The gentleman on the phone listened to me and asked me to bring my car in the next morning so I did. They listened to everything I said and fixed my issue and also noticed another minor issue with my car and quickly fixed it at no extra charge. Highly recommended
Alesya Tkachenko
★★★★★
6 months ago
I've finally found my go-to mechanic, and PM Auto Care is an absolute hidden gem. I've had both an oil change and a brake change done here, and I can't express enough how impressed I am with their service. Not only is the quality of their work top-notch and completely reliable, but their pricing is also incredibly fair—truly the best value I've found around town. The team is genuinely honest and transparent, which makes a world of difference. It's so refreshing to feel confident and at ease when getting my car serviced. I highly, highly recommend PM Auto Care to anyone looking for an honest and dependable auto shop.
BB
★★★★★
a year ago
A month ago our old family car started bouncing on the road so I took it to the Toyota dealership. They said the entire suspension needed to be replaced and gave a very expensive estimate for the work. I was shocked and on a friend's advice I called this service. Guys patiently explained all the options to me and answered all my questions. I even called them many times to clarify details I didn't understand. So I brought the car in the morning and it was ready by the evening! The repair cost me three times less than what the dealership had quoted. They sent a photo report with explanations. And now our old car has been running like new for a month. Thank you!
john salvador
★★★★★
6 months ago
So lucky I found these guys last night after 5:00. My brake line started leaking as I was leaving Aurora to drive home to Chicago. My car has a lot of rust underneath. A lot of shops probably wouldn't touch it. Other shops I called were too close to their closing. They got me fixed and back on the road and home. The price was very reasonable. And now this next morning I'm on the road towards my next service call instead of still needing a repair.
Steve Tich
★★★★★
a year ago
Max made an appointment for me on short notice to complete a brake job on my 2018 Ford F150. Max did the work himself and was very knowledgeable about the repair. He was a hard worker and had great customer service skills. They had a nice waiting area as well. I would recommend his repair service and will return with my other family vehicles.
Kyra L. Stewart
★★★★★
6 months ago
I visited several auto shops! Belle Tire, Firestone, Discount Tire, and even Walmart (some not listed) seeking help with a stripped screw stuck in my rear license plate. Unfortunately, each place either turned me away because they were too busy or explained that they didn’t provide the service, as it could potentially cause more harm than good. After searching online, I found this shop and gave them a call. The gentleman I spoke with was very kind and asked me to bring my car in so he could take a look. As soon as I arrived, they pulled my car right in, quickly removed the screw, and even offered to install my new plates at no cost. When I offered to leave a tip, they politely declined. I truly appreciate their professionalism, hospitality, and genuine care for their customers. I will definitely be returning in the future and highly recommend their services.
David Borochov
★★★★★
4 months ago
My first quote at that place was half than three other places I got quote from. These are awesome guys! It's hard to find auto repair that you can trust. Max and Petter are just good people!!!
Sue Stillwell
★★★★★
4 months ago
The owner is awesome, not only were they fast and efficient with my sons car repair, he went way above & beyond to help me with an issue with a Synchrony 0% card - highly recommend!! Also the shop is very nice/comfortable if you need to wait for anything.
Andy Krick
★★★★★
a year ago
Best experience I ever had in my life .Very knowledgeable owners! They really know what they are doing to your car.They treat your car like their own.Max was the best experience in both: excellent customer care and excellent job that was ever done to my Lexus GX.All part are OEM.Car runs like new! Extremely excellent job! I already recommended this car paradise to all my friends.Higly recommended shop! Superb quality and professional excellence ! You are the best shop on Midwest!
Lana Muzyka
★★★★★
a year ago
I always had problems with my Lexus GX470 brakes. Noises,overheating rotors,etc. Mechanics from MP Auto Care made me forget about my problems. Quick service.This guys know business. Max took good care of my car. Perfect customer service and great quality work.Thank you Max ! Definitely come back again soon for oil change!
George Biester
★★★★★
9 months ago
I live 3 minutes from this place. I was told by Honda that my front stabilizer links needed replaced and they wanted almost $700 For something that should only take 1.5 hours. That was insane to me. I called this place and Max was super helpful over the phone. He gave me a quote. I took my car in and he looked it over. He told me that he didn’t find anything else that needed done. (Honesty) and it took him exactly an hour and a half like he said it would, and he charged me exactly what he told me over the phone. (No surprises) it was much cheaper than Honda. Max was, professional, honest, and did a great job. I will be coming back for any work I need done, in the future. Highly recommend.
Michael Chu
★★★★★
8 months ago
Great service! Brought a car in for a prepurchase inspection. They took me back and showed me exactly all of the issues what they found as well as their opinion on how important each one was. Even after I left, I called and asked them for an estimate for all the issues and they obliged with no problem and very quickly. Highly recommend.
Jacqueline Neerdaels
★★★★★
11 months ago
I highly recommend PM Auto Care. I was having an inspection done on a vehicle. Max was completely transparent with issues he found in the car, and had even taken us back to physically see the issues. It was already late into the even, but he was willing to stay in to inspect our second choice of a vehicle. I am so grateful the honesty, transparency, thoroughness, and affordability. I don't live in the area but if I did, this would be my go to mechanic. Just by entering the building, you can see the owner truly puts their heart and soul into everything they do.
Kris S.
★★★★★
11 months ago
Had a great experience with them servicing my 08 Honda Civic. Came in for an oil change and they were able to identify some minor issues with my vehicle. Made some recommendation on what I should fix and wasn’t pushy. Very honest mechanic and will come again to get my vehicle serviced.
Joseph Jackson
★★★★★
10 months ago
The guys here are amazing! Not only are the the prices very reasonable compared to other places I have been to, they make you feel included in the service. They tell you exactly what's going on in a simple way you can understand if you are not familiar with cars. If you are looking for reliable mechanics that are not going to try and oversell you this is the place!
Desiree Sana
★★★★★
8 months ago
PM Autocare is amazing and hobest- and fairly priced! I went to them, after searching for a new car care business- and here what happened. I was told by a Naperville auto dealership that I needed new front brakes and rotors, and the dealer price was twice as much as PM Autocare. I was nervous to try a new place and told that to Max when I arrived. He said he would take good care of my car. After 20 minutes, Max came out and told me he wanted to show me something… I thought uh-oh…. Max showed me my front brakes and rotors and that I did NOT need them. That is amazing, and unheard of in today’s economy. I feel so fortunate to have found a new, honest and amazing auto care shop! As a single woman, I have been told false work is needed on my car. I’m so glad I trusted the reviews for PM Autocare or I would have spent a lot of money for something unnecessary. PM Autocare is a gem, and Max could not be any more upstanding or honest!
Ann Patrylo
★★★★★
a year ago
I had a great experience with the mechanic's work at very affordable prices. Max completed the repairs quickly and with great responsibility, providing a detailed consultation throughout the process. All issues were resolved on the same day. The waiting area was comfortable, and the customer service was excellent. I highly recommend this place and plan to return in the future.
