PRECISION AUTOMOTIVE & TRANSMISSION

D. L. Masters

★★★★★

Edited 2 months ago

Paid $444 to have my headlights switched out from factory. I brought in the headlights. When I took it in, they said they fit & looked even better than the originals. However, lamp on the driver's side is just a rainbow. I asked if they could look at it & before I could even get out of the car, Joshua stated they were cheap Amazon parts & they couldn't help me. This is not the typical service I get here. **The owner took responsibility and fixed the alignment of the headlights, which were not included in the initial estimate. I said I would pay, but he wouldn't hear of it. Like I said, the dismissal wasn't the typical service I have experienced there. Headlights are now fixed. Thank you for taking a second look.

Chris Pin

★★★★★

3 months ago

Josh at the front counter helped my wife and I out with our car. He was very kind and professional. They did a wonderful job! We were in and out of there in no time. I highly recommend them for any automotive needs

William Steward

★★★★★

2 months ago

Excellent customer service. Had some questions about future needs and they took the time to explain everything I needed to know and answered all my questions. Definitely encourage people needing car service to try them out.

Michael McLendon

★★★★★

a month ago

These people do what you want and need done to your automobile in a professional and timely manner. I have had routine maintenance, such as oil changes, as well as maintenance to worn brakes, front end etc. Great shop.

Brett Roberts

★★★★★

6 months ago

My van was not running well. The check engine light kept lighting up on my dashboard. I needed a good local shop to help me. I found Precision Automotive on 6th. They are knowledgeable, trustworthy and charge a fair price. I didn't find a good local shop, I found an outstanding one. I highly recommend them for your vehicle.

Natalie McArthur

★★★★★

7 months ago

Honest & reliable. Fairly priced. My car’s transmission light came on after some body work from an auto body place. I brought my car here. They found (quite quickly) that after the body work, someone forgot to plug something back in! They only charged me for for a bit of labor. I’ve gone back here for all my automotive needs since. They are who I refer my friends and family too. They give accurate estimates and most importantly, don’t try to upsell things you don’t need, don’t want, or can’t afford. They won’t do any work without your authorization as well. Trustworthy. Something you don’t see very often these days.

Sean Armentrout

★★★★★

7 months ago

Integrity. Quality work and fairness. Been going for over 15 years and will keep coming because finding honest and competent isn’t always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.

Mark Rice

★★★★★

2 months ago

I needed some transmission shifter repairs, and they did a great job. I have had consistently good experiences with Precision Automotive.

Angie Olson

★★★★★

11 months ago

Steve and his staff were referred to me as being an honest, trustworthy group where my vehicle(s) would be competently repaired with great customer service. I can attest to the truth of this. The first time I spoke with Steve was when I actually had a vehicle at Cooper's to be repaired, and had paid them a LOT of money, only to have it break down again immediately after picking it up; it was *again* at Cooper's for a long time, and I was being told of another large sum it was going to *again* cost me for *more* repair. Steve disagreed with what I had been told about it, as he believed the problem to be something entirely different. I had a tow-company go get my vehicle. Cooper's left oily rags all over the floorboards and the underside of the front dash and steering wheel was in pieces all over the floor of the vehicle. Steve was actuaĺly right!-- and repaired the problem the same day it was brought to him---and saved me HUNDREDS of dollars from what COOPERS planned to have me pay. He and his staff do honest work and don't inflate anything being proposed to be done. RARE in the car-repair industry! They have now had my repeat business, and I have never felt as though I've been taken advantage of. Ever. I can heartily recommend them to anyone looking for ethical, solid mechanical repair or service. And Bonus: They're all genuinely nice people!!

Bullwinkle Von Coffeehausen

★★★★★

5 months ago

Josh, the manager, was very friendly and helpful. My issue was resolved and within the price quoted. I'd definitely recommend giving them a chance to service your vehicle.

James Roddy

★★★★★

a year ago

Every time I come here I have a great experience. When I first moved to Tacoma, Steve and his team took care of my personal vehicles whenever they needed maintenance. When servicing the vehicles he is honest about their condition and anticipates what they need to prevent problems down the road. When there is something wrong with one of my vehicles he is honest about the repairs that are necessary. Precision Automotive is a mechanic shop with high integrity and excellent service. They now service all of my company vehicles as well. Their pricing is very fair and transparent. In one instance I had my truck get stolen and when the police recovered it the locks and ignition were busted out and the catalytic converter was gone. He meticulously inspected and tested the truck after we got it back and worked with me while we dealt with insurance to pay for the repairs. Steve has even given me a ride home when he didn’t feel one of my vehicles was safe to drive and we determined together the repairs would cost more than one of my vehicles was worth. I can’t recommend them enough.

Jamie G.

★★★★★

7 months ago

Precision Automotive is outstanding—clear communication, fair prices, skilled techs, and a clean shop. Josh explained everything with patience, and I trust them completely with my truck. Highly recommend!

Tom Sunday

★★★★★

7 months ago

After moving here from South Carolina one month ago and having a great local mechanic take care of my vehicles, (shout out to Roysons K and A automotive). I am happy to have found Precision, felt like I was right back with my local, yet knowledgable mechanic. Feeling more like home everyday. Thank you for great service.

Meghan Woodard

★★★★★

8 months ago

I initially had my car towed in because it would not start. Precision was able to identify the problem, (a broken ignition lock), however, they stated that it would be easiest to resolve through the dealership. I primarily spoke with Josh and he went above and beyond to help me figure out the logistics with the dealership (who were not quite as helpful). Despite not having fixed the issue, I fully trust Precision to act with integrity and transparency and would definitely recommend them for that alone. I am especially grateful to Josh for helping me navigate my situation with patience and honesty.

Daren Holter

★★★★★

a year ago

i had my mom's car in to have a safety inspection and preventive maintenance done. Very happy with the service and customer experience. I have used this shop over the years as well as both my younger and older brother. This is a shop you can trust. I rather take my vehicles to a local shop rather than a large dealership. I will continue to take my vehicles here for both minor and major service. Keep up the good work Steve.!!!

Nathan Hill

★★★★★

6 months ago

Going to the mechanic is a bit like goong to the dentist. It is expensive bit you gotta do it. Taking my car to precision is educational, helpful, and the homies that work thereare prompt and thorough. They take the hassle out of what can be an unpleasant experience. This is the spot.

CassieandEllie Sachs

★★★★★

a year ago

We have been happy customers for over 15 years! We have brought all of our vehicles to Steve and his wonderful technicians! They do a great job of communicating the issues and explaining when any additional work is needed. We will continue to bring our cars to be serviced by Precision!