Premier Toyota of Amherst Service is a leading Car Repair specialist serving the Amherst, OH, Lorain area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.5/5 rating from 31 verified reviews, their reputation precedes them. As a locally-owned business in Amherst, OH, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Amherst, OH.
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Offered very low price for trade in. Wanted too much for new one.
Craig Mcgregor
★★★★★
2 months ago
Friendly staff.
Jeff Rakar
★★★★★
4 years ago
Awesome....went in for a VIN inspection and they were very accommodating.
Ricardo Leos
★★★★★
4 years ago
Very helpful and I picked up my truck the next day as promised.
Laurie Songer
★★☆☆☆
2 years ago
They were not very friendly and very expensive even with a warranty.
Nishant Bhardwaj
★★★★★
3 years ago
Bought Toyota Venza from the dealership, Kareem made my car buying experience very comfortable.
Marlene Tucker
★★★★★
2 years ago
I love the service, efficiency and honesty of the staff. I am on my 5th Corolla. Some leased and some owned. A great car and dealership.
Annie Grunder
★☆☆☆☆
a year ago
Russ the service manager was rude and condescending!! I will no longer buy or service my Toyota here. If I could give him 0 stars I would for how I was treated!!!
Christine Rivera
★★★★☆
7 months ago
Still waiting for my parts for my air conditioner, still hot outside.
John L. Anderson
★★★★☆
3 years ago
A good backup dealership! Years ago did some trickyness trying to say my brakes were bad on the 2006 Prius. The brakes lasted anothe 100,000 miles. I suspected the bad diagnosis.
Joshua Nelson
★★★☆☆
5 years ago
Went in because I failed the emissions test for registration. Diagnostic tests quotes came out to almost $1000. About $125 each. I wasn't worried because generally, in my experience, Diagnostic fees a waived or reduced if you have the work done at that shop. They are not at this shop. The work was good (at least good enough for me to pass emissions). I'll go elsewhere from now on.
Essie Hawes
★★★★★
4 years ago
I have dealt with and purchased all of my vehicles with Premier. They always provide excellent service as well as informed and polite sales personnel. My service today was good and informative and courteous. My son recommended me to them some time ago and I haven’t had a complaint in all that time. I’d give a ‘thumbs up’ to my friends regarding Premier.
Jeannette Malika
★☆☆☆☆
a year ago
Zero stars, I have caĺled the service dept 4 times. I needed my tire changed and surprise no answer each time. Now I have to drive a further distance to get my tire changed. Worst company EVER! won't go back to them.
Dave Hockett
★★★★★
4 years ago
Service advisor was fast, efficient, and friendly. The only thing I can really say that wasn't great was the length of time I had to wait for an appointment because of how far out the service department was booked, but that could say they do such a great job they are popular. Overall, a great experience.
Trevor Evans
★★★★★
2 years ago
Couldn't have had a better time in purchasing a vehicle. Everyone here is pleasant and welcoming. We had our minds made up upon parking in the lot. Saw the one we wanted, & the rest is history. Proud owners of a 21 Camry XLE. We would strongly suggest coming to see the great team at Premier Toyota of Amherst. A+
Charles Andre
★★★★★
2 years ago
Collin was awesome!!! We love the sequoia. Nice easy-going guy.
Michael Hurd
★☆☆☆☆
Edited a year ago
Russ the service manager is rude and unprofessional. Being told my vehicle was ready for pick-up after three weeks. I went to the dealership to pick it up. The dashboard was still disassembled. The battery cover had not been replaced. The mechanic slammed the dashboard back together, then slammed the battery cover closed. In doing so broke the battery cover. The original problem with the camera's camera's came back. I called the dealership service. I explained why I could not leave my truck for another three weeks I own a business and need my truck. Russ came on the phone and in his usual rude and unprofessional self said " I hear you don't like the way we do business" and that i should go somewhere else. The sales staff is awesome at what they do. But because of the absolute unprofessional attitude of a service manager I can't ever shop there again.
Austin Feldman
★★★★★
a year ago
Came in for a transmission fluid flush for my supra back in July. Was worried about how it would go, given what I heard about flushes on transmissions. Went smoothly for the most part outside of my tranmission was super slow to cool( Took 2 days to cool down). Luckily, they hooked me up with a loaner until the service could be completed. Very happy overall with service and the communication they had with me.
Stephen Wallace
★★★★★
4 months ago
This is the second car we bought from this dealer. Came from Akron to do it and was worth the drive
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