Google Reviews
Matt Rojohn
★★★★★
11 months ago
If you are looking for the best auto repair facility in KC area, please stop in and talk to Alex. Don't let the insurance companies talk you into taking it to a fly by night repair shop. This is hands down the best shop. They will fight for you to restore it back to OEM specs. This is the second time we have used these. Due to an unfortunate deer collision we had to bring the vehicle back for another visit. The attention to detail here is amazing. The customer service is incredible. I will never use another shop. Thank you for the amazing work gents!
Shawn Morris
★★★★★
4 months ago
Review time. Recently my 2024 VW Golf R took some parking lot damage to one of the doors, mainly a couple scraps to the paint (to the metal) and bumps, not a thing you want to see when going back to your car. I’d driven by this place forever having used to live nearby, but when researching a place to get the damage repaired, these guys were consistently at the top of the list and after having worked with them, I really understand why. I stopped by for a quote and was helped very quickly, Chris walked me through the work that would need to be done, explaining the how and why they would work their process, very helpful, very friendly. Also, this shop wasn’t on my “listed vendors” from my insurance, but I am happy that I ignored that and went with a shop of my choosing rather than theirs(Progressive), the work was fantastic. Every time I stopped in or talked to the guys on the phone, they are very friendly and made the whole ordeal a shockingly smooth experience. The result of the work on the car is that you really can’t tell that there was an issue in the first place, just as you would hope. In fact, I keep my car pretty clean as it is, but they went a step beyond going so far as to detail the interior and exterior to the point that it felt like the day I drove it off the lot brand new. Definitely did not need to do this, but the fact that they did just really impressed me and left me very appreciative (especially right before the Thanksgiving holiday? Saving me chores? What is this?). Five stars all around, I hope I don’t need their services again, but if I do, there’s no question who is going to take care of my automobiles.
Matt Rojohn
★★★★★
Edited 11 months ago
When we asked another shop, who does similar work to them because they were booked, Prestige Auto was recommended to us. Upon the first interaction with Alex, we knew we took our car to the right place. Sons 2015 Lexus RCF has numerous Mods that were damaged while his car was parked. Hit and run had the son devastated. Other shops did not want to touch it but Prestige auto took on the job. Coming from a perfectionist ,These guys do it right. We just picked up the car today and we are 100% satisfied with the attention to detail on this repair. Car looks better today than when it was first purchased. These guys did an amazing job with this repair. Highly recommended for any style of car especially if you have high end sports car. We really wanted to thank our technician that worked in her but we forgot to ask... thank you mr. Repair man!!! You did an amazing job...Thank you Prestige Auto.
Jane Kaspar
★★★★★
a month ago
Brought my car in after a rear-end situation and they took care of everything quickly and professionally. The turnaround was fast, the repair work looks flawless, and the whole process was smooth and stress-free. Great service and quality work, highly recommend!
Julie Towner
★★★★★
4 months ago
I almost never leave reviews, but this team earned it. From estimate to pickup, the whole process was smooth, clear, and ridiculously easy. My car was done ahead of schedule (which never happens), and they even fixed a small dent I didn’t ask about — no extra cost, no delay. And LADIES extra bonus... They didn't ask to speak to my husband once! Dealerships...I'm talking to you, take note. When I picked my precious baby up, it looked like it had just rolled off the BMW showroom floor in Germany. Spotless, shiny, perfect. If you’re on the fence about who to trust your car with, don’t be. These guys are chef's kiss — highly, highly recommend.
Noah R
★★★★★
a year ago
Top notch work and customer service! I was in the middle of a 3-car pileup wreck in my 2023 Silverado. After extensive research for body shops in KC I decided to go with Prestige Auto to fix my new truck. They exceeded my expectations with the workmanship and stayed true their timeline of two weeks. They finished 4 days early even! They did not cut any corners, and battled my insurance to get OEM GM parts. This is the reason I chose Prestige, because most surrounding shops do not battle, and you’re stuck with junk parts that don’t fit right. I will only be using Prestige Auto moving forward. They made it clear to me that they care about the customer and our vehicles.
C C C
★★★★★
4 years ago
Prestige is absolutely the best body shop we’ve ever used. We hit a deer on the highway (yikes!) at 4 am on the way to an early flight out of KCI, and it caused extensive damage from bumper to bumper. One of the doors even had to be entirely replaced. Alex and Chris and the team were professional, honest and did a beautiful job. They do terrific work and stand behind it, and kept us informed along the way. Best of all, the car looks like new again! They did everything as promised and just right, even handled coordinating with our insurance company. Because we like and appreciate cars, now that we’ve found Prestige, there’s no need to look anywhere else. Thanks for a job well done!
The Mad Machinist
★★★★★
3 years ago
When you search top 10 body shops in kc these guys are at the top fir a reason. 30 minutes from quote request to response and 2 hours later a rollback was out to get my car. Chris is amazingly fast with information and the repair itself was rather quick considering. They worked hard to get quality oem parts when the insurance tried to cheap out. They really went to bat for me and that means a lot to me. I whole heartily recommend them for all your collision repair needs.
Arman Ahmed
★★★★★
Edited 4 years ago
Prestige Auto did an excellent job of restoring my 2018 Honda Accord to a state even better than before the accident. My front driver’s side experienced significant mechanical damage in the steering and suspension systems leaving the car undrivable. The crew at Prestige were able to buy all the OEM parts they needed to get the job done right. The paint matching and blending looks great. They worked directly with the other insurance company and made the whole process as easy as it could be for me. Jacob and Alex were very upfront, communicative, and professional. And not only did they wash the entire outside of my car, they detailed the inside too! They didn’t have to do that, but they did. This shop goes above and beyond, and I would recommend to anyone in need of collision repair.
Shane Hampton
★★★★★
4 years ago
I will never take my car anywhere else. The Professionalism, Perfectionism, and Sincerity that Alex and Chris showed to me from start to finish was the best experience I've ever received from any car repair shop. They kept in contact with me when dealing with my insurance. When getting the parts needed for my Car, which is difficult right now with everything that is going on in the world today. They made sure to have my car finished as soon as possible. I felt very important to them and you could not ask for more from a body shop. I highly, highly recommends coming to their shop for any body repair or collision repair that you may need in the future. You will be far from disappointed in the customer service and attention to detail. Thank you so much Chris and Alex, you really made a very stressful time in my life much more relaxing and bearable to deal with.
Tyson Bell
★★★★★
9 months ago
Prestige Auto is the only place in Kansas City I trust with my vehicles! When it comes to auto repairs, they truly go above and beyond. Not only are they incredibly timely and professional, but they also show genuine understanding during what can often be a stressful time. Chris deserves a special shout-out for his exceptional communication. He made sure I was kept in the loop every step of the way, providing frequent updates and even sending photo updates when necessary. It's so reassuring to know exactly what's happening with your vehicle. And in the shop, Alex is a true perfectionist. He consistently goes the extra mile to ensure that every repair is done as close to perfect as possible. The attention to detail from the entire Prestige Auto team is truly impressive. Whether you're facing major or minor repairs, I highly recommend Prestige Auto. They'll take excellent care of you and your vehicle!
Andrew Johnson
★★★★★
7 months ago
I was absolutely delighted with the work Prestige Auto did for me! The quality of workmanship is first rate. My car looks amazing. Highly professional and friendly service too. Five stars+ from me.
kee ling
★★★★★
a year ago
The team at this body shop demonstrates remarkable respect and kindness. (1) They always promptly answer my calls, (2) consistently achieve exceptional results, 100% of the time, and (3) are outstanding professionals. This body shop is, in my opinion, the best worldwide and in Kansas City.
Ryan Sharp
★★★★★
9 months ago
I can't say enough good things about Chris, Alex and the crew at Prestige Auto Collision. This is by far the best auto collision body shop in Kansas City and in general just one of the best companies in KC period. I have had my car worked on by Prestige Auto several times in the past two years and each time I experienced nothing but exceptional quality work and above and beyond customer service. These guys really have their process dialed in and down to a science. They are truly on your side when dealing with the insurance company and fight for what is right and should be approved to get the job done correctly. Most insurance companies want to take short cuts to save themselves money. But here's the thing, you pay a premium for your car insurance and so your car should be fixed by a quality shop with quality parts. Prestige will make sure that happens. I have been to other body shops where they will just accept the answer the insurance company gives them and then fix your car with sub-par results. Chris, Alex and team don't accept that. They are going to do what it takes to get the job done right and ensure it will be quality work that is covered when they are done with your car. They are just as busy as other body shops in the area, but they don't use that as an excuse and are able to make the magic happen. Don't bother with the hassle of other shops. If you want a no hassle and worry free top notch experience, go to Prestige Auto.
Gayla Guthrie
★★★★★
a year ago
If I could give Prestige Auto Collision 6 stars, I would! :) I was rear-ended by another car and was searching for a reputable auto shop for repairs. I lease a Jeep and as I don't own the car, I needed to be certain of the quality of the repair work. As a woman, I also wanted to be treated fairly and with respect. Thanks to so many fantastic Google reviews, I decided to give Prestige a try. I'm so glad I did! Chris and his team were absolutely amazing! They provided outstanding customer service from beginning to end. They guarantee their work using only new parts, unlike other auto shops that use after-market or junkyard parts. Chris battled with the insurance company to ensure complete coverage of the repairs with new parts. He was communicative and transparent through the entire process, keeping me informed and emailing photos as the repair work was being completed. When I returned to the shop to pick up my Jeep, Chris explained the full scope of the repairs. He walked me out to the car and we did a walk-around to make sure I was completely satisfied. My Jeep had been freshly washed and was sparkling clean! I had an exceptional experience with an honest, top notch auto collision shop. Kudos to Chris and the Prestige team! Highly recommend!!!
Tom Platz
★★★★★
a year ago
Top-notch service, communication, and workmanship from start to finish. These guys are professional, used OEM parts, and I couldn't be happier with the repairs to my VW Golf R that was damaged from a collision with a deer. Very highly recommended!
Ирина Краснобаева
★★★★★
a month ago
Had to have work done on a brand new car after backing up into garage door, even though it was holiday season Alex went extra mile to find all parts and have them delivered in a very short period of time and get the work done .Definitely will recommend
Dan Engstrom
★★★★★
a year ago
Best Auto body shop in Kansas City! It was absolute pleasure to have my car repaired by Alex and the crew at Prestige. They were quick to keep informed about progress and my twenty year old looks better than the day it rolled out of the factory. They noticed a few spots that weren't up to their standard and went above and beyond to make it perfect. My experience was extremely friendly and very professional. This is the only place in Kansas City I will take my car too.
Kyra Alexander
★★★★★
a year ago
I had a great experience at Prestige Auto KC! After my car accident, I was really stressed and overwhelmed about what my next steps were. Chris made the entire process so easy. From the moment I walked in, he was friendly, professional, and incredibly helpful. He walked me through the repair process, worked with my insurance, and kept me updated every step of the way. My car looks AMAZING and I couldn’t be more grateful for the excellent service. I will only recommend this shop, and especially Chris, to anyone in need of collision repair!
Melissa Dunlap
★★★★★
a year ago
I had an exceptional experience with Alex & Chris from first contact to pick-up. My car looks amazing! Not only did they fix accident damage, but I also had a chip on the hood repaired and cosmetic fixes on the front and rear bumpers. The paint match is exact! I noticed one headlight I had that was cloudy now looks brand new! They cleaned the car like it is brand new - inside and out. Seriously, it looks like it was detailed inside! I highly recommend Prestige Auto Collision. I won't take my car anywhere else! Thank you for such a wonderful experience.
