About Business
Quality Towing & Recovery brings expert Car Repair solutions to the local community in Leominster, MA, Leominster. From Auto repair shop, Auto body shop, Auto glass shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Leominster, MA appreciate their attention to detail, leading to a consistent 4.0/5 rating from 123 reviewers. By focusing on the specific requirements of the Leominster, MA area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Leominster, MA and beyond.
Google Reviews
Ga
★★★★★
Edited 5 years ago
This Thursday my car got towed from this company. This company have a name of Quality for a reason. The towing guy was super nice and kind with my daughter and me, the guy in the office was incredible nice and all of them did everything in their power to help me resolve my problem and take my car out. I recommend everyone to this company. In my 50 years old I never had a so nice experience with towing company as I did with this one. I am very thankful for their services and thankful to know them. If I can give 10 stars to them, I was going to give. I am happy with the business this company did for me.
Joyce Rettstadt
★★★★★
2 months ago
Great service for a flat tire. Good communication
Kevin P
★★★★★
3 years ago
My passenger side wheel axle and control arm broke a few nights ago so I needed a tow. I called around and no one picked up the phone, no one except Quality Towing! They sent Dan over and he got here quickly and delivered on quality customer service and care. The price was not as bad as I thought it would be and the car was dropped off at the right location. Thanks Dan and thanks Quality Towing!
TheBloodWeb
★★★★★
2 years ago
Had a bad night last night with my car breaking down, but Quality definitely pulled through and lived up to their name. Before them I had tried 4-5 (?) other places, and none of them could help, one guy from another towing place came and left because he was struggling to get the car loaded without a flatbed, and the other towing businesses either didn't have drivers available or didn't have a flatbed. The driver from Quality that came to help was Corey, who was first of all helpful and knew what he was doing, but also very friendly and made the entire experience far less stressful. He provided a lot of advice for what to do with the car, as well, just to be nice. While I hope I won't need to, if I do need to be towed again, I'll be going straight to Quality again. Thank you
Shane Danielle Bilodeau
★★★★★
a year ago
A HUGE shout out to Tommy from Quality Towing for excellent customer service and going above & beyond for our son! It was such a scary process for a 20 yr old to experience. You made the recovering of his and his coworkers belongings a simple and easy process. Make sure your babies drive a Ford Flex!!!! LOL
Elevxted XD
★★★★★
4 months ago
premium services, would recommend for a friend or family & the truck driver Alex was awesome, helped me out so much
Robert Cruickshank
★★★★★
a year ago
I called and the woman that answerd was super nice. She asked what the problem was, I described my issue and she said “I’m sorry you’re having a rough day, we’ll get you taken care of”. While I was still pissed about my truck pissing coolant, he kind words definitely made the situation a little less stressful. Now for the tow, the guy showed up and got right to work. My truck was on the flatbed and strapped down in no time and we headed out. I chatted with the driver on the way and it took my mind off my truck issue even if it was only for 15 minutes. When we got to my house it was pouring rain. We both hopped out and I got in my truck and unloaded it as fast and as safely as I could. All in all it was a great experience. It was pricey but that’s to be expected.
Sara Miles
★★★★★
a year ago
As with many folks who need a tow, my experience started out as a terrible day when my truck dropped its fuel tank on I-190. I was towing a trailer at the time, and the state police called this company. After a bit, we were headed back home with my truck on the flatbed and the trailer towed behind. When I had questions about my bill, Todd from the office did not just brush me off, but took the time to listen to my concerns and we worked out a equitable solution. I hope I never need these folks again, but I feel pretty confident saying that they'll go the extra mile to be fair and considerate, especially if you are fair and considerate back to them.
Kevin Godlewski
★★★★★
a year ago
Tommy from Quality Towing and Recovery is simply the nicest person you'll ever meet. In circumstances that made it easy to be short tempered, he arrived shortly after being dispatched with professionalism and courtesy, quickly recovered our vehicle, offered a few solutions as to where it should be towed, and had us on our way within minutes. He was pleasant, funny, and very helpful. If you find yourself in need of towing services in and near Leominster - do yourself a favor and call Quality Towing and Recovery.
Mavxpxds Reyes
★
☆☆☆☆
6 months ago
I've witness these drivers break the traffic laws often but driving down the road at night with rear spot lights on is ridiculous and dangerous how do you not know? your truck is empty and you have a giant windown in the center of the truck all the way up 117 from rte70 until he pulled in the lot
Nicole Gilford
★★★★★
7 years ago
Usually if you have to have a car towed, you are already having a bad day. We had to have a car towed on a weekend. The staff waited late for us to pick the car up the next day. Prices were fair and honestly the man that towed the car for us back to our home was unbelievably nice. Very professional and if you need a tow (hopefully you don't) I reccomend Quality Towing. They certainly live up to there name!
Steven Ortiz
★★★★★
3 months ago
Alex the one that picked my car up was 10/10 really enjoyed the work he did very nice company n person
Nancy Huynh
★★★★★
a year ago
I really enjoyed my experience with this towing company. Once they started working on my getting my car 'unstuck', they were very caring and treated my car very gently. I couldn't be happier with the help I received and would call on them again the next time I need towing services. You guys are the best! Thank you so much for your help!
angie Matthew
★★★★★
a year ago
My brother got into an accident and totaled his car. We were expecting the car to be covered in snow, but these amazing people covered the car completely to prevent weather damage to belongings and made this process as easy as possible. Very kind, professional, and compassionate people. I am beyond pleased with my experience with this company.
meng chen
★★★★★
a year ago
Last Friday, I had an unexpected car issue when my battery died while waiting at a red light. I reached out to quality Towing for assistance, and Cory came to my rescue. Not only did he jump-start my car, but he also went above and beyond by following me to A & B Tire to ensure my car was safe to drive. At the shop, Cory checked my battery and advised me that I needed a replacement. I took his advice and replaced the battery the next day, and my car has been running perfectly ever since. I’m incredibly grateful for Cory’s professionalism, kindness, and dedication to making sure I was taken care of. Quality Towing has earned my trust, and I highly recommend their services to anyone in need of reliable and caring assistance. Thank you, Cory, and the entire team at Quality Towing!
Lauren Leblanc
★★★★★
2 months ago
They were great to work with! we broke down and needed a tow for our trailer and they were responsive and showed up within a half an hour.
Matt Boland
★★★★★
7 months ago
This past weekend, my car broke down on the highway and I was stuck at a local gas station. Thankfully, Quality Towing, specifically Alex, was able to get my car from Leominster to Boston. He was not only ready to tow, but also to do it at a very fair price. Couldn’t be happier with the promptness and professionalism!
Katie
★
☆☆☆☆
Edited a year ago
Company towed a vehicle without cleaning off snow/ice this past Friday. When driving it caused chucks of ice to fly off the vehicle being towed at multiple other vehicles driving. Resulted in damage to my vehicle. Company should know better. Luckily the damage is only to my vehicle this could literally cause a deadly accident.
Roland Gurney
★★★★★
6 months ago
The driver who was in charge of my tow was great, Hooked my vehicle up real quick got it on the flatbed. Then he dropped it off at my house. We struck up a good conversation on the ride. Very personable. Hope he does well
grisha bykhovsky
★★★★★
7 months ago
Took exceptional care of my car while they had it for 2 days, never a fun time when a State Trooper has your car towed but Quality Towing made the process painless and worry-free. Even went as far as having the mirrors folded in when parked and cleaned/knocked off their shoes before they got in it!
