Quality Towing & Recovery

Matt Boland

★★★★★

7 months ago

This past weekend, my car broke down on the highway and I was stuck at a local gas station. Thankfully, Quality Towing, specifically Alex, was able to get my car from Leominster to Boston. He was not only ready to tow, but also to do it at a very fair price. Couldn’t be happier with the promptness and professionalism!

Lauren Leblanc

★★★★★

2 months ago

They were great to work with! we broke down and needed a tow for our trailer and they were responsive and showed up within a half an hour.

meng chen

★★★★★

a year ago

Last Friday, I had an unexpected car issue when my battery died while waiting at a red light. I reached out to quality Towing for assistance, and Cory came to my rescue. Not only did he jump-start my car, but he also went above and beyond by following me to A & B Tire to ensure my car was safe to drive. At the shop, Cory checked my battery and advised me that I needed a replacement. I took his advice and replaced the battery the next day, and my car has been running perfectly ever since. I’m incredibly grateful for Cory’s professionalism, kindness, and dedication to making sure I was taken care of. Quality Towing has earned my trust, and I highly recommend their services to anyone in need of reliable and caring assistance. Thank you, Cory, and the entire team at Quality Towing!

angie Matthew

★★★★★

a year ago

My brother got into an accident and totaled his car. We were expecting the car to be covered in snow, but these amazing people covered the car completely to prevent weather damage to belongings and made this process as easy as possible. Very kind, professional, and compassionate people. I am beyond pleased with my experience with this company.

Nancy Huynh

★★★★★

a year ago

I really enjoyed my experience with this towing company. Once they started working on my getting my car 'unstuck', they were very caring and treated my car very gently. I couldn't be happier with the help I received and would call on them again the next time I need towing services. You guys are the best! Thank you so much for your help!

Steven Ortiz

★★★★★

3 months ago

Alex the one that picked my car up was 10/10 really enjoyed the work he did very nice company n person

Nicole Gilford

★★★★★

7 years ago

Usually if you have to have a car towed, you are already having a bad day. We had to have a car towed on a weekend. The staff waited late for us to pick the car up the next day. Prices were fair and honestly the man that towed the car for us back to our home was unbelievably nice. Very professional and if you need a tow (hopefully you don't) I reccomend Quality Towing. They certainly live up to there name!

Mavxpxds Reyes

★☆☆☆☆

6 months ago

I've witness these drivers break the traffic laws often but driving down the road at night with rear spot lights on is ridiculous and dangerous how do you not know? your truck is empty and you have a giant windown in the center of the truck all the way up 117 from rte70 until he pulled in the lot

Kevin Godlewski

★★★★★

a year ago

Tommy from Quality Towing and Recovery is simply the nicest person you'll ever meet. In circumstances that made it easy to be short tempered, he arrived shortly after being dispatched with professionalism and courtesy, quickly recovered our vehicle, offered a few solutions as to where it should be towed, and had us on our way within minutes. He was pleasant, funny, and very helpful. If you find yourself in need of towing services in and near Leominster - do yourself a favor and call Quality Towing and Recovery.

Sara Miles

★★★★★

a year ago

As with many folks who need a tow, my experience started out as a terrible day when my truck dropped its fuel tank on I-190. I was towing a trailer at the time, and the state police called this company. After a bit, we were headed back home with my truck on the flatbed and the trailer towed behind. When I had questions about my bill, Todd from the office did not just brush me off, but took the time to listen to my concerns and we worked out a equitable solution. I hope I never need these folks again, but I feel pretty confident saying that they'll go the extra mile to be fair and considerate, especially if you are fair and considerate back to them.

Robert Cruickshank

★★★★★

a year ago

I called and the woman that answerd was super nice. She asked what the problem was, I described my issue and she said “I’m sorry you’re having a rough day, we’ll get you taken care of”. While I was still pissed about my truck pissing coolant, he kind words definitely made the situation a little less stressful. Now for the tow, the guy showed up and got right to work. My truck was on the flatbed and strapped down in no time and we headed out. I chatted with the driver on the way and it took my mind off my truck issue even if it was only for 15 minutes. When we got to my house it was pouring rain. We both hopped out and I got in my truck and unloaded it as fast and as safely as I could. All in all it was a great experience. It was pricey but that’s to be expected.

Elevxted XD

★★★★★

4 months ago

premium services, would recommend for a friend or family & the truck driver Alex was awesome, helped me out so much

Shane Danielle Bilodeau

★★★★★

a year ago

A HUGE shout out to Tommy from Quality Towing for excellent customer service and going above & beyond for our son! It was such a scary process for a 20 yr old to experience. You made the recovering of his and his coworkers belongings a simple and easy process. Make sure your babies drive a Ford Flex!!!! LOL

TheBloodWeb

★★★★★

2 years ago

Had a bad night last night with my car breaking down, but Quality definitely pulled through and lived up to their name. Before them I had tried 4-5 (?) other places, and none of them could help, one guy from another towing place came and left because he was struggling to get the car loaded without a flatbed, and the other towing businesses either didn't have drivers available or didn't have a flatbed. The driver from Quality that came to help was Corey, who was first of all helpful and knew what he was doing, but also very friendly and made the entire experience far less stressful. He provided a lot of advice for what to do with the car, as well, just to be nice. While I hope I won't need to, if I do need to be towed again, I'll be going straight to Quality again. Thank you

Kevin P

★★★★★

3 years ago

My passenger side wheel axle and control arm broke a few nights ago so I needed a tow. I called around and no one picked up the phone, no one except Quality Towing! They sent Dan over and he got here quickly and delivered on quality customer service and care. The price was not as bad as I thought it would be and the car was dropped off at the right location. Thanks Dan and thanks Quality Towing!

Joyce Rettstadt

★★★★★

2 months ago

Great service for a flat tire. Good communication

Ga

★★★★★

Edited 5 years ago

This Thursday my car got towed from this company. This company have a name of Quality for a reason. The towing guy was super nice and kind with my daughter and me, the guy in the office was incredible nice and all of them did everything in their power to help me resolve my problem and take my car out. I recommend everyone to this company. In my 50 years old I never had a so nice experience with towing company as I did with this one. I am very thankful for their services and thankful to know them. If I can give 10 stars to them, I was going to give. I am happy with the business this company did for me.