Quality Transmission Inc

Dory Phillips

★☆☆☆☆

Edited 7 years ago

My son has taken his car here twice and both times they had the car for over a month giving him one excuse after another about why they didn't have it fixed. The price may be reasonable but when you are without your car for two months it is ridiculous. If you take your care here, get everything in writing. The cost and the time it will take them to finish.

J M

★☆☆☆☆

6 years ago

I have made several attempts to get the work repaired on my transmission that they did and is under warranty. I have been scheduled an appointment which was scheduled out 3 weeks only to have my vehicle sit in their yard for 2 weeks. They told me nothing was wrong with it. I picked it up unannounced and it had 2 inches of snow from a storm on Monday this was a Friday. Meanwhile the woman said it has been driving fine all week. The mechanic who pulled it out of the fence could not get it to reverse. One of the reasons I took it back. I was informed the tech would be calling me. I believe this to be the owner. I called to follow up 2 weeks and still the woman in the office tells me the same story. He will be back next week. It's obvious I will not get anywhere and need to reach a lawyer to get my money returned. Your transmission will work when you pick it up but good luck trying to get them to honor their warranty. They try and drag it out until your warranty is expired. I recommend you be quick acting and not believe the girl in the office when she tells you next week, next week never comes and they never looked at my vehicle or they would know it does not shift right and the reverse does not like to work. It's worse now than when I originally took it to them. I am glad they sleep at night knowing they are taking from my family. I work hard for my money just as they do and don't expect to be ripped off.

Gordon Henderson

★★★★★

10 years ago

Best I have tried. Brent, Dana and the crew have been informative. They explain what the problem is and will not let a project leave if it is not right. I have challenged them with a transmission to support 1000 hp toy, 3 season of abuse still rocking. They have rebuilt several types for me manuals, automatic, truck and my T-Cases. Great price and great turn around time.

Michael Athey

★★★★★

2 years ago

They live up to their name! Quality service, friendly help, and and in my case close to home. I definitely will call them again if I ever have transmission issues again.

S. Morris

★★★★★

4 years ago

Phenomenal customer service! I brought my car to them for a transmission issue. I thought I'd need a new one after I got a quote from another mechanic in town. Quality Transmissions quoted me about half as much and had my car back alot sooner than expected. They were very knowledgeable and honest with me about everything they did.

Mary Moore

★★★★★

2 years ago

This place has been so helpful in diagnosing our problem. We have taken it in 2/3 times and diagnostics were difficult to recover and the problem wouldn't happen when test driving. Finally it was figured out. The repair took 3 weeks, but seems to be running great! They even scheduled a follow up appt in a week or so to make sure! I 100% recommend this business!!

Russ Schultz

★★★★★

5 years ago

Called on Tuesday with a bad transmission. She said “bring it in Wednesday and I’d get it back by the weekend”. She also quoted a price $300 less than any other quote. And they did it. I got a call Friday morning that my truck was ready, and within $35 of the quoted price. Unbelievable service and the truck works great. I definitely will recommend them to my friends and family

Renee Hawkins

★★★★★

6 months ago

BEST place in town. Great prices. AMAZING staff and owner.

Levi VanBrugge

★★★★★

10 months ago

Great experience with theses guys! I dropped my truck off in the morning and they had my new transmission installed and ready to go before 3PM!

Cathy Ware

★★★★★

a year ago

I worked with these folks years ago on a transmission replacement for a car I had. So I went back there thinking that I had a transmission problem on my newer car. He was able to call me within a half an hour and tell me that it’s definitely not the transmission, giving me a sigh of relief. He referred me to mechanic who I did go to, and was able to fix the problem which ended up being a detached heat shield. I will go back to Quality Transmission if I ever need more transmission work. I would also refer them to anybody. Thank you!!

Megan Burtch

★★★★★

7 months ago

Honest mechanics. Joe and the mechanics looked at my jeep and let me know it was not my transmission that was the problem and referred me to the appropriate one place.

Mandy Dexter

★☆☆☆☆

a year ago

Quality Transmission… That is a completely in-accurate name for this business. A more accurate name would be Shady Transmission Business. In exchange for $5,169.72. I was promised a new transmission and quality workmanship. I got neither one. After paying them the total of $5,169.72 my transmission lasted a total of five days. And my wife and I found ourselves on the side of the road with an in-operable transmission. I have the documentation to prove that it was 100% Transmission related. And nothing else. For whatever reason I had the car towed to their shop. Now they will not answer their phone, or return my messages. This is NOT how business is done! Not legitimate business anyway! That is exactly how shady, unethical and illegal businesses operate. At the time of this writing, I have left three messages. None of which have been returned. I tried giving my business to a family owned business. And this is what I got in return. I got an inoperable transmission, shotty work, and nothing but deflection when trying to contact the business. I’m starting to wonder if they even changed the transmission at all. Or just got my old one to work for a little while so they could get the $5,169.72 from me. I am so thankful that there are laws in place, and recourse for consumers that are blatantly taken advantage of by businesses that operate like this. Don’t let their demeanor fool you. This is a business that should be avoided at all cost. I would really hate to see someone else end up victimized like my wife and I have been.

Ike Patton

★★★★★

a year ago

Dana and the staff at Quality Transmission were incredibly friendly and kind. They did a thorough inspection on my vehicle and were able to provide me with reasonable guidance for the future! I can't thank them enough for their time and help!

Rochelle B

★★★★★

9 months ago

Absolutely love the guys!! My 2018 radiator was blown MayAuto Motive wanted to charge me $1,700 - guys got me out the door HALF that and then some!! Dropped her off, she was ready next day in the afternoon.!!! I WILL BE BACK FOR SURE!!! 🙈🙈🙈🙈✨

Dude Johnson

★★★★★

4 months ago

They diagnosed and rebuilt my transmission really fast. It shifts so smooth now better than when it was new.

Cal Dunham

★★★★★

4 months ago

I've brought two vehicles in the past month for transmission/drive train work. Joe is knowledgeable, professional, and courteous. I feel the cost of the repairs was reasonable. I highly recommend their services.

Heather Bryson

★★★★★

4 months ago

Had an excellent experience with this company. Recently had TWO vehicles with transmission rebuilds and they got them done properly and in a reasonable amount of time. As a woman, I am always worried about walking into a male dominated business like this but they were respectful and kind throughout the entire process. If I need transmission work again, I know who I am calling. :)