About Business
Conveniently located in Baton Rouge, LA, Ragusa's Automotive has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Brake shop, Tire shop, making them a top-choice Car Repair specialist in Baton Rouge. Backed by 101 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Baton Rouge, LA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Ragusa's Automotive is the go-to destination for quality and service in Baton Rouge, LA.
Google Reviews
Robert Harris
★★★★★
11 months ago
Had front end issue on Acura TSX. They diagnosed and repaired quickly and at a fair price. Would recommend to all
Ashley Cleveland
★★★★★
6 years ago
If you need an automotive mechanic you can trust, bring your car to Ragusa's. I was referred here when I first moved here in 2014, and I keep coming back. Ragusa and his team provide high-quality automotive repairs at competitive prices, despite the fact that they are not hurting for business and could charge a lot more. More important to me is their SUPERIOR customer service and great attitudes! They will always take the time to talk to you and explain what is going on with your car, and they are willing listen if you have any concerns and walk you through everything. Any issues that have arisen over the years have been handled with the utmost professionalism and courtesy. You will not find a better place in Baton Rouge!
Michelle C. Harmon
★
☆☆☆☆
Edited 11 years ago
I called them (based on a referral and because they are the most convenient to my job) to have parts replaced on my vehicle and told him that I already had the parts. He said he would not be interested in my business. When I asked why, he rudely told me that I "obviously do not understand small business." To me, this means you just wouldn't have the opportunity to add excessive charges. I would be more than happy to pay you your labor that is due and any money that is necessary for any other parts to finish the job. He didn't even ask what the replacement was for to know the scope of work. I have had my car serviced with parts I have provided on previous occasions... by small, locally-owned business before. I could understand if you weren't comfortable doing it because you do not have the history or know the quality of the part provided. I am ALL about supporting local business. Which is why I did not take my business to Firestone or Pep Boys! It's unfortunate, a customer lost (and future referrals) that they obviously could care less about.
Br Clifford King
★★★★★
7 years ago
Have been going to Ragusa's for several years now and would not change my mechanic for anything. Blaze is always professional and honest. I trust him implicitly with our vehicles. Kudos also to the office staff for their professionalism and courteous service. A great local business.
David Trimble
★★★★★
6 years ago
Highly recommend. Blaze and his team at Ragusa's are the best in Baton Rouge. They go above and beyond in their quality of work and customer service. Blaze went so far as to personally come out and drive our car to their shop when it had unsafe tire issues. Ragusa's creates customers for life!
Jennifer Winkle
★★★★★
4 years ago
Went to Ragusa's for the first time a few weeks ago for my brakes. They determined that I didn't need anything done and replaced a bulb for free. There was no charge for checking. They were very nice and I will certainly send anyone to them who needs quality repairs.
Katie Mickel
★★★★★
10 years ago
I brought my car in to have a problem diagnosed, and after explaining the symptoms I was having and what I thought it might be, Blaze walked outside, told me to pop the hood and said they could take a look at it. Turns out they cleaned some build-up off my throttle (in a matter of about 5 minutes) and then he hopped in the car with me to test-drive it and make sure it was running okay. And the most incredible part--he didn't charge me anything. Great service, honest guy, wonderful experience. I will definitely be going back here for any future repairs.
Josh C
★★★★★
4 years ago
One of the best, most honest mechanics I have ever used. Came in with a list a mile long from another chain repair shop that would have cost thousands to fix. He went through the car and came back with what actually needed to be fixed. Went from multiple thousands of dollars in repairs to a few hundred dollars and the car is back to driving perfectly. Doesn't nickel and dime you to death, simply does the work needed at a more than reasonable price. However, do heed the saying "You can have good service, cheap service, and fast service; pick two." You will get good, cheap service with Ragusa. But it won't be quick. Just be prepared to drop the vehicle off and expect it to take a few days before they're done.
Claire Boudreaux
★★★★★
2 years ago
Ragusa’s was recommended to me by another trusted mechanic, Adams Repair Works. Great experience. Got an A/C repair in a timely manner and a fraction of what the dealership would’ve charged me. Big thanks to Phillip for keeping me updated and informed and making my car feel like a meet locker.
Richard J. Barbalace
★★★★
☆
4 years ago
Ragusa's Automotive is a renowned Baton Rouge institution. We have taken multiple cars there over the years, and they have been great at diagnosing and fixing older vehicles at a fair price. When they have not been able to fix things, they have not even charged us for the diagnosis. Once the fix was so minor and quick they did it for free. They can be a little slow, especially when busy or when older cars need parts shipped in, but they generally do a thorough and careful job. Note that they do not fix certain things, like windshields, but for most mechanical problems, they are a great repair shop.
Sheri Thompson
★★★★★
a year ago
Been a customer for years. Great service! Honest and hardworking team. They go above and beyond for their customers. Will patch a tire for free. Highly recommend.
jessie parrott
★★★★★
Edited 3 years ago
Ragusa’s has been my mechanic for almost two years now and they really are the best. As a woman, I have had some really negative experiences with mechanics and car salesmen alike - just men who think they know more than me about cars and can talk down to me about it - but I always get treated respectfully here. They never overcharge me either. This is an honest business, 100%. They take their work very seriously and will only do the best work on your vehicle. I know this because they explain everything which I really appreciate. Philip, who’s usually behind the counter, is so kind, explains everything, gives me a great deal and excellent service, and is so wonderful. I recommend Ragusa’s to everyone, they’re the best. UPDATE: I took my new car to Ragusas for a buyers check before I bought it to make sure everything was up to snuff. SO glad I did. Philip worked on my car to check everything out and actually took me into the shop to show me specifically what he was talking about, which I so appreciated. He let me take photos of the undercarriage because the car took some damage from a previous owner that I had to know about. Because I got such a thorough explanation from Philip and got to actually see it and take photos, I was well prepared when I went back to the dealer. They of course tried to deny and deny everything but took me seriously when I showed them the photos. Philip helped me get a way better deal on my car by doing this — that’s the power of a buyers check and a GOOD, THOROUGH, HONEST mechanic!! I appreciate him and Ragusa’s so much for their commitment to good service and helping their customers through and through. 6 star review, honestly.
Gabe Chatelain
★★★★★
2 years ago
One of the few honest business’s of its kind. Could not recommend them more. I went to Benny’s for an oil change and they completely stripped the bolt for my drain plug and made it essentially unusable (they had to vacuum out the oil). So when I came here for my next oil change they had to replace the whole thing. Immediately they called Subaru, ran across town to grab the piece, and because it was taking longer then expected and my wife couldn’t come pick me up (newborn at home), the owner, Blaze, drove me home personally. While at my house he checked on an issue with my truck and when I brought it in they fixed it free of charge. Phil who works up front is also one of the nicest people you’ll ever meet. Trust me. Don’t go anywhere else - if there is an issue they’ll fix it and they’ll never try to sell you on services you don’t need.
Rebecca Herin
★★★★★
6 months ago
Very kind people with fair prices! I won’t take my car anywhere else when there’s an issue.
Emma O'Brien
★★★★★
a year ago
I recently moved to Baton Rouge and got a puncture in my tire from a thick metal wire. I called on a Friday morning to see if they could plug my tire and they said I could come on in. I went in shortly after, waited about 15-20 minutes, and they plugged my tire for free! They were really nice an helpful and I'll definitely be back to this sweet family business.
Joseph Carruthers
★★★★★
a year ago
I simply cannot say enough positive things about Ragusa's team. Phillip and Blaze are phenomenal and will go out of their way to get your car the care it needs. Very reasonable and honest people just trying to do their very best here for decades. 10 stars!
barry mangham
★★★★★
9 months ago
Recently brought in for check engine light after having codes saying I needed two emissions parts. I took it Ragusas and they just tightened the gas cap. They ran codes deep codes and stated I needed two camshaft sensors. Was initially suspicious but had the work done anyway. Gas mileage improved significantly. Must have been a problem for 5 yrs. Was more than satisfied. Just brought my car in today to find source of a noise in engine well. I have so much trust. I have used them for years. Reasonably priced.
Joe Foster
★★★★★
8 months ago
Since I moved here 5 years ago I've taken all my cars to Ragusa's! Phillip is great and is really good about keeping me in the loop about my car when it's in the shop. For a standard oil change, tire rotation, and checkup, I can bring my car in at 8AM and he'll be finished with it by 10! Quick service, excellent communication, and great people. 5/5!
Kelsey Phares
★★★★★
9 months ago
I brought my 2015 Lexus into Ragusa’s yesterday at 1 p.m. for inspection and repair. Later in the day, they called to let me know my water pump and serpentine belt needed to be replaced. After sharing the price of the relatively expensive repair, they weren’t pushy and gave me time to consider my options. It sounded like they would be okay if I said I wanted to wait. Something about it made me feel comfortable moving forward with them instead of shopping around, so I decided to move forward and have them order the part. I was able to pick up my car this afternoon. I’d never been to a mechanic before (I always go to the dealership for maintenance), so I was worried about being taken advantage of. After agreeing to move forward, I researched how much people usually pay to replace the water pump on my car and found that Ragusa’s estimate for the water pump and serpentine belt repairs was a competitive price for just that *single* replacement. As a younger woman, I appreciated the straightforward drop-off and pick-up process, the transparency in diagnostic and pricing communication, and the incredible turnaround time. I’ve found my local mechanic!
Jeneé Esquivel
★★★★★
a month ago
Great locally owned shop. They were kind enough to help me out not once but twice. The first time they filled up my tire. A few weeks later I discovered I may have a leak and it ended up behind a simple fix for them and they handled it for me within an hour free of charge. Very kind of them - I’ll be back next time I need a new tire.
