Rancho California Auto Collision

John Mazurek

★★★★★

6 years ago

While no one likes to deal with an auto accident, the family run Rancho California Auto Collision made the experience very pleasant. Truly a family operation for over 35 years, dad runs the shop while mom and daughter handle the office and paperwork. They expedited the car rental through Enterprise and interfaced with my insurance company (Mercury) to facilitate all the paperwork. The car was delivered on time and when the owner explained to me the scope of the repairs, he noted the car was wet from a morning shower. He was not satisfied with delivering a car like that to a customer so he took the car back for a final detail and returned it looking like it just drove out of the showroom. Although covered by insurance, the price seemed fair. I hope I don't need to return but definitely recommend Rancho California Auto Collision for any repair needs.

SANDY ORTIZ

★★★★★

a year ago

First of all, I would like to thank Maria and Noel for turning this horrible experience into a moment of joy and laughter. They welcomed me and treated me like family. The pictures speak for themselves, so I'll leave them to you and hope that you never go through what I went through, but if it happens. Please choose Rancho California Auto Collition Center, speak to Maria, and her laughter will welcome you. Maria, Noel, thank you!! Il will visit for some coffee and some lunch 😂

Jasmine Gatica

★★★★★

4 months ago

5/5 & 10/10 experience. Staff is friendly and efficient. I highly recommend this place. My car looks great.

Nick Bustos

★★★★★

a month ago

Amazing work to get my wife’s Volvo back up and running in tip top shape following an unfortunate but minor collision on the back end of the vehicle. Good guys, good service, highly recommend!!

Mario LRS

★★★★★

7 months ago

I got rear ended by a pick up truck, considerable damage but insurance told me to take it here which is one of their repair centers. I am honestly one of the most detailed guys that can exist as I have other recreational vehicles which I keep in top notch condition at all times for rides and shows. These guys honestly walked the extra mile, they did such a great job that I drove my German car out of their shop the first time I went in for the pick up. I met the owner Dario, he's a great and honest guy as he explained in detail everything I wanted to know about the repair they did. Definitely not looking to be struck again by any vehicle, but if in the future I have the need for a body shop I know where to go!

Ronda Espinoza

★★★★★

4 months ago

From the moment I walked in, I felt genuinely welcomed- greeted with a smile and a sweet treat! The entire process was smooth and hassle-free. My car was repaired faster than I expected, and the quality of work was outstanding. I couldn’t be happier with the service given by Dario and his team. Thank you for making what could have been a stressful experience so pleasant!

Michael Scalise

★★★★★

2 months ago

My car looks brand new! Edward at Rancho California Auto Collision and his team did a great job repairing the damage making it look like it never happened …painting …matching …cleaning the car. Everything looks great.. If you need an auto body shop in Temecula, this is the place to take your vehicle.

Georgia Wilson

★★★★★

3 months ago

My son’s Subaru Impreza sedan was damaged by a hit and run driver in a parking lot at night while he was at work. Leo, at Rancho California Auto Collision worked with us to lower the cost of each part needed for the repair so the total cost for the job was significantly reduced. Their customer service is incredible! Great communication with regular updates, with the job being completed a day earlier than expected! Needless to say, my son’s Subaru looks like a brand new car! I highly recommend this business to anyone needing auto collision services. The entire team there is highly skilled and will put you at ease from start to finish. 😊

Joanna Carole

★★★★★

5 months ago

I researched reviews from multiple sources before deciding upon this collision repair shop to get my car's body work done, having had a negative experience at another local shop a few years back. My repair was a non-insurance job, and the owner Dario quoted me an excellent price! The care, craftsmanship, and attention to detail in making my car truly look "show room new" spectacular!! I cannot recommend this shop enough and hope you consider them should you need their services.

Aundrea Bryant

★★★★★

4 months ago

RCA collision is amazing. I’m incredibly impressed with the quality of their work, kindness throughout the whole process, and patience when dealing with difficult insurance situations. I highly recommend! I will probably only bring my cars to them for future repairs. They’re right on point with their slogan, “Where customers send their friends.”

Sarah Kalaj

★★★★★

3 months ago

I was in utter shock with how my car looked at pickup, the team went above and beyond with their work. Almost felt like picking it up at a dealership, my car looked brand new! They not only repaired the damage beautifully but they also detailed the whole vehicle, which was such a sweet surprise. Everyone we spoke to was very kind and helpful in a situation people don’t really want to find themselves.

Cl Reed

★★★★★

4 months ago

Competively priced, professional, friendly, kind, accommodating and great workmanship. From the front office to the shop; I can't boast enough about RCAC! Maria, Leo, Noel and the entire team make it their mission to ensure your satisfaction.

Khadijah Leblanc

★☆☆☆☆

a month ago

I am not too sure if they didn't personally care for me, however when I picked up my vehicle it was dirty, my tire was flat and there was little gas in my car. They repaired my rear bumper after a rear end accident and now my solid black car has a shiny , sparkly bumper that does not match the rest of my vehicle. They also attached the lighting of a different model vehicle to my car. Customer service was non existent. They never called, provided no updates. When I reached out to ask them to inspect my vehicle, I was told they cant do it for free. Why on earth would you think I'd ask for a free anything. I believe this had everything to do with me being a black woman. They showed little to no regard or concern for my needs or my car. I wish that I had chosen another autobody shop. I spoke with them just yesterday regarding my vehicle and didn't receive an apology or otherwise. Just matter of fact responses. Terrible shop with unprofessional people.

John Embaba

★★★★★

2 months ago

I came to Rancho because I was on a tight time crunch and needed repairs done on my Tesla as quickly as possible. Dario worked with me every step of the way—from the initial consultation, to ordering the necessary parts, to scheduling the repair and getting everything taken care of. The team did an amazing job, and I’m extremely happy with the results. I would highly recommend working with Dario and his team. Even the front receptionist was incredibly friendly—overall, it was a great experience. Not to mention they cleaned my car!! They went above and beyond thank you!

Brigette Jimenez

★★★★★

3 months ago

I cannot say enough incredible things about this auto body shop and, especially, the painter who worked on my car. The level of skill, craftsmanship, and attention to detail is truly next-level. The paint job is absolutely flawless, smooth, perfectly matched, and finished with a depth and shine that honestly makes my car look better than new. It’s clear this isn’t just a job for them, it’s a craft, and they take immense pride in their work. What really sets this place apart is the dedication and care throughout the entire process. Every detail was handled with precision, and Albert took the time to make sure everything was done right. Not rushed, not cut short, just pure quality from start to finish. On top of that, the customer service was outstanding. They were professional, friendly, and communicative every step of the way, making sure I felt informed and confident in the work being done. They genuinely care about their customers and it shows in both their attitude and the results. If you’re looking for an auto body shop that delivers exceptional results with unmatched craftsmanship and top-tier customer service, look no further. I would recommend them without hesitation to anyone who wants their car treated with the care and expertise it deserves.

Sara Anbir

★★★★★

4 months ago

They not only do flawless, high-quality work, but their customer service is exceptional. I felt supported throughout the entire process. They returned my car on time with absolutely no delays, were always responsive, and offered a very fair price for the job. Dario, in particular, was incredibly professional and kind. Highly recommend!

Dan Ngo

★★★★★

2 months ago

The entire team made everything so easy and enjoyable. Booking an appointment was quick, I didn’t have to wait long for anything, and they were always in contact with me. Great service and friendly people. My car was repaired before the estimated completion date, so they finished quicker than expected. Not only that, the car came back looking even better than the way it appeared even before the accident. They really took great care into making the vehicle look brand new. Looking for service at another place didn’t go well, so the fact that Rancho California Auto Collision were so welcoming, serviceable, and nice when I came in made the experience feel extra special. I’m glad I chose them and they were willing to help me. Kudos to their entire team for every role they played in delivering a wonderful experience from start to finish.