Reece Service Center

Raphael Maxson

★★★★★

a year ago

I took my old beater here for 8 years and only stopped because I moved out of the area. These guys are rockstars. They do quality work very quickly, give honest and accurate assessments of what work needs to be done, how necessary it is, and how much time/money it will take. When something like a tire patch fails quickly, they re-do it at no cost. They're very accommodating with scheduling, friendly and helpful both on the phone and in person. I've never once felt like work took too long, cost too much, or wasn't well done. Don't take your car to a quik-lube shop to have some 16 year old break your oil filter for $300 if you live close enough to come here.

Gina Underwood

★★★★★

4 years ago

Reece Service Center is a reliable business that I have come to trust over the past few years living in the neighborhood. I have had a very positive experience with all work they have done on my vehicle. Recently, I had a part recalled and had to take my car to the dealership to get the recalled part replaced. While there, they gave my car a "courtesy check up" and brought me a list of items that required repair, including a "crack in the engine mount." I was told this could cause a lot of damage to my car if not repaired right away and they recommended having it done on the spot at a cost of $325. I declined and scheduled an appointment with Reece's. When I picked up my car from Reece's, I was told that 3 different mechanics looked at my car and someone drove my car and NO CRACK WHATSOEVER was found in the engine mount. The charge for this thorough check was $0. This information felt like such a gift to know that my car is safe and no repairs are needed. I am very grateful that I have found a reliable, trustworthy service center for my car; I HIGHLY recommend Reece's.

Justin Ford

★★★★★

a year ago

Honest mechanics are so rare these days, so finding reece has been such a relief. They’ll go over everything that needs to be repaired, and work with you if you have a tight budget by being honest about when certain things need to be fixed/replaced. Highly recommend!

Adam Elias

★★★★★

2 years ago

We all know those tell-tale signs of dishonest, sloppy, or money-grubbing service professionals. A life lesson I've learned all too well is that a solid auto mechanic that is high-quality, thorough, honest, available, and reasonable in fees is one of the most difficult things to find in life. Reece Service Center is all of those things. I've been taking my vehicles to them for several years, and they will always be my first choice. They're the real deal.

Lucky

★☆☆☆☆

3 years ago

I bought my car in here after a check engine light went on. They told me what the problem was, told me the price and said they fixed it. I drove 10 min away and the light came back on again. They looked at it again and said "the oil just needed to burn off the sensor". When I signed up for my appointment, they took my address. When I dropped off my car a day early I said I was concerned because I was driving back to KC the next day. They knew they were sending my on over a 500 mile journey back home solo. My car broke down halfway home at 11pm. I called when I finally made it home and not only did Mike not believe it was me- maybe as a self defense tool (which added immensely to the frustration) he could not give less of a care and literally laughed over the phone as I was telling him what happened. This place has no morals, character or concern for their customers safety. I paid $477 for a job half done. My car was not fixed, I did not make it home safely, Mike refuses to admit and acknowledge it and I paid money for a job not done. If they did not know what was wrong I would hope someone with less arrogance would admit it and send me to another mechanic instead of risking my safety and their ego.

Abby Jacobs

★★★★★

a year ago

Will always recommend Reece Service Center! They are kind,honest and quick turnaround. I have been a loyal customer for over 4 years and they treat female clients with the same respect as the males. Appreciate this local business and will continue to return for anything I need!

Shawn Bond

★★★★★

2 years ago

Nothing but positive things to say. We are new to the neighborhood and were looking for a mechanic and wanted to keep our business local. We posted in a local Facebook group and the owner reached out in addition to being vouched for by others. Because of the personal outreach, we chose this mechanic. Problem was diagnosed quickly and communicated effectively. Car was back to us the following day. Will be back because of the professionalism and communication from the staff.

Jeff L

★★★★★

10 years ago

Reece Auto Service on Norris in the Highlands was the best car experience I've ever had. They were friendly, honest, gave me options, and were extremely quick. They are what everyone wants in a service shop. People always say things like "I don't like going to the dealer, if I just could find a mechanic I can trust"...I have, go to Reece Service, you will not be disappointed. I own older imports, and they have saved me significant time and money in relation to any alternative. I am recommending them to everyone I know.

adam johnson

★☆☆☆☆

2 years ago

Came over to my mothers on a Saturday all four tires are low so I come to Reese’s to hopefully use their air. They are closed 2 o’clock Saturday so I sit there Google a place to get air and the owner ,or what looked like maybe the owner shows up, opens the door, I ask can I please use your air and he says no we are closed . What’s wrong with people now days ? Is it just me? FYI just left Goodyear 3000 block of Bardstown Road. They were very very nice.

Miranda Kallage

★★★★★

4 years ago

Highly recommend these guys! Had a van that had the A/C compressor go out. After tearing it apart they determined it was going to be too costly for the age of the van. No charge. Since bought a newer vehicle. They've gotten me in quickly. Really affordable prices. Explain every detail. No tricks. Just good service. Love that they are locally owned.

Bruce H

★★★★★

5 years ago

I arrived around 8:30 am and they were already very busy. I needed them to check out some systems that were having problems, including an undeterminable metal or belt rubbing noise. They squeezed me in about 30 minutes later. My '97 Buick had a stick caliper, bad radiator and 213000 miles. The decission was made to find a newer car. Very helpful, professional and courteous. And he fixed what was immediately wrong with the radiator. All at a very reasonable price *****

Outside Canon

★☆☆☆☆

4 years ago

Took my car to Reece Service Center because my check engine light had come on. $200 later, they decided I needed a new gas cap. It would have been $250 parts and labor, the price I was quoted on the phone (when I called them twice - no one ever called me,) but I didn't buy the gas cap from them. If that sounds like a good deal to you, Reece Service Center is the place!

Colby Miller

★☆☆☆☆

9 years ago

I'll give one star for them at least being honest about how long it would take to look at my vehicle, two days, they are busy so if you're in a hurry don't bother. They basicly let me know that my truck was not up to standard of a vehicle they want to work on. They left me with only " it's an electrical problem and we can't fix it" oh and they suggested I take it to a place that wasn't even in business anymore, thanks for the help!!

Holly klein Connolly

★★★★★

9 years ago

I have done business with Reece for 20 years. I depend on their honesty and acuracy. If it needs fixed they will fix it. If it is something that can hold off 6 months or longer they will let you know that too. No pressure here. Just the facts and straight up honesty. Good prices for the service and not enough praise for these long term employees!!!

Cameron King

★★★★★

2 years ago

My old truck has had a whole slew of issues fixed the past 2 months and the crew at Reece has come through for me every time. The work they do always does the trick, I highly recommend them.

Steve Durman

★☆☆☆☆

6 years ago

Meh...took my car here last year to try to get something fixed. They don't communicate, I had to call them a bunch of times to get updates. From my experience they don't do anything complicated, they might change your oil or tires or something. Took my car to another establishment who actually called me throughout the process of repairing my vehicle to keep me in the loop.

Delisha McNealy

★★★★★

11 years ago

I went to Classie Express Lube to get my tire plugged real quick one Saturday afternoon since they have a pretty quick express service. The serviceman walked up reaaalllly slow, snacking on something, and detachedly asked what I needed. There was no one else in line. I showed him the near flat tire and I know I needed it plugged. He asked me to roll forward and little then announced that he didn't see anything stuck in it and I needed to go somewhere where the tire could be submerged to find the leaks. Needing the tire plugged badly I rode by Reece on my way home. His garage door was open but he was closed ( I didn't know when I rolled up). He agreed to look at my tire in spite of being closed for the weekend, found TWO pieces of sharp metal in the tire, and had it plugged in 10 minutes. His card machine was down for the weekend but he just told me to pay him on Monday. What a life-saver!! That's besides all the other efficient/honest work he's done on our car.