About Business
For professional Car Repair care in Raleigh, NC, Raleigh, look no further than Reeve-Smith Auto Repair. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.9/5 rating based on 77 pieces of feedback. They have become an integral part of the Raleigh, NC community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Raleigh, Reeve-Smith Auto Repair is ready to assist with your next project or repair.
Google Reviews
Grauemaus
★★★★★
4 months ago
I have been a customer before Mark took over from the original owners many,many years ago. Year after year, the customer service, quality of service and cost does not disappoint, albeit it's a Euro shop. Took my car in for what I thought was going to be an expensive alternator replacement, but the expertise and knowledge of the mechanic(s) diagnosed and recommended a much less costly repair. I usually don't do reviews, but this place deserves it.
Kylee Alons
★★
☆☆☆
3 months ago
I had my car serviced earlier this year due to an alternator replacement and felt brushed off by the staff. I was told I had over $4000 in other repairs to do and that they couldn’t find the source of my check engine light after the alternator had been replaced. After going through the history of my car repairs myself, and multiple second opinions, I found out that the check engine light was on due to a plastic cover on an engine part that had been broken off while being serviced by reeve smith. The other repairs were unnecessary for a car as old as mine and it has been running fine the past year. They did replace my alternator at market price but I felt taken advantage of due to everything else. After I found the issue of the check engine light they were quick to fix it after addressing it. I will not be recommending reeve smith to others.
IWestexI
★★★★★
a year ago
Taylor and Alan help me out. I brought in my Volvo Cross country because I had a wobble in my steering wheel when I applied brakes. They were able to quickly diagnose the problem as having warped front rotors. Alan called me after the diagnosis and went over the plan. They were able to replace the front rotors and get my car back on the road the same day. They didn't try to upsell me on some other part replacement or service that I didn't need. These guys are EXPERTS ON VOLVOS! As the kids say, "don't sleep on them." The repair cost was affordable and more than fair. If you own a Volvo and need a service, go visit the professionals over at Reeve-Smith Auto Repair.
Zachary Armstrong
★★★★★
2 years ago
I’m someone who will repair pretty much anything on their own car but I was lost on the major issue I was having with my 850 turbo. These guys properly diagnosed the issue, kept me updated with phone calls, and gave me more than a fair price for the work they put in and had it done in a timely manner. They took great care of my car and if I have any problems that I can’t figure out myself then it’s going back here. Great group of people. Thank you.
David Gore
★★★★★
8 months ago
I stopped in for an oil change and inspection, and I couldn’t be more impressed. The whole process was quick and easy — I was in and out in no time, with no upselling, no pressure, and no unnecessary repairs. It’s rare these days to find a shop that values transparency and integrity this much. Highly recommend if you’re looking for a place you can actually trust. I have actually been a customer for almost 20 years. Almost 10 years for my Volvo and almost another 10 for my Audi.
Jeffrey Jones
★★★★★
3 months ago
Mark and the team are top notch...They earned a repeat customer....Honest, trustworthy, professional, just plain nice..Thoroughly enjoyed doing business with this team. Thank you, be blessed.
Andrew Bagwell
★★★★★
3 weeks ago
Real pros who always take wonderful care of our Volvo
James
★★★★★
a year ago
Mark, Taylor and the whole team are hands down what makes Reeve Smith the best repair shop in town. I have worked with Mark for over 20 years and he has never let me down. If you’re looking for a shop you can trust, call Reeve Smith. You’ll never have to go anywhere else.
Serena Aycock
★★★★★
a year ago
I reached out to various places to repair my Volvo, which was leaking water inside. Reeve-Smith provided the most competitive and affordable quote. It turned out my drains were clogged. The service was prompt, and I ended up paying less than the initial quote. Thank you, Reeve-Smith. I highly recommend this company for any repairs.
Dr. Ajit Dixit
★★★★★
Edited 2 years ago
I have always been happy with their service and the way they treat their customers. He has been using them for 10 years now, for my 2011 Volvo XC60, and they have provided excellent professional service, honestly diagnosing the issues. I highly recommend Reeve-Smith for all your Volvo services.
Neal Lord
★★★★★
9 years ago
I cannot say it enough. If you have a Volvo, and you need service, forget the local dealership call Reeve Smith. Why? 1) Super friendly 2) They will work till the issue is fixed. (I had an issue that would come and go and they were very patient and persistent and got it fixed.) 3) Very competitive pricing...They will save you money!! 4) Customer focused. I had a bad headlight and low brake fluid. I dropped by and they fixed it...no waiting. I send all my friends with Volvos to Reeve Smith!!
Shelly Greer
★★★★★
Edited a year ago
When I was looking for someone to replace a part in my Volvo, my search brought me to Reeve-Smith Auto Repair. I was impressed with all of the stellar reviews this company received. They did not disappoint! I e-mailed them and asked for an estimate for the part I needed replaced, and I received a response almost immediately. I was in the shop 2 days later having the repair made. The owner and his son were very professional and kept me updated throughout my wait. It was an incredibly positive experience, and now that my car is out of warranty, I will be taking it to Reeve-Smith for all my service needs. Vehicle: Volvo XC60 Service Date: 02/12/2016 Review Created: 02/15/2016 09:16 AM
John Vaughan
★★★★★
10 years ago
As usual,I received excellent service at a very reasonable price.I have been dealing with Reeve-Smith for over 15 years for my 98 Volvo . When Mark purchased the business,I was apprehensive to see if the same excellent service continued.Not to worry. Mark has continued the tradition that at Reeve- Smith you will get the best service at a reasonable price.I am 75 years old and I have never recieved such courteous service as I have at Reeve-Smith.This service was on my son's 2000 BMW. It is great to have a place that works on both BMW and Volvo that gives excellent service at a fair price and truly cares for you as individual. .
Kyle MacPherson
★★★★★
7 years ago
I’ve been looking around for a new mechanic to bring our beloved c70 to. Super glad we took it here. These guys are knowledgeable, professional, and just all around trustworthy people. The communication is awesome, they actually CALL YOU! Plus, they have loaner cars, which is a huge plus. We will be sticking with these guys from here on out for our Volvo needs. Thank you Reeve Smith!
b wiggins
★★★★★
4 years ago
Over the last 20 years, I have used these guys for everything my Volvos have needed. I have literally never had a bad experience. They are professional and courteous, and always do a great job. One of the reasons I keep buying Volvos is that I can get them serviced at Reeve-Smith. Highest recommendation.
elbee foster (elbee)
★★★★★
6 years ago
Can't say enough about these guys. We have old Volvos, including a '98 V70. They have kept us on the road with great service at reasonable prices. And they've told us when it was time to let a car go. These guys deserve your business. They're decent, do good work and provide a better value than the dealership.
Tony Spencer
★★★★★
Edited 3 years ago
We’ve had a horrible problem with our Volvo in which the dealer was unwilling to continue work. The manager at Reeve-Smith spoke to me today and examined the problem photos and was confident and happy to go to work on the problem. I’m confident they’ll be able to solve the problem and so grateful for their professionalism. Update: they fixed the problem completely. We are so grateful for Reeve-Smith
Chris Lindley
★★★★★
a year ago
Exxxxxcelent service. Wouldn’t trust anyone else to work on my Volvo. Actually that’s a fact, since 2016 I haven’t taken my Volvo anywhere else for service - and that’s how it’ll likely stay for as long as I own my V70R
Shelly Greer
★★★★
☆
2 years ago
Whenever I take my car to Reeve-Smith Auto Repair, I do so with trust and confidence. They are honest, and I can always count on their correct diagnosis and repair of any problem my car may be having. I am a customer for life!
Calvin Harris
★★★★★
Edited 6 years ago
Great service, just took my vehicle in to have my brakes checked. Volvo dealership advised me that I needed to replace them. When I took my vehicle in to have them checked and replaced, I was advised that I had 40-50% left on pads. So glad to have such honest and reliable service.
