RGV AutoHub

Sergio Guerra

★★★★★

Edited 8 months ago

Gracefully striving to be the best SIZE - One Stop Car Shop!!! NOW in San Benito - Sales & Service - SMALL enough to CARE - YET - BIG enough for most of your Automotive needs. Less than 1/2 mile south of Paso Real on Business 77!!! #shopsmallrgv

Paris Bustos

★★☆☆☆

4 years ago

Visiting the lot to purchase my Nissan Rogue was a good visit. The salesman was very nice and informative. I am very disappointed with how dirty my seats are. It was mentioned that the car would be cleaned before I arrived to pick it up. Now, I did notice that the seats were not cleaned. I thought okay maybe it was just a vacuum that was done and wipe down. Not a big deal, a simple clean is probably needed. I would decide to do when I had the tool. I had no words for how extremely dirty my back seats were. These images are just my back seat I didn’t have time for my front. I would HIGHLY suggest for the dealership to have ALL their cars DETAILED and for customers to request it because this was just ridiculous. I’ve never had a used car this Filthy! I will be sending it to have a deep clean because my tool is not going to be enough for a deep clean

Melody Martinez

★☆☆☆☆

3 months ago

Mike is RUDE always seems to have a very poor attitude. It's apparent that customer service is foreign to him. I dreaded working with him and having to speak with him over the phone was horrendous. Because of Mike I will never buy from RGV auto hub

Carl

★★★★★

2 years ago

Came in with my car needing a rear bumper. Asked Sergio if he could replace it in a week because I was leaving. To my surprise Sergio found the bumper, prep and painted it in 3 days (AMAZING). The over-the-top reason for my 5-star review is because Sergio also detailed the outside of my car for no additional charge. It looks brand new. When I drove away I realized he has also detailed the interior of my car. I text Sergio to thank him. His reply was, "That was my gift to your wife and you. Thank you for trusting my business with your automotive needs." WOW! What a nice Christmas gift! Sergio has 100% of my future biz. I'll tell everyone. TOP SHELF person. Very rare to meet this high quality of a business (and person) in 2024!

Rolvera Olvera

★★★★★

a year ago

Great place to take your vehicle for service. I bought a BMW from them and have had fantastic service from the manager/ AC the mechanic sales personnel and the ladies in the office. Always willing to help me with any questions or concerns I have. I definitely will continue to take my vehicle to them and when the time is right will buy my next vehicle from them again. GREAT customer service!!!!!

Rich Girl Forever

★★★★★

5 years ago

Thank you for an excellent experience. It was an A+ experience from start to finish. Only genuine Mercedes parts were specifically chosen for my Mercedes. Their experts provided ONLY the services that were needed. Glad to work with an honest, ethical, thorough, professional team. I highly recommend this company to all who want quality service. My car and I have found a new home. Thank you.

Demond Wilson

★★★★★

2 years ago

I recently had the pleasure of dealing with RGV Autohub's sales and service department, and I must say that my experience was nothing short of exceptional. From the moment I walked into the dealership, I was greeted with a warm and friendly atmosphere. The sales team at RGV Autohub was incredibly knowledgeable and professional. They took the time to understand my needs and preferences, and helped me find the perfect vehicle that suited my requirements. They were patient and never made me feel rushed or pressured into making a decision. Not only did the sales team exceed my expectations, but the service department at RGV Autohub also went above and beyond. Whenever I had any questions or concerns, they were quick to address them and provided me with prompt and efficient service. The technicians were skilled and experienced, ensuring that my vehicle was well taken care of. Overall, the entire experience at RGV Autohub's sales and service department was top-notch. The staff was friendly, the service was excellent, and the overall atmosphere was welcoming. I would highly recommend RGV Autohub to anyone in search of a reliable and trustworthy dealership.

Flavio Diaz

★★☆☆☆

Edited a year ago

I bought a truck from here that heated up soon after purchase and eventually required a total engine reconstruction. Associates have provided some effort and sympathy to help. Unfortunate circumstances... I won't blame the shop. It happens. I'd still work with them and hope for a better experience in the future.

Meygan Vela

★☆☆☆☆

2 years ago

Worst experience I’ve ever had. I called to see when my vehicle would be serviced they gave me the exact day but weren’t able to comply with it and wanted me to come in a week later. Why say something if you’re not going to comply is just wasting peoples time. To make matters worse it was something very severe that I was not safe driving it around like that. I was told by Alexis they would call me when my vehicle was ready. Never got a single call! When I got there my car was parked on the side not even being worked it. The employees were too busy on their phones to even care about it.

John De La Cruz

★★★★★

5 years ago

I have done business with Sergio for almost 20 years. I have purchased over a dozen vehicles from Sergio. Sergio has always taken care of me, my family and countless friends. Sergio has always been honest, fair and genuinely wants to help people. Sergio has always gone above and beyond to make sure your car buying experience is a good one.

Annalee Moncivaiz

★★★★★

4 years ago

RGV AutoHub is the place to purchase your used car! Everyone was so helpful through the entire process. Giovanni hands down was super helpful was very informative and would communicate to us our options on financing. They also have a service center! ❤️I have been without a vehicle for almost five years and searched every dealership but the customer service at RGV AutoHub was where we wanted to give our business. They are welcoming and treat you like family!! Thank you so much RGV AutoHub! We will always be a returning customer!

Sandra Garza

★★★★★

5 years ago

Stopped by to change my oil. I was so happy with their prompt and great customer service. They have a very comfortable lobby where they offered me delicious coffee. I was very impressed with such a reasonable price for the oil change and the friendly staff. I am definitely telling all my friends and coming back!

Norma Hernandez

★★★★★

5 years ago

My husband and I purchased our sons first vehicle from RVG. The service was excellent and we felt relaxed with great customer service! With our son indecisiveness we finally found his vehicle. But have to give hands down to he patients of our sales rep. I would (and already have) recommend RGV to people I know. I will be a return customer, for sure!

Josue Garza

★★★★★

2 years ago

Being a local, I have always enjoyed supporting local businesses. Mr. Guerra and the team have done an amazing job taking care of me and my family needs. Everything from regular maintenance to repairing my vehicle and keeping them in great condition. Thank you for all you do!

Matthew Gomez

★★★★★

5 years ago

Found out about this place through a nationwide BMW forum that shows a list of mechanic shops that know how to work on BMW cars that are not the dealership. Sure enough, one of the mechanics has eighteen years of experience working on BMW cars. Competitive pricing, professional service and they worked with my busy schedule. I got my car back quicker than I did with the dealership. Very great service and my car was detailed pretty greatly. They offer carwash and detailing too, just fantastic service overall.

Paige Ritter

★★★★★

4 years ago

I recently purchased a vehicle from RGV Autohub sight unseen. The car is beautiful, very clean, and was well-represented in photos and vehicle description. Despite living several states away, the car buying process went smoothly and was enjoyable. Sergio and Antwann were great to work with, quick to respond, and accommodating.

Nick Suiter

★★★★★

5 years ago

RGV AutoHub...I am glad to have come across your service department on Saturday. I happened to be vacationing there and while on my trip discovered...I had a flat tire. I'm glad your service dept was able to help fixing it. I know it was your first day open for business but with service like the one I received...I know you will reap the success you deserve. Thank You. N Suiter