Rhinos Wrecker Service - Auto Towing & Repair Under One Roof

Den Leftwich

★★★★★

3 years ago

My car was in a three car accident, this towing company came and picked up my car. By this being my first car accident this towing company walked me through all the steps and stayed beside me the whole time. They even sent me to an body shop that worked very well with fixing my car. I am very happy with the results of this process and I would recommend this service to anybody. Thank you so much Asad!!!!

Tara Cain

★★★★★

3 years ago

Car needed to be towed from Alexandria to Chantilly. Rhinos showed up in under 40 mins and provided updates as they neared my location. Ron and Brian took great care of the car--and me, as I had to ride out there with them. By the time I arrived at the dealership I was much more relaxed than when I'd first called. Grateful for Rhinos' fast, professional, and courteous service and seriously awesome drivers.

Ena Winesberry

★★★★★

6 months ago

Great company. Good guys. Reliable, quick response, affordable. They towed my car after midnight to their garage and to repair my rear brakes--pads, rotors and calipers at an unbelievable price and within a reasonable time frame!!

Kimberly Kennedy

★★★★★

2 months ago

After 3 other failed attempts from the other guys Rhinos was called and got my car towed without issuw. These are the guys to call FIRST! THE REAL MVPs 👏🏼

Ken Greenfield

★☆☆☆☆

10 months ago

Welcome to my quick tutorial on how not to be gouged by a predatory towing service. 1. Before agreeing to their service ask for an estimate brake down that includes hook-up fee ($75-125). Cost per mile ($4-7/mi). And any other expenses incurred by your situation. (e.g. tow dolly costs ~+$45 for AWD vehicles) All of these are reasonable. 2. If they refuse to provide this estimate move on. There are many other options in the DMV area who would be happy to have your business. My personal experience with Rhino was good mostly due to the fact that Jason, the driver, responded quickly and professionally to my tow request. He was extremely friendly and did a great job on my short tow (he deserves 5 stars!) I paid $400 for an 11 mile tow from VA to DC - don't be like me and be sure to ask for a quote before you agree to service. There are reasonable charges for a service and people who are trying to take advantage of you. Be smart about who you chose for towing services and get a quote before you agree to their service

Edom Negusse

★★★★★

a year ago

GREAT choice for a tow in a pinch. Priced reasonably compared to other towing services in the area. Arrived quickly (20-30mins) and had the car hooked within 10 minutes; made sure I had my receipt and sent confirmation of safe drop-off. Not to mention the GREAT customer service from the driver, Jason! I felt 100% assured that my car was in good hands. Would absolutely recommend as a first choice.

maggie s

★★★★★

9 months ago

Of all days, my car deadlined on a rainy Sunday past 5pm and on Fathers Day! Assad came thru clutch and hooked me up with a great price and speedy service. They even picked me and dropped me off, no charge. Jason hooked my car up and I was driving the next day. If you need a mechanic shop that doesn't look to price gauge or take advantage of you, come thru and check out Rhinos! Will definitely come back again!

Awet Tesfahun

★★★★★

a year ago

I had an excellent experience with Rhino Towing. Asad and his team were professional, efficient, and went above and beyond to help me out. From the quick response to the careful handling of my vehicle, they made a stressful situation so much easier. Highly recommend their services!

Hannah Chester

★★★★★

a year ago

Asad was incredible through all the issues I had dealing with horrible insurance; the people at Rhino’s were advocates for me getting the help I needed, they were fully transparent and very professional with how they did business. I never do reviews, but they went the extra mile to take care of the jobs I needed and I can’t see myself using any other tow business in the future. They picked me up in under 15 minutes from the middle of the parkway at 11pm, kept in contact throughout insurance claim processing, and were so kind and understanding through the mess we endured with USAA. Highly recommend, great guys over there.

Ryan Donaldson

★★★★★

a year ago

Was heading into Ronald Reagan Airport to pick up a friend when the entrance to the parking garage decided to take my exhaust 🤦🏾‍♂️ and late at night as well. I called and they got someone out to me in 20 mins. Hector was on scene and was professional and handled the situation as well as my car with the utmost care. Thank you!

Luke Rahman

★★★★★

10 months ago

These guys are lifesavers! Asad came and picked my car and me up within 30 minutes. He was kind enough to even drop me off at my apartment and sent a photo to confirm my car was dropped off at the appropriate location. Service was quick, professional, and above and beyond - I can’t thank you guys enough!

Mercy osei-hwedie

★★★★★

a year ago

Mr. Asad is truly God-sent! He immediately came to my rescue, towing my car after I was rear-ended by a work truck. Not only was he professional and efficient, but his compassion during such a stressful time truly stood out. He went above and beyond by helping me pick up my son from daycare, showing a level of care and understanding that is rare to find. His calm demeanor and quick response turned a chaotic situation into a manageable one. The service was absolutely top-notch, and I cannot recommend Rhino Wrecker Service enough for anyone in need of reliable towing! Thank you, Mr. Asad, for your kindness and for going the extra mile!

Allison w

★★★★★

6 months ago

Tony and his team are fantastic. They got me out of a pickle and were fast friendly even entertaining! They will be on my speed dial for the next disaster! Thanks again guys!

Cynthia Haase

★★★★★

a year ago

So I don’t normally write reviews, but I feel compelled to write one on this business because I am blown away at how helpful and efficient Rhino towing is! My car died in my parking garage and after getting the runaround from AAA about four times, I decided to take matters into my own hands and call a different towing company. Rhino was the first towing company that came up on Google when I typed in “towing company Alexandria”, so I called and described my situation and that I needed a low clearance tow truck and I was told no problem for any of it and they would have someone out in 30 mins. Unlike AAA, they came out when they said they would, got my car out of the garage, and parallel parked it on the street so that AAA could just come and get it and haul it over to my parents house. All in all took about 10 minutes and incredibly painless. I’m glad I found them in case I need help again in the future, and they were extremely professional and so easy to work with!!

Ben Zahn

★★★★★

4 years ago

Rhinos saved the day! I waited almost four hours for my insurance company to coordinate the wrong towing service for my disabled vehicle. I called Rhinos directly and they sent a flatbed over in less than half an hour. Devon was so thoughtful and communicative, calling before he arrived to be sure he didn't miss where I was located. He then called when he dropped the vehicle off at the dealership and confirmed the information was relayed to the service team. Ultimately, was the towing service more expensive than something contracted via insurance? Yes. Did I get better service for the money? Absolutely. If I ever need towing services again and Rhinos can respond, they will be my first call.

Shelley Harris-O'Selmo

★★★★★

a year ago

The vehicle was towed without any problems at all. The driver Jason was there in no time to assist with getting the vehicle there with no issues and in a timely manner. Upon our getting to the lot after the vehicle was towed. We had met with the tow driver who also had water for my pregnant daughter. The manager Tony was also very helpful in assisting us with our needs regarding the vehicle. No one wants to deal with more problems after being in an accident. These two made thing so much better and put our mind at ease. Thank you for everything!😃

Arwin G

★☆☆☆☆

Edited 6 months ago

Terrible unethical business. I was overcharged for my tow. No reimbursement. 3.5 miles tow and was overcharged 3.5x. As soon as I asked the dispatcher why they over charged me she immediately hung up and ignored the rest of my calls. Terrible business. Thieves. Avoid this business at all costs. Several better options in the area. 3.5 miles $325 UPDATE: Business replied to my review with lies then deleted the post. Unprofessional.