RideNow Powersports Surprise

Reed Spire

★★★★★

a month ago

Wanted to let everyone know how great it was working with Jay at ride now in surprise to help get my son’s new Yamaha YZ 85 set up and ready to be picked up when I got off work. Everyone at the store was great and very helpful getting this going so I could bring home the new bike for my son . Thanks to everyone there. I would recommend this store to anyone looking to make a purchase

Glen Durkin

★★★★★

2 months ago

Robert Aldrete Thank you so much for helping us out. Your team is awesome! Cody and James rock and Steven was awesome too. If you know of anyone looking for a SXS make sure you ask for Cody and James they are the best! Ridenow Surprise Rocks!

Armando Rodriguez

★★★★★

3 weeks ago

Went into the store just wanting to look at a motorcycle but else's up leaving with my first motorcycle. My sales associate Bineal and Dylan from their finance team were able to work with me and my circumstances to find a plan that worked for me. I would absolutely work with them again and recommend the store.

Chloey Baird

★★★★★

Edited a month ago

I had an outstanding experience buying my Yamaha R3, and a huge part of that was thanks to Damon miller. From start to finish, he was knowledgeable, patient, and genuinely helpful—never pushy. He took the time to answer all my questions, made sure I understood every detail, and really listened to what I was looking for. The entire process was smooth and stress-free, and I left feeling confident and excited about my purchase. It’s clear that Damon truly cares about his customers and takes pride in what he does. If you’re in the market for a bike, I highly recommend asking for him. I couldn’t be happier with my Yamaha R3

J.Ludlow

★★★★★

3 weeks ago

Bineal was an amazing salesman from start to finish! Very easy process, no hassle! Straight forward and very friendly! Highly recommended using him when checking out surprise RideNow!

Shawna Jones

★★★★★

Edited 3 weeks ago

Would give the good people at RideNow of Surprise ten stars if I could, a truly wonderful group of utv/atv/motorcycle enthusiasts! They treated us with care and integrity, will send our family and friends their way anytime!! Much thanks to Connor, Bryce, and James!!!

Scosha Stallworth

★★★★★

3 weeks ago

My husband and I really appreciate the excellent customer service that Damon and James gave us today! They were very helpful and considerate of what my husband was looking for when purchasing his new Slingshot! This is our second time purchasing here at this location. We were pleased both times. Excellent customer service goes a long way. Thank you again!

Herbert Jones

★★★★★

3 weeks ago

Emilio, James, Conner, we’re all great even the guy over at the parts was good. I don’t know his name. They took very good care of me. I still haven’t received the vehicle yet because they want to prep it and make sure everything is right on it so that’s a good thing. That’s a real good thing. Hopefully they’ll look out for me there too. Their mechanics make sure everything‘s right and everything‘s good so that I’ve got a great vehicle to have fun with but they are a good bunch of people very friendly very helpful. Good people I recommend them. I’d recommend them to anybody and I had to drive 31 miles to get there. I do it again.

Oreo Cookie

★★★★★

5 months ago

Hi, my name is Gavyn Archer and I just bought a brand new 2026 CF Moto 300 SS the guy that helped me today to get this spot at 19 years old. His name is Sean mcDonald. Great great customer service. He found me the correct bike at the right price with the right down payment and there was no back-and-forth with the prices he got me exactly what I wanted and definitely will be coming back from my next bike

Robert Jones

★★☆☆☆

a month ago

The only good thing about this place is they are quick with the paperwork cause they don't explain the need to know stuff like how there are more fees then buying a $65,000 truck then dealing with the pushy people trying to explain why the extended warranty is such a great thing (don't get it) .......I wasnt going to write a review cause I wasn't happy but they kept asking me to so here we are

Tabitha Caetano

★★★★★

a month ago

The experience we had at RideNow Surprise was top tier. The whole process was seamless and stress free. My husband scheduled an appointment with Arleigh who was very nice and helpful. It was my husbands first time going to look at motorcycles and we were skeptical about how it was going to go. But from the moment we walked in Damon and Dylan were the best. They were very welcoming and knowledgeable. They showed us all the different options and helped my husband pick the best choice for him. They answered every question with ease. We even took time and left to think about it, with no pressure from anyone. We returned a few hours later and the paperwork portion of the sale was super easy with no hassle. Big thanks to Damon, Dylan, and Arleigh.

Jade Parks

★★★★★

2 months ago

I purchased a 2025 Can-Am from Ridenow Surprise and truly could not have asked for a better experience. From start to finish, everything was handled professionally, efficiently, and with genuine care for the customer. Jason in sales was absolutely outstanding. He is incredibly knowledgeable, friendly, and patient, taking the time to answer every question thoroughly and explain all options without ever making me feel rushed or pressured. He truly goes above and beyond to make sure you feel comfortable, confident, and excited about your purchase. His passion for what he does really shows, and he made the entire process enjoyable and stress-free. He is someone I would recommend a million times over. Jimmy, the manager for used bikes, was just as impressive. He was extremely knowledgeable, helpful, and detail-oriented, making sure everything went as smoothly as possible. He communicated clearly, stayed organized, and ensured the entire process was seamless from beginning to end. His professionalism and commitment to customer satisfaction made a big difference. These are two amazing people working for an equally amazing company. Everyone else I interacted with was just as friendly, helpful, and welcoming, creating an overall outstanding experience. I highly recommend Ridenow Surprise to anyone looking for top-quality service and a trustworthy team for all of their outdoor adventure needs!

Ricky Rosas

★★★★★

a month ago

I had been interested in getting a motorcycle. I saw some options online I thought I might like. I called and talked to Arleigh who was very helpful and encouraged me to come in even without having experience or knowledge. My wife, baby, and I went in to see options and find out more information. Damon and Dylan were the ones to help me look at bikes. They were very informative and walked me through each option. They were able to help me decide on the best beginner friendly bike for me that I'll keep forever. When I decided to buy the bike, the process was very simple and easy. The whole process from start to finish was stress free and very enjoyable. I highly recommend and love my Honda Rebel 500. Big thanks to Dylan, Damon, and Arleigh.

Lori

★★★★★

a month ago

James Crosswhite was excellent.Very helpful, knowledgeable and friendly. He knew exactly what we needed. He was great! I will recommend him to my friends and acquaintances. Lastly, excellent pricing.

Mandy Ocenas

★★★★★

3 months ago

Thank you to Amanda and her team finding us what we were looking for! Chelsea in parts helped out today making smart suggestions and honest recommendations on helmets, boots, and riding gear. Thank you! Shout out to Matt and his service team for their efforts in getting us out the door with our new toy. Merry Christmas 🎄

Ramon Aispuro

★★★★★

3 months ago

Great Service since I walked in. Tyler Nance greeted me from the door and guided me all the way to the finish line, purchasing two quads and a trailer. Super Patient and understanding. Will definitely be going to him in the future.

Lavel Wilkerson

★★★★★

2 months ago

Just purchased my bike from the surprise location and was helped by SETH. SETH greeted me shortly after waling into the business. His approach was super welcoming, and his knowledge about the machines on the showroom floor was plentiful. After some time of sitting on various bikes I made my choice. The finance team was just as pleasant. Very straight forward and no gimmicky sale pitches or "USED CAR SALEMAN" techniques. I chose to purchase a used bike which required a front tire change, unfortunately the shop did not have the appropriate tire inhouse, so I could not ride off that day. SETH keep me in the loop on the order/ approximate install time of the tire. Two days later I was riding off the lot. The final walk around and introduction of the bike carried out by the shop team was also a great experience. Proper time was spent answering any questions I had about the bike before I rode off. 10/10 experience. HIGHLY Recommended. - RIDE SAFE