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About Business
For professional Car Repair care in Orlando, FL, Orlando, look no further than ROY'S AUTO CENTER. Their team excels at delivering top-tier results for Auto repair shop, Auto tune up service, Brake shop and related Car Repair needs. Their customer-centric approach has earned them a 4.2/5 rating based on 105 pieces of feedback. They have become an integral part of the Orlando, FL community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Orlando, ROY'S AUTO CENTER is ready to assist with your next project or repair.
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Google Reviews
Denis Blt
★☆☆☆☆ After they replaced my brake pads, the brake pedal became extremely soft. This was NOT an issue before they worked on my vehicle. We are talking about the braking system — this is a serious safety matter. I returned immediately to have it checked, but they refused to take responsibility and would not even inspect the vehicle again. This shows a complete lack of professionalism and accountability. If a brake pedal becomes soft right after a simple brake pad replacement, it strongly suggests the system was not properly bled or the job was not done correctly. I cannot recommend this shop. When it comes to brakes, there is no room for negligence. In addition to the brake issue, the person working at the front desk was extremely unprofessional and aggressive in the way he spoke to me. Instead of trying to resolve a serious safety concern, he was dismissive, defensive, and unwilling to listen. As a customer, I expect basic respect and professionalism — especially when dealing with something as important as brake repairs. The way I was treated was unacceptable. I will not be returning.
Jamie Spikes
★☆☆☆☆ After several attempts in reaching out to the owner and getting severe steering wheel issue resolved, I decided to come here to voice the matter either he needs to check his emails on a regular basics or update his email as well as his social media platform Facebook. He overcharged me for a car. He clearly stated that everything in the car is brand new with the knowledge of it having high mileage well over $7000. I highly recommend. Plans on purchasing a vehicle from this establishment to make sure you do not pay in cash The DMV fraud department as well as my personal research tells me when the seller is wanting only cash. That’s usually a sign of a red flag. The odometer has been changed as well, which is 100% against the law. The Carfax is ready completely different from the mileage when I purchased the vehicle I’ve been giving him time to respond through written and communication. He wants to keep calling my cell phone a claim has been put towards the owner through the DMV fraud department, the consumer protection and the attorney general now I just have to sit here and wait with knowing that I am going to be forced to get a refund or they gonna also give him the option to fix the severe issue of the car. That’s so happen to be everything is brand new from what he stated. I gave him 5000 in cash $2451 of my debit card. I have requested that bill of sale in a documentations of the contract via email no response and I know his email works because I sent proof of my assurance to his email and he gave me the thumbs up that he received it but not seeing the emails pertaining to the severe damages of The vehicle. The car has been parked for a few days now it is not safe to drive. It hasn’t been safe to drive the whole time. I thought I needed a wheel alignment. When come to find out your car should not be doing a 360 not the steering wheel and the brakes seems a bit off as well. I will not give this gentleman anymore money until he responds in a timely manner and then the way that I want him to, which is by Written communication only for all the consumers out there please be careful from what the attorneys also told me I was extremely overpriced for a vehicle that is considered to be a lemon
Joe Witt
★★★★★ I have been to Roy's three different times to have my 2020 Ford fusion repaired and every time it has been a pleasure. Very honest and very fast and will tell you the truth about your car.
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