Ashanti Beeman

★★★★★

a year ago

I absolutely appreciate Rico and his team 🙏🏾They did a great job on my car and communicated with me every step of the way. I’ll forever remain a costumer, thanks for everything!!

Kimiko Brass

★☆☆☆☆

Edited 3 years ago

Well I used to go here all the time with my 2009 cobalt and get oil changes and repairs prices were reasonable ($30 oil changes) but now I have a 2012 Mercedes Benz I went to get an oil change and was charged $350 on top of that they put the wrong oil, my car takes 0w40 and they put 5w20...horrible DO NOT REFER THEM! And you told me you had to drive my car on the freeway to diagnose the spark plug problem...I can't upload reciept but, you only changed the oil!!!

Thriller Inc.

★☆☆☆☆

3 years ago

They created a series of problems on my vehicle, ignition issues, didn't put back original screws on skipplate used trashy standard screws and drilled new holes in the plate when changed oil, unprofessional work giving custom vehicles back in unsafe and terrible costly conditions. Worst service I've ever experienced. Do not recommend.

Matt Cowart

★★★★★

5 years ago

Mark was extremely professional and helpful. Having many car issues they have been very complete with the fixes and really making sure I can drive away safely and feel value with the services as well. If you need a mechanic look no further. These guys are seriously amazing

Dion Garbutt

★★★★★

3 months ago

The Mgr Rico is fair and reasonable. That's the reason I'll comeback

K S

★☆☆☆☆

3 years ago

I went in to get a leak fixed . First impression was great , Rico showed me what was wrong and made me comfortable. The axle needed to be replaced, no complaints. He pretends to help me by saying the price was “straight out the door “ they’re supposed to subtract the diagnostic fee from labor cost , no biggie . When I get my car back, brake lights are on and brakes are basically gone . He “recommended “ a MSV , AND TOLD ME I WOULD HAVE TO “pump it” didn’t know what he meant until I actually got back in my car. NOTHING was wrong with my brakes when I brought it in.Another mechanic fixed it , tried to charge me for it. They were supposed to bleed the brakes after the axle replacement, tried to convince me to pay so much more money for their incompetence. SMH BUYER BEWARE

Eileen Rioja

★★★★★

3 years ago

I would like to say that this was my second visit within the last 3 yrs, and the service was excellent and fair priced. Rico who serviced my car gave me confidence that i could trust him working on my car. I would recommend this place for trust, and excellent work. I will definitely be back, and i feel this place will be the only place i take my car. EXCELLENT!!! Thank you Rico, Eileen Rioja

Henry Marroquin

★☆☆☆☆

a year ago

Turn me down for an oil change, acting like asking for it for free! I was considering doing some repairs with this shop, as they done a good job before but seems like things have changed. Hire people with manners and customer service skills!

Diego Daniel Delgado Guerrero

★☆☆☆☆

a year ago

Forgot to review this place years ago. Brought my car in to replace the transmission. Rico told me 1700$, ok cool. Come to pick it up, now it’s 2,400$. Shady business. Find different mechanics.

Rick Bausley

★★★★★

a year ago

Highly recommend this shop! Great service and reasonable costs for repairs..The shop replaced some sensors for me to pass emissions. If your looking for a great experience with a repair, definitely visit Royalty Auto Services.

Tashay Day

★★★★★

2 years ago

If you want honest people to work on your vehicle with no worries this is definitely the Auto shop for you. Reasonable Prices & efficient. I started taking my car here and I never have a problem. My mom recently got a new Engine & her car is good as New. Thank you Royalty!!

Morissa Rodriguez

★☆☆☆☆

8 months ago

Rico is very rude and money hungry.ive gone here for the past 5 years with different cars and something always happens to them after a month or so.he always made me 2nd guess the problem and gotten over on me.DONT BE FOOLED BY HIM.THE SHOP WAS 10X BETTER BEFORE HE TOOK OVER.

Bspboi

★★★★★

a year ago

Rico and his team of mechanics are by far (excuse my terminology) the dopest mechanics I’ve ever encountered. The quickness was unbelievable and not to mention they have a financing program were you can get your car fixed now and your out the door. Make payments weekly and also establish credit. They also hooked my ac up no charge. This is my go to shop. Highly recommended!

Bonnie Schauperl

★★★★★

a year ago

Today we used Royalty Auto on Jones for our car repairs. They came highly recommended by our son who has used them in the past. They did not disappoint. We felt Rico was honest and trustworthy. He said our car would be ready in two hours and it was less than two hours. We had alternator replaced and his price was reasonable. We won't hesitate to call on them again when needed. Thank you, honest mechanics are hard to find.

carlos

★★★★★

6 months ago

Rico is the best—he really takes care of you and makes you feel right at home. Super welcoming vibe, and the office is always clean and fresh. Definitely appreciate the great service!

Justin Westmoreland

★☆☆☆☆

3 months ago

Had a power steering pump replaced on my 2005 Lexus ES330 and it leaked afterward due to improper installation. The shop also falsely claimed I needed a $1,000 rack and pinion replacement. Another mechanic confirmed my rack is fine. Dishonest and misleading—use caution.

Karen Terry

★★★★★

4 months ago

I absolutely love this place! I will NEVER take my van anywhere else again. I went in for some leaks but the van was running really rough and hard and between 3 other shops - none of them really addressed the issue. I received a call from Royalty a couple hours after I dropped the van off and was told that fixing the leaks was possible but not sensible without replacing the motor and transmission mounts because they were beyond worn, and the transmission was right on top of the engine block which certainly explained all that rough riding. So the guy- I don't know his name, I think he's the manager, he said I'll have it running so much better for you after the work is done. Of course it cost more than the initial estimate given for just the leaks but it was well worth it and he didn't gouge me. The price was very reasonable and my van is running like new! I couldn't be more pleased with the work they did, Thanks Guys!;-)

Gerard Sanchez

★★★★★

a month ago

Worked on my Chrysler 300 did a great job. Needed the whole rear end replaced. They did a great job at a reasonable price and did it in 1 day. Highly recommend this place. Good knowledgable people here.!!!

Hedwig Zevon

★★★★★

3 weeks ago

I do not like going to mechanics. I feel vulnerable because I know nothing about working on cars. They were straight forward. It cost half of what It was estimated elsewhere and it was done the same day. I will definitely be going back.

Brittany Ferber

★★★★★

7 months ago

Rico fixed up our moms Nissan, new motor, suspension, ac compressor, all the leaks. We recommend them to everyone! thank u so much Rico!! and they fixed Joshua scarbo Honda alot as well many things too much too put what they fixed thank u so much