RPM Wholesale Car Parts

Sherrisa

★★★★☆

6 years ago

My 1st time making a major purchase from here, I purchased a headlight rack(brand new) for $75 a piece😖! But, get this my dad told me I didn't need the whole kit, just change the lightbulbs!!! What the Hell😡 Now, I'm out of $150 dollars & have 2 new headlights in unopened box! My mechanics said, I needed it....I was duped☹ Now, I'm trying to sell them...

Alex Gomez

★★★★★

5 years ago

I got a Good price in a very expensive part. Don't be afraid to haggle. Don't be afraid to offer to take your parts off yourself. The staff are average Joe's with jobs, be respectful They're not only respectful but extremely helpful and willing to work with you. Not sure the guys name at the desk, but thank you for the great deal, same for the help from the guy on the yard. I will be returning for more parts, great deals, great guys, great parts

Vanessa Towner

★★★★★

3 weeks ago

Great service..TJ is amazing thank you

Tammy

★☆☆☆☆

8 months ago

I was sold the wrong rim to my car. I tried to take it back within a hour of buying it because it was the wrong size. I was told I had to speak to a manager to receive a refund but they wasn’t in. So I called back again and again over a couple days. After about three days of calling the guy told me the manager was finally in but refused to let me speak to her. He told me he talked to the managers and she said they weren’t going to give me a refund. So I returned the item for store credit so I wouldn’t just loose my money. The guy gave me credit for the amount I paid before taxes and not my total. They are a scam and a ripoff. I have never made a return or exchange and only received credit for the amount before taxes not the total amount. After I use my credit I will not be doing business with them again.

Debra Middleton

★★★★★

5 months ago

Crystal is the best. The parts I got from rpm were very nice and im back on the road. Thank u rpm and Crysal...🙃🙂

Charles O'Neal

★★★★★

5 months ago

This place is awesome I was all the way in Colorado and got my part paid for and waiting on me when I got back Pure Flint Stone power Crystal thank you

Midnight Mechanic

★☆☆☆☆

7 months ago

I really don’t enjoy this place. They always list parts on car-part site that they don’t have, or am told the car was crushed. Such a waste. What doesn’t make sense is how they barely negotiate prices with you when they do have something but are so fast to crush a car with good parts on it still for their measly flat rate scrap price their getting for it. Makes zero sense to me

chanteh fulkerson

★☆☆☆☆

6 months ago

i called up there on saturday im the morning asking if they had the struts for my car and they said they did so i drive up there to go buy it so they can pull them and when i get there they said they don’t know if they have them so a black young man wrote my number down on some paper he printed saying he had to check some tree to see if they had it and if they did they would pull it and call me back up to buy it and pick it up at the same time so i wait till monday for a call since there closed sunday and some lady says they have my part but won’t pull it till i go back down there to pay and wait another day wasting my time and gas completely unprofessional the lady on the phone sounded like she didn’t even know what she was talking about

Jonathan Chapman

★★★★★

7 months ago

Very helpful truck part I needed was $114.00 new. Purchased there for $37.00. and was given a warranty. Met Mike just randomly stopping in . Mike work's the part's yard he is very friendly likeable guy, very knowledgeable on part's you may need to know how to remove and install . If you don't find what you're looking for check back in a few days or weeks their inventory is constantly coming in and out.

Lacey Keenan

★☆☆☆☆

4 months ago

I had called for a plenum for a 2010 Chevy Cruze was told they had one but it would be about an hour to pull it. Needless to say my husband went up there after taking me to work which was an hour away to be told it hadn't been pulled waited another 2 hours for them to pull it they came up with the wrong part had one on the shelf but it was broken my husband ended up having to go pull it himself when you are on a time crunch with a customer I do not recommend the store at all go down the street to complete ask for Dale 😊

Rebecca Gibson

★★☆☆☆

2 months ago

I called to get a part that was said to be there. So, I left within an hour to travel 15 mins to get there from across town only to get there and wait another 20 minutes for them to say “We DONT have one, sorry.”🤷🤦🏼‍♀️😒

Joe Johnson

★★★★★

4 months ago

This place either has it or can get it. Honestly my first stop used auto parts yard. They've been here local for a very long time. They know their parts. What you need and all the whatever special trim might make it not common. They get it right the first time if you know what you need. I always recommend RPM. I've done business with them for 20+ years

Joleen Friess

★★★★★

a month ago

I went in today TJ helped me. Very friendly carried my parts out for me. Would definitely come back. Thanks guys 😘

Jan Matousek

★☆☆☆☆

4 months ago

My advise to you is, Do not go there and buy any parts. This was my experience- I went, paid for my parts, when I was loading it in my truck I noticed that it was in worse shape than my current part, walked back in the building and asked for my money back and they refuse to give it to my, onmy offered a store credit. (I did not even leave the property or anything) that is very bad business as far as I am concerned.

Ice Devil

★☆☆☆☆

2 months ago

I was scrapping out a vehicle was told on the phone to be at location by 5:00 or sooner to use the scale I showed up 15 minutes to 5:00 when I walked in the building the guy behind the counter told me that I wasn't going to be able to get it scheduled today I told him that I was told on the phone to be there by 5 or sooner he said by 5:00 and I said yes so he made a phone call to the guy that uses the scale of apparently I was there too late he then look at me and said you'll have to come back Monday I said I just drove 20 minutes to come here and I was told to be here by 5:00 and he said well I'm sorry with a bit of an attitude I said are you serious you guys can't take it today and he said nope sorry with an attitude again I looked right at him and said okay and he said you'll have to come back Monday I laughed a bit and said I will not be coming back here Monday that's for sure and then he just looked at me and said well I don't know what to tell you I'm sorry the lack of service and miscommunication was very upsetting and the attitude made me want to smack the guy in the face to be honest I'm currently sitting in their parking lot right now waiting for another person from another scrap yard down the road to come and he's going to pick it up and give me cash on the spot for it I'll be more than happy to sit right in their parking lot and let them watch me get it picked up and paid cash for it right out of their lot they missed out on that over 10 minutes to 5:00 that's ridiculous if that's all they provide service for their customers that's an absolute joke I will absolutely never be coming back here for anything at all I will go anywhere but here even if I have to pay more money this place is an absolute sham and the customer service is complete garbage thanks for nothing RPM

Local Remodelers services

★★★★★

a month ago

Really helpful people.The guy ran around the whole place looking for the part.I needed finally found it.I put the part in which was a front differential and it works great, no issues.No leaks , and the price was really good.. Whatever you're getting, make sure you bring your old core.If you need a core.

Jennifer Cowell (JeJeIcU)

★☆☆☆☆

a month ago

Very rude, unprofessional, absolutely no customer service ethic... If I was able to rate a Zero, I would!! Period. The man answered the phone (just said "hello") Sounding like it was his own personal phone he was answering. Politely and confused sounding I asked.."Hi..is this RPM?" he disrespectfully snapped back," YOU dialed RPM..so why WOULDN'T IT Be! His tone and the way he actually said it sounded to be very sarcastic, belittling and it was a dumb question..I'm dumb for even asking ..I said, "oh, ok you just said hello so I wasn't sure if I was calling a business or someone's personal number. I jumped right to the topic asked for the part I was looking for before I even finished he cut me off saying, "we don't have inventory on parts available you need to have your mechanic remove the part off. 😳🤬Wow!! The thing is, I am my own mechanic, also you don't have inventory on your vehicles?? or parts that are available or still on the vehicle. Basically, I was just trying to let a manager, or the owner know your employee just threw a bunch of money out your door. Having great customers Service, being helpful, and not assuming because I'm a female I need a mechanic to pull the part for me. WRONG!! I continue buying products from companies that give a damn!! I will let anybody and everybody available to listen about my experience.